Ferrysavers Reviews 

13,734
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 472 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the booking procedure is extremely fast, straightforward, and exceptionally easy to navigate compared to alternative provider websites. Travelers also deeply appreciate the competitive pricing and the convenient ability to clearly compare multiple ferry options and schedules in one single place. However, some people mentioned issues where the website unexpectedly switched their travel direction to the opposite route during the booking process. Reviewers noted that correcting these unexpected errors often resulted in extra charges, additional booking fees, and a particularly frustrating overall experience.

What people talk about most

Booking process

Reviewers express general satisfaction regarding the booking process, frequently highlighting that the... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable rates, great... See more

User experience

People report positive experiences with user experience, consistently praising the platform for being quick,... See more

Website

Customers had positive experiences with website, frequently highlighting the easy navigation and great deals.... See more

Service

Clients share positive opinions on service, frequently praising the fast, quick, and efficient booking... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've booked with Ferrysavers a few times already, and everything has always gone smoothly. This time, I accidentally booked the opposite route to the one I needed and only realised my mistake abou... See more

Rated 5 out of 5 stars

A really easy website to navigate (no pun intended) and to use. Once you are registered, the site offers an effective and simple way to check prices against the ferry providers. Some of the actua... See more

Rated 5 out of 5 stars

The site is very easy to use and booking is quick and straightforward. I always use FerrySavers for my Dover-Calais trips since I discovered they do not charge booking fees like some other sites do..

Rated 5 out of 5 stars

Initially I was using the actual ferry companies website which was so clunky I gave up. Ferrysavers website by comparison worked smoothly and only took a couple of minutes. The price seems ok too. Tha... See more



Company details

  1. Ferry Service

Information provided by various external sources

Book cheap ferries to France, Ireland, Spain, Holland and more with all the major UK and European ferries companies. Find cheap cross-channel ferry tickets and the latest ferry offers online with ferrysavers.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.6

All reviews

(13,734)

468 reviews in the last 12 months

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Rated 1 out of 5 stars

Useless website

Useless website. Impossible to clear the search criteria and now stuck only being able to look at the first route I considered.

13 July 2026
Unprompted review
Ferrysavers logo

Reply from Ferrysavers

Hi,

We're sorry to hear you had a frustrating experience using our website.

That certainly isn't the experience we want our customers to have. If the search filters aren't clearing correctly and you're stuck viewing your initial route, that's something we'd like to investigate.

If you could let us know which device and browser you were using, along with the route you were searching for, we'd be happy to look into the issue and help you get things working again.

Thank you for taking the time to share your feedback—it helps us improve the experience for everyone.
Ferrysavers

Rated 2 out of 5 stars

Cheap but no customer service

Cheap but no customer service. I booked a crossing with a 9m long trailer. P&O gave confirmation of that length but ferry savers gave 5.7m. I ignored that as I had P&O confirmation. I then had to change my car registration which they did but now both confirmations show 5.7m trailer. I've paid for 9m already. I've been waiting on the chat platform for 30 minutes now for an actual person to help me and there's no telephone number to call

3 July 2026
Unprompted review
Ferrysavers logo

Reply from Ferrysavers

Hello,

We appreciate you taking the time to share your experience with us. We sincerely regret the confusion and frustration you've encountered regarding your trailer length and the difficulty in reaching our support team. We understand how concerning it must be to see conflicting information after confirming the correct length and then having it change again.

We are actively reviewing our processes to ensure that such discrepancies are promptly addressed and that our customers receive clear and consistent booking confirmations.

Sadly, we are currently busier than normal, due to the peak season, but we aim to reply within 24 hours.

Unfortunately, I could not find the booking you are referring to, as they are not included, but you can send us a message here (if you haven't already): https://help.aferry.com/en/articles/4331821-how-do-i-contact-you

We are always happy to help, and looking forward to helping you with this.

Kind regards,
FerrySavers

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