Mark P was very professional with his service today . We built our home 12 years ago here in Montrose and have had an inspection every year and Mark was the most thorough inspector we have ever had... See more
Company replied
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Review summary
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Damien and Brad came around to conduct our annual pest spray. I was running a touch late which was my fault, they were legends about it and very nice. Flick did a great job as always and I would hig... See more
Company replied
Friendly and informative. Asked me before commencing termite inspection and general spray of pests if I had any concerns raised or any changes since last year. Ethan and Wagner always explained what t... See more
Company replied
Tracey H is so assisting us at Masada private hospital . She is experience, qualified and capable to to handle job . Always on time .we have no complain at all . Also nappy and sanitary units are alw... See more
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Company details
Written by the company
Get Rid Of Pest Problems With Flick’s Highly Trained Experts! Providing safe and effective commercial and residential pest control and hygiene services to families and businesses.
Contact info
Australia
- www.flick.com.au
4.3
Excellent
209 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mark was extremely thorough and…
Mark was extremely thorough and courteous, explaining what process was and how long it would take.
8 May 2026
Unprompted review
Reply from Flick
Hi Jeffrey, Thank you for your detailed review of the service provided by Mark!
Sonu is an exllecllent work
8 May 2026
Unprompted review
Reply from Flick
Hi Ritesh, thank you taking the time to leave 5-stars for Sonu!
Communication was clear
Communication was clear, explained the process well, Ash was professional and easy to deal with.
8 May 2026
Unprompted review
Reply from Flick
Hi Kevin, thanks for the great feedback about Ash.
Bikash was very knowledgeable and…
Bikash was very knowledgeable and thorough. Have had consistently postive experiences with Flick and it's technicians.
7 May 2026
Unprompted review
Reply from Flick
Hi Nirlep, Thank you for your continued trust and loyalty to Flick. We really appreciate you taking the time to share your experience. We’re also pleased to hear Bikash made such a positive impression with his knowledge and thorough service.
Tracy Henderson is always so efficient
Tracy Henderson is always so efficient, friendly and kind.
7 May 2026
Unprompted review
Reply from Flick
Hi Karin, thank you for the lovely review for Tracy.
Great job Dave
Dave did an excellent job.
He is extremely knowledgeable & explained the process thoroughly.
Thanks Flick & Dave for your excellent service.
7 May 2026
Unprompted review
Reply from Flick
Hi Peter, Thanks for the glowing review for Dave! We're thrilled to hear you were happy with the service.
Mark was punctual and super friendly
Mark was punctual and super friendly. Very thorough with his assessment and reporting.
7 May 2026
Unprompted review
Reply from Flick
Thank you for the detailed review for Mark, Tim! We appreciate it :)
Bikash did an excellent job
Bikash did an excellent job by performing the pest control for German cockroaches. He advised how to take care of areas where they will grow. He came on agreed time and completed all planned work. Truly professional and recommend flick.
7 May 2026
Unprompted review
Reply from Flick
Hi Manjushri, thanks for the recommendation, and for the amazing review for Bikash!
Tony - pest inspection
Tony is very polite, friendly and helpful.
He clearly and honestly explained what needed to be done and why.
I have complete confidence that his recommendations will keep my mind at ease regarding pests.
7 May 2026
Unprompted review
Reply from Flick
Hi Lloyd, We're so pleased to hear about your experience with Tony! Thanks for leaving a review :)
Noel was awesome
Noel was awesome, he worked in well with our dog and did a thorough job.
7 May 2026
Unprompted review
Reply from Flick
Noel is an expert with both pets AND pests! We're so glad to hear you're satisfied with the service :)
Thanks Noel job well done.
6 May 2026
Unprompted review
Reply from Flick
Hi Marie, We're glad to hear you're happy with the service provided by Noel. Thanks for taking the time to leave a review!
Reply from Flick
Thank you for the 5-star review, Daniel!
Ash R from Flick visited our house…
Ash R from Flick visited our house today for its annual treatment. He did very thorough and professional job inside and out. He explained clearly what he was doing and why. He gave us sensible instructions for the immediate post-treatment period. Ash is knowledgable and engaging. We were grateful for the work he did and it reinforced our longstanding connection with Flick. .
6 May 2026
Unprompted review
Reply from Flick
Hi There, Thanks for being a long time customer! And we're so glad to hear that you were satisfied with the service provided by Ash R!
Tracy from Flick Pest Control - excellent service
Tracy was always cheerful, efficient and professional. I thoroughly recommend her.
29 April 2026
Unprompted review
Reply from Flick
Hi Harriet, thank you for your wonderful review for Tracy!
Excellent experience
Excellent on time experience. Ash was engaging, took time to explain what he found and was generally very helpful. Really great service and I would definitely have Ash back anytime. Great job!
5 May 2026
Unprompted review
Reply from Flick
Hi Liz, Thanks for sharing your experience with Ash!
I am beyond disappointed with Flick
I am beyond disappointed with Flick. After being a loyal customer for 15 years, I finally decided to cancel my contract due to their exorbitant pricing. You would think a decade and a half of patronage would earn you some basic respect, but instead, I’ve had a nightmare trying to get a refund for my overpayments.
The customer service is genuinely terrible. They actually had the audacity to blame me for the refund delay, claiming I didn't "follow up" enough. Apparently, their failure to migrate my records to their new payment system is my problem, not theirs.
I dealt with Barry Bowyer from the Melbourne accounts team, who was dismissive and completely unhelpful. Every "option" he provided was unacceptable and clearly designed to protect their bottom line rather than do the right thing.
This company is just money-hungry and has zero regard for long-term clients. Save yourself the headache and go elsewhere. Not recommended at all!
30 April 2026
Unprompted review
Reply from Flick
Hi Shanaka,
Thank you for taking the time to share your feedback and for your long‑standing support over the past 15 years. We can understand how frustrating this experience has been for you. Your feedback has been shared with the branch, and they will be in contact with you. Kind regards, Ash from Flick
Reply from Flick
Thank you for the 5-star review, Debra!
Great Customer Service
Tracey brings a friendly, approachable attitude to her weekly replacement role. She remembers names and engages genuinely with others, creating a welcoming and positive atmosphere.
1 May 2026
Unprompted review
Reply from Flick
Hi Nicole, Thank you for such a wonderful review!
PAUL S came on time and did a great job!
1 May 2026
Unprompted review
Reply from Flick
Hi Stanojka, thanks for taking the time to leave a review for Paul S!
Jd explained everything he was going to…
Jd explained everything he was going to do & also little things we could do to prevent vermin getting into the house.
1 May 2026
Unprompted review
Reply from Flick
Hi Heather, Thanks for sharing your experience with JD!
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