fitDEGREE Reviews 

192
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I cannot brag enough on the customer service and overall fantastic experience I've had with Fit Degree. I get real help from a real person super fast when I need a solution or assistance. I feel like... See more

Company replied

Rated 4 out of 5 stars

Fitdegree has been ideal for my studio and our clients really like the app. Super prompt with customer service responses. Like all fitness studio software, it has some limitations (i.e., a "2 for $xx"... See more

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Rated 5 out of 5 stars

fitDEGREE seems too good to be true, but they’re the real deal. It’s an affordable service, has numerous valuable features, with outstanding customer service. Designed by fitness industry experts, use... See more

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Rated 5 out of 5 stars

Fabulous software and even better support. Not only does fitDEGREE give me flexibility and support as I run my studio the team has been fabulous in supporting me along the way. From quick turn around... See more

Company replied

Company details

  1. Software Company
  2. Business to Business Service

About fitDEGREE

Written by the company

fitdegree

fitDEGREE is a platform that features a studio management software designed for intelligence. Our goal is to create an intuitive experience for studio owners and their clients.

The #1 reason studio owners are making the switch is to give their clients a better app experience.

Our ideal client profile is a brick and mortar, group class fitness business between 1 and 5 locations.

Popular modalities on our platform include functional group fitness, yoga, pilates, barre, and dance.

fitdegree

CALLING BOUTIQUE FITNESS STUDIO OWNERS

  • check Are you tired of overpaying in credit card processing fees?
  • check Afraid of when you will no longer be able to afford your software due to frequent price increases?
  • check Having to constantly walk your clients through the registration process?

If any of these pain points resonate with you, listen up!

fitDEGREE is a boutique fitness business management app that allows you to convert leads, make simple sales, provide your clients with easy scheduling and so much more.

BOOK A DEMO

We understand, that’s what all of these business management apps claim to do so let’s talk about some of the things that fitDEGREE does differently.

Can your business management app claim that they …

  • check Place your intro offer front & center on your client’s mobile app so that they can’t miss it?
  • check Can sell a membership, class pack, or gift card in 3 clicks or less?
  • check Have community building features that allows your clients to make friends and chat through the scheduling app?
  • check Share transparent processing fees that are a steady rate of 2.9% + $0.30 for credit cards or just a $1 for bank account payments?
  • check Lock you into Legacy pricing at $150 for all of their features?

Didn’t think so

If you’re feeling frustrated by your current business management app, it’s time to give fitDEGREE a chance.

BOOK A DEMO

It starts off a 45 minute demo call where we will decide together if fitDEGREE is the right fit for your business. If we both believe it is, our team will share their screen and walk you through the fitDEGREE software to showcase how intuitive it really is.

From there, you can choose your own onboarding adventure depending on how much hand holding you’d like throughout the process. Either way, we believe that you can make the switch in just 10 hours of your time between training, implementation, and data transfer. Spread that over a week or a month during your 45 day trial, up to you!

So what are you waiting for? Let’s see if we are a match!

BOOK A DEMO

fitDEGREE

Written by the company

Ready for your‍ last platform switch?
fitDEGREE was built to intuitively manage brick and mortar, group class fitness businesses.

No Contracts!

No risk, all reward

At fitDEGREE, we don't believe that we need to lock you into long term contracts to keep your business. By showing up everyday and doing our job, you'll see the value in us. If something does happen, such as your business model has changed, we will offboard you that month and help migrate you to your new platform.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

192 reviews

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4.7

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(192)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

6 out of 5 Stars!

We moved from Mindbody to Fitdegree in the summer of 2021. It continues to be one of the best decisions I've made for both of my studios. The software is user-friendly from an admin and client perspective. The customer service team at FD is unparalleled, and we're saving lots of money!

