Feel Good Contacts Reviews 

69,425
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 3,511 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast and reliable delivery service, often receiving orders the next day. Many people highlight the good quality and comfort of the products, along with a wide variety of choices available at competitive prices. Reviewers also appreciate the easy ordering process, excellent service, and the thoughtful inclusion of small gifts with their purchases. However, some customers also noted issues with their orders, including items being lost or not dispatched as promised. A few other people experienced problems with unfulfilled orders, leading to dissatisfaction when seeking resolution.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the exceptional... See more

Product

People report positive experiences with product, often highlighting the great quality and reasonable prices... See more

Order

Customers report positive experiences with ordering, highlighting the ease of the process and fast delivery... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its ease, speed, and overall... See more

Price

Clients share positive opinions on price, with many reviewers finding the products to be competitively priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been wearing fresh look contacts from feel good contacts for almost 20years, always great service and deliver is always as advised. Never had any issues with them at all. I’m glad they still stoc... See more

Rated 5 out of 5 stars

Good quality lenses for a brilliant price and no pressure to set up a regular payment plan, so I can order how many I want’ whenever I want and don’t have to stockpile on a monthly basis for a specifi... See more

Company replied

Rated 5 out of 5 stars

Feel good contacts are 1 of the best retailers i have ever dealt with. When I ordered my ratban sunglasses I accidently forgot to add something to my delivery address, I contacted them via the live ch... See more

Company replied

Rated 5 out of 5 stars

Thanks for the Haribo, I would have prefered a new cleaning cloth though. Quick delivery and this pair are nicer and more comfortable that the pair I have just purchased from a high street optician, s... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Fashion Accessories Store
  3. Glasses Store
  4. Sunglasses Store

About Feel Good Contacts

Written by the company


The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Excellent” on Trustpilot with over 65k reviews, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.

One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.

Next Day Delivery – FREE Over £59
Order in-stock contact lenses, solutions, sunglasses and eye care by 11:59pm for next day delivery. Plus, enjoy FREE delivery on orders above £59.

Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.

Refer a Friend
You and your friend will each get £5 OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring!

Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Replenish and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!

Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.com) or call us on 0800 458 2090.

Click & Collect
Need contact lenses the same day? Place your order online and collect it from our Wembley warehouse, following the instructions sent via email. We’re here to make your life easier.

Feel Good Contacts

Written by the company

Free Delivery
Shop over £59 to enjoy FREE delivery on contact lenses, solutions, glasses, sunglasses, prescription sunglasses and eye care.
First Order Discount
New to Feel Good Contacts? As a part of our welcome offer, you can get 10% OFF your first order.
Mobile App
Our convenient app is FREE to download and super easy to navigate. Download to order in just 3 simple steps.
Price Match Guarantee
If you find the same lenses elsewhere at a cheaper price, we’ll happily refund you the difference. All you need to do is call our customer service team.
Refer a Friend
Give and get £5 OFF when you refer a friend to us. It’s a win-win.
Student, Graduate & Frontline Workers Discount
We’re proud to offer exclusive discounts for students, graduates, teachers, frontline workers and more, helping you save on all your eye care needs.

Next Day UK Delivery

Order by 11:59pm for Next Day Delivery on in-stock items

We are committed in making it fast, easy and affordable to order your contact lenses online. Order by 11:59pm to enjoy Next Day Tracked service on items in stock.
Learn More

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

69K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(69,425)

3,530 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, great price, great products, fast delivery.

22 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Tracey,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Great service

Great service, really quick delivery

22 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Karen,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Good price with great delivery times

Good price with great delivery times

22 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Lloyd,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Fantastic service

Fantastic service, crazy fast shipping - even on an order placed on a Sunday.

22 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Ryan,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Amazing service received less than 24…

Amazing service received less than 24 hours after ordering. Appreciated the sweets too 😊

22 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Steph,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Always arrive in great condition and on…

Always arrive in great condition and on time. Adds a new dimension to my looks 😍.

22 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Narinderjit,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Great Service!

Although the Freshlook contacts I was looking for were discontinued, there was still a good variety to choose from. Delivery was very fast (next day) and communication about the status was great. I would definitely buy from Feel Good again.

10 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Customer,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Good price for product

Good price for product

19 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Senga,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Really quick delivery very pleased with…

Really quick delivery very pleased with this company.

21 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Jan,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

“Excellent service from start to…

“Excellent service from start to finish, and the delivery was incredibly fast. Highly recommended!”

20 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Tracie,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Delivery was super fast and I would not hesitate to purchase off this company again. My parcel arrived well packaged and also contained a packet of haribo. What a lovely touch.

Feel good contacts are 1 of the best retailers i have ever dealt with. When I ordered my ratban sunglasses I accidently forgot to add something to my delivery address, I contacted them via the live chat to advise them of this and about 10 minutes later they rang me and added my correct address to my order, making sure I got them delivered to my workplace. That to me is going above and beyond.

20 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Robets,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Ordering was quick and easy and…

Ordering was quick and easy and delivered next day .would highly recommend and will definitely use again

21 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Customer,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Excellent service

Excellent service, arrived the next day, will definitely use again. Thankyou

21 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Nicola,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Easy to order

Easy to order, great quality & amazing colour for sky blue lenses. I always get lots of compliments on them and the little packet of Haribos that come with your order are a special little touch 🫶

21 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Rachel,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Monuseyib,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 1 out of 5 stars

Really Disappointed

This was my first time using this company. The contact lenses did arrive promptly which I must say is impressive, however the quality of the lenses themselves is really poor. They feel really uncomfortable, they dry up in any gust of wind or when the air con is on. I enquired about returning them as the website highlights you can do so. Customer service weren’t helpful at all and explained I wasn’t eligible to return. I wouldn’t use this service or product again. I’ve used Daysoft lenses for a long time now and they are far superior.

21 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Lewis,

Thank you for your review.

We are very sorry to hear about your experience and the discomfort caused while using the lenses. Your safety and satisfaction are extremely important to us, and we take such matters very seriously.

In the meantime, we’d love the opportunity to make this right for you. We have reached out to you via email to address this matter promptly and ensure a resolution as quickly as possible.

Once again, please accept our sincerest apologies for any inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Rated 5 out of 5 stars

Exactly right for me

Exactly right for me. Plenty of choices and prompt delivery.

21 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Bob,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

ABSOLUTELY SUPERB SERVICE !!

ABSOLUTELY SUPERB SERVICE !!! SPEEDY !!! COURTEOUS !!! BEST PRICES OF ALL !!! AND TOTALLY RELIABLE!!!

21 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Patsy,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

First class service.

Ease of ordering.First class service.Delivered 24 hrs from order.,Competitive price.Will definitely order again.

21 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Roger,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Ordered my contact lenses which was…

Ordered my contact lenses which was straightforward and paid for next day delivery and they didn't disappoint as they was delivered the next day which was a Sunday. The contacts themselves are great quality to would definitely be ordering from here again.

21 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Nathan,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

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