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Flightright Reviews 4,032

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 939 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency in handling claims and securing refunds. Many appreciate the company's ability to navigate complex situations with airlines, leading to successful compensation without stress on their part. The customer service is frequently highlighted as professional, helpful, and communicative, keeping users informed throughout the process. However, some people were dissatisfied with the response times and communication, mentioning long waits for updates or receiving automated replies. A few other people also felt that the process took an excessive amount of time, with some cases extending over several years without clear explanations or resolution.

What people talk about most

Service

Users describe positive interactions with service. Many customers praise the service as easy, fast, and... See more

Claim

Reviewers mention positive feedback about the claim process. Many customers highlight the ease of submitting... See more

Refund

Consumers generally express satisfaction with the refund process, often receiving their money back within a... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers praise the quick and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the good and fast help, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Missed my connection from USA in Schiphol, Amsterdam. According to the airline, delay of 3 hours was due to bad weather. Arrived at my location 10 hours later without luggage. Sent my documents to... See more

Rated 5 out of 5 stars

They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently. Thanks to... See more

Company replied

Rated 5 out of 5 stars

I relied on Flightright on two different occasions, and got reimbursed for both! For one of the two, the procedure took almost 4 years. It was long but i got updates every few months from Flightright... See more

Company replied

Rated 5 out of 5 stars

It took us 3 days to get to Cancun, due to delays in Brussels and Frankfurt. Different airlines were involved and it was hard to track location of suitcases. Flightright managed to get us compensati... See more

Company replied


Company details

  1. Legal Services

Flightright

Written by the company

Claim your compensation now
✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

They do the work. You get the money

What could you not love about Flightright.
They do all the work. You need patience sure. But after a while you get your money thanks to them

21 April 2026
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Reply from Flightright

Hello Mr Tim,

Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

They will take care

They took the whole burden off of me. Did everything nice and fine. The contact was clear and informative.

28 April 2026
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Reply from Flightright

Hello Michał,

Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

It took us 3 days to get to Cancun

It took us 3 days to get to Cancun, due to delays in Brussels and Frankfurt.
Different airlines were involved and it was hard to track location of suitcases.
Flightright managed to get us compensation of 2x 600 euros minus their own fee, Thx.

17 December 2025
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Reply from Flightright

Hello De Geest Frank,

Thank you very much for taking the time to leave a positive review. We are delighted that you were satisfied with our service and were able to receive compensation despite the challenges with multiple airlines and delayed luggage. We look forward to assisting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars
Flightright logo

Reply from Flightright

Hello Mario Petric,

Thank you very much for your positive review! It's great to hear that everything went smoothly and quickly. We look forward to supporting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Quick answers

29 April 2026
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Reply from Flightright

Hello Maarja Laur,

Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything was to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Helpful and results driven.

Easy to deal with and very straightforward.

10 April 2026
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Reply from Flightright

Hello Peter Diaconescu,

Thank you very much for your kind words – we truly appreciate your feedback. We are very glad that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Quick response time

Quick response time. Very reasonable solutions. Always recieve the refund however cut short it may be

29 April 2026
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Reply from Flightright

Hello Trevor Munala,

Thank you for taking the time to leave a positive review. We are glad to hear that our response time was quick and that you found our solutions reasonable. We appreciate your trust in us and look forward to assisting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Thank you very much but the luggage…

Thank you very much but the luggage issue I had during the flight changing date that occurred on Sunday 12th of Aril 2026 at 11 AM. My booking number is: 7JY3WS, and beside the price of the tickets I paid an additional fee for 2 luggages (23kg) of 100 euro. And after confirming the details of my new booking there is no additional luggage found and since my time is tight I have purchased once more 2 luggages of 23kg. When I contacted the Greece airlines customer service they advised me to contact you directly for refund. So could you kindly check through my claim and refund my money ASAP

14 April 2026
Rated 5 out of 5 stars

Good!

Nice work !!

12 April 2026
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Reply from Flightright

Hello Oliver Kuks,

Thank you for your kind words – we really appreciate your feedback. We are very pleased that we could support you and that everything was to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very fast

Very fast! For every step they notify you and you are always informed what is going on with your case!

20 April 2026
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Reply from Flightright

Hello E.M,

Thank you for your kind words – we truly appreciate your feedback. We are very pleased that we could support you and that everything proceeded to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

thank you very much

23 April 2026
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Reply from Flightright

Hello Mattia Patriarca,

Thank you very much for your kind words – we truly appreciate your feedback. We are very glad that we could support you and that everything went to your satisfaction.

Kind regards,
Your Flightright Team

Rated 5 out of 5 stars

Cancellation due to strike

Our flight was cancelled due to the strike. We reached out to the airline first to get compensation but they rejected. Then we contacted FlightRight. The process took around 8 months. But we kept updated during this period regularly. I didnt have much hope but in the end we got it. Thanks to Flightright team ✈️🫶🏼

28 April 2026
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Reply from Flightright

Hello Aysenur A.,

Thank you for taking the time to leave such a positive review. We are very glad that we could assist you with your flight issue and that you stayed updated throughout the process. We hope your future travels are smooth and hassle-free!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Perfect work

Iam very happy with flightright’s work, they helped me with a case and in under 1 week I had my compensation back. I will recommend you to use Them, very polite and Are you giving updates every time.

24 April 2026
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Reply from Flightright

Hello Ayoub Elanbri,

Thank you very much for your kind words – we truly appreciate your feedback. We are delighted that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Great service!

Easy to register claim, good communication and easy to use portal. I did not realize rights for delayed flights until using Flightright!

11 March 2026
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Reply from Flightright

Hello Andrew Peter Russell,

Thank you very much for your positive feedback! We are glad to hear that everything worked smoothly and that you were satisfied with our service. Wishing you a timely and worry-free next trip!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Reliable and professional

Reliable and professional. Successfully resolved my case after an initial airline rejection.

28 April 2026
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Reply from Flightright

Hello Iv,

Thank you very much for your positive review! We are glad to hear that everything went smoothly and that you were satisfied with our service. Here’s to a punctual and worry-free next journey!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Absolutely thrustworthy

Absolutely thrustworthy, happy I did descover this

24 April 2026
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Reply from Flightright

Hello Dali,

Thank you so much for your kind words and wonderful review! We're delighted to hear that you found our service trustworthy. We look forward to assisting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Great service

I relied on Flightright on two different occasions, and got reimbursed for both! For one of the two, the procedure took almost 4 years. It was long but i got updates every few months from Flightright and at the end, the case was successful! Overall, i will keep using their services in case of delayed or cancelled flights

20 April 2026
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Reply from Flightright

Hello Valentina Manzini,

Thank you for taking the time to leave such a positive review. We are very happy to hear that you were reimbursed for both of your claims and that our updates kept you informed during the process. We look forward to assisting you again with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Everything

10 April 2026
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Reply from Flightright

Hello Pirja Sointu,

Thank you very much for taking the time to leave a positive review. We are very pleased that you were satisfied with our service and are happy to assist you again in the future.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

All perfect and fast

All perfect and fast. Clear and quick communications by emails

26 April 2026
Flightright logo

Reply from Flightright

Hello Paolo Gallo,

Thank you very much for your positive review! We are glad to hear that everything worked smoothly and you were satisfied with our service. Wishing you a punctual and worry-free next trip!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Exceptional

Exceptional. Easy and fast!

25 April 2026
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Reply from Flightright

Hello oren s.,

Thank you very much for your positive review! We are glad to hear that everything worked smoothly and that you were satisfied with our service. Here's to a timely and trouble-free next trip!

Best regards,
Your Flightright Team

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