20 October 2022
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Reply from fitDEGREE

Thank you so much for this. Seriously. It means a lot coming from someone who’s used the industry leader and can speak from experience. We work hard to keep things easy and intuitive, so hearing that your clients are having a smooth experience is the best kind of feedback. Grateful to have you in the fitFam — and we’re always just a message away if you need anything. 🙏🏼

Rated 5 out of 5 stars

After trying Vagaroo and WellnessLiving…

After trying Vagaroo and WellnessLiving for my yoga studio, I stumbled upon fitDEGREE. Thank goodness! I was unhappy with my prior services due to hidden fees, poor customer support and difficult navigation. I appreciate FD because of the personal attention given to my staff and customers as well as their straightforward pricing structure. I will be staying with them for as long as I can!

18 October 2022
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Reply from fitDEGREE

Thank you so much for this. Seriously. It means a lot coming from someone who’s used other systems and knows the difference. We work hard to keep things personal with our interactions and keep pricing transparent, so hearing this review is incredibly validating. Also pumped to hear that both your team and your clients are having a smooth experience! It's the best kind of feedback. Grateful to have you in the fitFam — and we’re always just a message away if you need anything. 🙏🏼

Rated 5 out of 5 stars

Easily the best fitness software out…

Easily the best fitness software out there. I have used other softwares for client booking, running reports, etc. and this is by FAR the best I have ever used. The ease and accessibility is unmatched. Customer service is 11/10 and as a Pilates Studio owner, Nick and his team make it SO easy for clients to book and admin to do anything from adding classes to the schedule to running reports a breeze. I get compliments all the time about how easy the app is to use. THANK YOU!!!

1 June 2022
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Reply from fitDEGREE

Thank you so much for this. Seriously. It means a lot coming from someone who’s used other systems and knows the difference. We work hard to keep things easy and intuitive, so hearing that both your team and your clients are having a smooth experience is the best kind of feedback. Grateful to have you in the fitFam — and we’re always just a message away if you need anything. 🙏🏼

Rated 5 out of 5 stars

fitDEGREE is amazing!

I cannot speak highly enough of fitDEGREE. They are an excellent company. Not only did the CEO reach out personally in our first introduction, he reached out when we sadly closed our studio. We connected with Megan, who helped us switch everything over from our prior operating system when we first signed up. She did this seamlessly and made sure all of our data was imported. fitDEGREE provided all the materials needed for our clients and staff to easily make the switch. They are so friendly and every time I had a question, they immediately responded and gave the help needed. If you are looking for a fitness or wellness booking software, you should run to fitDEGREE.

15 September 2022
Unprompted review
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Reply from fitDEGREE

Wow — thank you for such a thoughtful review. It truly means a lot to hear this, especially knowing you trusted us through both exciting beginnings and tough endings. We don’t take your partnership lightly, and I’m glad Megan and the team were able to support you every step of the way. Wishing you nothing but the best in your next chapter — and if you ever need us again, we’ll be here!

Rated 5 out of 5 stars

I had a responce to my query in the…

I had a responce to my query in the time frame I requested. Problem resolved and additional resolutions coming soon via personal zoom session to address a specific need.

There are not enough words to express how much I appreciate fitDegree software and the team. I am not tech savvy and they are quick to respond to my help request. They have made many upgrades to the software at user requests. They really listen to the needs of their client base.

The pricing of the software kept my businees functioning through closures of the last few years.

I am so grateful I found fitDegree and the BEST problem solvers in the industry! Thanks Nick and the fitdegree Team!

6 September 2022
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Reply from fitDEGREE

Thanks so much for the kind words. Quality customer support is a core value of ours because we believe it goes a long way in the software world!

We’re genuinely grateful for your support and glad to hear you’re having a great experience with fitDEGREE. We don’t take your business for granted and appreciate you being part of the community!

Rated 5 out of 5 stars

Straightforward, approachable and user friendly

I've been with FitDegree for 3 years and they have been a responsive and responsible partner that is dedicated to understanding your business needs and is clear about how it can meet them without hidden fees. This is a great Fitness CRM solution with integrity and a thoughtful, personal approach. This is not an all-in-one service, that's what integrations are for y'all.

8 September 2022
Unprompted review
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Reply from fitDEGREE

Thanks so much for the kind words, Kyle. Great feedback like yours has helped us level up our software year after year!

We’re genuinely grateful for your support and glad to hear you’re having a great experience with fitDEGREE. We don’t take your business for granted and appreciate you being part of the community!

Rated 5 out of 5 stars

We love fitDEGREE at our yoga studio.

We are so thankful that we found fitDEGREE for our yoga studio. It is simple but not basic. The team is always helpful and responsive to requests and calls for help. Thank you fitDEGREE!

24 August 2022
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Reply from fitDEGREE

Thanks so much for the kind words, Michal. We are glad to hear that the "simple but not basic" is coming through strong!

We’re genuinely grateful for your support and glad to hear you’re having a great experience with fitDEGREE. We don’t take your business for granted and appreciate you being part of the community!

Rated 5 out of 5 stars

This is the best

This is the best, most user friendly, innovative scheduling/POS platform on the market. Their customer service is top notch and they continue to upgrade and enhance the system on a monthly basis. Switching to fitDEGREE was one of the best studio business decision I’ve made.

21 August 2022
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Reply from fitDEGREE

Thanks so much for the kind words, The Pilates Barre. We’re genuinely grateful for your support and glad to hear you’re having a great experience with fitDEGREE. We don’t take your business for granted and appreciate you being part of the community!

Rated 5 out of 5 stars

You won't find a better customer…

You won't find a better customer experience for yourself; Nick and the staff are amazing and really care about their clients. My own clients love the app's social features - they love being able to see who of their friends are signed up for classes. One of my personal favorite features of the app is the Announcements. I can create a post that gets pushed to everyone's app so they see it as a notification on their phone. It's a great way to get news and Promos out to my clients.

3 July 2022
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Reply from fitDEGREE

Ayy! Way to use the Announcement Board! That is one of the team’s favorite feature sets 😎

Appreciate your 5 start review Melynda!

Rated 5 out of 5 stars

Thrilled with our choice to go with fitDEGREE.

We are really happy with fitDEGREE for our studio client management software. It does just about everything we need it to do, and even for the things it doesn’t, the team is very responsive and understanding with feature requests and updates. We absolutely love how stoked they are to support smaller and new businesses and how hands-on everyone is, right down to the founders. We have been so impressed every step of the way with our onboarding process and their staff’s patience with all of our questions, particularly since there is a 6 hour time difference between the fitdegree staff and our studio. Really love that there are other great options out there at better price points than Mindbody. Will definitely be recommending other businesses use fitdegree.

2 July 2022
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Reply from fitDEGREE

We aren’t perfect but we make up for it in effort!

Thanks for trusting us with your business Wahi Hoʻōla Yoga and Wellness! We are happy things are off to a great start 😁

Rated 2 out of 5 stars

Personal training Clients can’t set…

Personal training Clients can’t set recurring workouts

When ppl cancel class it doesn’t show up in the class only in the notifications

Doesn’t allow me to schedule my small group personal training classes that start 30 mins after my first time so I have to add in a fake name so I can have ppl register on the 00 and 30

Not personal training friendly as the app stated when I purchased it.

I’ll be looking for a new product in august

2 July 2022
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Reply from fitDEGREE

Hey Tasha,

I apologize that you haven’t had the most stellar experience with us at fitDEGREE. We believe our ideal client profile is a class based business model that is supplemented with personal training. If you are solely personal training, we understand we may not be the best platform for you and we'd be happy to help you search for a better fit.

In the meantime, I believe you recently had a support call with our team and that cleared up some of these issues! How have things been since then?

As for the feature request of clients reserving recurring registrations from the client facing app, we will consider it but I unfortunately don’t see this making its way up the feature request board anytime soon as we haven’t heard similar feedback from other fitDEGREE clients.

Please reach out to support@fitdegree.com if any of your issues are still persisting! We are here to help!

Rated 5 out of 5 stars

Love y'all

Love y'all! Thanks for making software the makes running a business a bit easier! PS our clients LOVE y'all too. WINNING!

17 June 2022
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Reply from fitDEGREE

And we love you FORM yoga! #winning #winwin #didwejustbecomebesties

Rated 5 out of 5 stars

FitDEGREE has been the best software…

FitDEGREE has been the best software for my group fitness studio! They are always updating the systems based on customer feedback & are very quick to respond to inquiries. Very friendly too!

8 June 2022
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Reply from fitDEGREE

Very much thanks to your feedback Shannon! We appreciate all of your help along the way!

Rated 3 out of 5 stars

I think for the price point

I think for the price point, Fit Degree is good. For my studio it is what I can afford now.
The best thing about Fit Degree is the customer support. They get back to you right away and are super helpful. They also give you references with their answers.
There are a few things I wish Fit Degree offered. Mainly, a way to sign children up under their parent profile. I have lots of kids classes. A lot children don't have their own email yet, which is required to sign up. If families have multiple children, this presents issues. They have to 1- figure out how to sign each kid up with different emails, and 2- make a profile for each kid which means if they want to sign up their 3 kids, they have to login and log out 3 different times to get all of their children signed up. This creates a lot of work for them. It's way too many steps.
The other feature I would like to see is easier reporting. I want to see exactly who my monthly members are and have all of their emails in one place. I want to know in advance if someone is going to hit a milestone club count. I want an easier way to track monthly attendance by purchase.
I think the Fit Degree team is great and I hope these changes will happen in the future.

23 May 2022
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Reply from fitDEGREE

Thank you for taking the time to review fitDEGREE!

We appreciate the kind words around our customer support and will take your product feedback about parent / child management into consideration for future development.

At the moment, parent / child management is not a main functionality focus in fitDEGREE. That being said, we have gotten more feedback recently about this than ever before. Can you email us at 'support@fitdegree.com' to give us a quick run through of what it is your business needs in this area? We have made small steps (like allowing emails+1 to be recognized as a brand new email) that have helped some studios, so we would love to connect and see what we can write up from a conversation with you as a future feature request as we free up space in our development timeline.

One area I did want to comment back on was easier reporting. Some of these reports are accessible today. Such as,

- Monthly Members = Reports > More Reports > Memberships
-This report can be filtered exported to give you a full email list

- Milestone Club Count = Reports > Registrations > Checkins
-This report can be filtered exported to give you a full email list

If you could follow up with what you mean by "monthly attendance by purchase" in an email to 'support@fitdegree.com', that would be very helpful to our team!"

Rated 5 out of 5 stars

Recommend on EVERY level

Recommend on EVERY level! Easy to use, support is Amazing! New features are introduced all the time - FitDegree has made running our studio 10000% easier than the headache of other software programs.

23 May 2022
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Reply from fitDEGREE

Ayyyyy! Now we are blushing 😊 Way to go! Thanks Kristine!

Rated 5 out of 5 stars

LOVE fitDEGREE

LOVE fitDEGREE! Smooth transition from MindBody, EXCELLENT customer service, and the software and app are user friendly! I’m very happy I made the switch! FitDEGREE truly cares about their clients!

16 April 2022
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Reply from fitDEGREE

We love you too FreeBird Fitness! Thank you for trusting us with your business as you grow to your second location!!!

Rated 5 out of 5 stars

We LOVE fitDEGREE

We LOVE fitDEGREE. All of the clients talk about how easy the app is plus the customer service is top notch.

4 April 2022
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Reply from fitDEGREE

Ayyyyy :) Don’t embarrass us now Swell Pilates!

Rated 5 out of 5 stars

Simply outstanding customer service

Simply outstanding customer service. No software is perfect, but they do find solutions and workarounds for any issues I've come across. I also feel confident that they are continuously working to make improvements based on client feedback. I feel very well cared for and it is a huge relief coming from my experience with my previous studio software.

Our app has gotten great feedback and the students love the social features. The reporting is helpful and easy to interpret. Scheduling is a breeze. I'm very happy with our decision.

2 April 2022
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Reply from fitDEGREE

Awww shucks :) Thanks Raven Studios!

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