Feel Good Contacts Reviews 

69,291
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 3,495 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of ordering and overall reliability. Many appreciate the competitive pricing, often finding products significantly cheaper than high street alternatives. Reviewers frequently commend the incredibly fast next-day delivery, sometimes even within 12 hours, and value the good quality products and thoughtful small gifts. However, some customers noted issues with delivery, experiencing delays, non-receipt of orders, or insecure parcel placement. Others reported order fulfillment problems, including out-of-stock items or uncompleted orders as specified.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting super fast... See more

Product

Customers had positive experiences with product, frequently praising the quality and comfort of contact... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process easy and... See more

Service

Clients share positive opinions on service, frequently highlighting its excellence, speed, and reliability.... See more

Price

Users describe positive interactions with price, frequently highlighting that prices are great, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good quality lenses for a brilliant price and no pressure to set up a regular payment plan, so I can order how many I want’ whenever I want and don’t have to stockpile on a monthly basis for a specifi... See more

Company replied

Rated 5 out of 5 stars

Thanks for the Haribo, I would have prefered a new cleaning cloth though. Quick delivery and this pair are nicer and more comfortable that the pair I have just purchased from a high street optician, s... See more

Company replied

Rated 5 out of 5 stars

Jitvan was amazing, I have used this company for years and always good delivery and service. Today my shipment came unsealed and boxes missing. He sent out a replacement order straight away. This is... See more

Company replied

Rated 5 out of 5 stars

Bought two pair of sunglasses for the beach to avoid scratching my designer ones. Great prices, super fast delivery (days ahead of expected delivery date), the Haribo mini bags in the box were a nice... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Fashion Accessories Store
  3. Glasses Store
  4. Sunglasses Store

About Feel Good Contacts

Written by the company


The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Excellent” on Trustpilot with over 65k reviews, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.

One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.

Next Day Delivery – FREE Over £59
Order in-stock contact lenses, solutions, sunglasses and eye care by 11:59pm for next day delivery. Plus, enjoy FREE delivery on orders above £59.

Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.

Refer a Friend
You and your friend will each get £5 OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring!

Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Replenish and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!

Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.com) or call us on 0800 458 2090.

Click & Collect
Need contact lenses the same day? Place your order online and collect it from our Wembley warehouse, following the instructions sent via email. We’re here to make your life easier.

Feel Good Contacts

Written by the company

Free Delivery
Shop over £59 to enjoy FREE delivery on contact lenses, solutions, glasses, sunglasses, prescription sunglasses and eye care.
First Order Discount
New to Feel Good Contacts? As a part of our welcome offer, you can get 10% OFF your first order.
Mobile App
Our convenient app is FREE to download and super easy to navigate. Download to order in just 3 simple steps.
Price Match Guarantee
If you find the same lenses elsewhere at a cheaper price, we’ll happily refund you the difference. All you need to do is call our customer service team.
Refer a Friend
Give and get £5 OFF when you refer a friend to us. It’s a win-win.
Student, Graduate & Frontline Workers Discount
We’re proud to offer exclusive discounts for students, graduates, teachers, frontline workers and more, helping you save on all your eye care needs.

Next Day UK Delivery

Order by 11:59pm for Next Day Delivery on in-stock items

We are committed in making it fast, easy and affordable to order your contact lenses online. Order by 11:59pm to enjoy Next Day Tracked service on items in stock.
Learn More

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

69K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(69,291)

3,392 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super fast delivery

Easy to use app, great selection of products and super fast delivery.
Prices are also very reasonable.

10 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Carl,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Super fast shipping!

Super fast shipping!! Literally arrived next day and fairly good contacts.

10 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Amy,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Have always had excellent service

Have always had excellent service

10 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Mary,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Excellent purchase the frame is of…

Excellent purchase the frame is of exceptional quality and value, i was kept informed all through the manufacturing process I will always deal with this company, thank you for your quick response to my order.

10 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi George,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi David,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service. Knowledgeable and polite staff. Service could not be better. I shall definitely use you again. Thank you.

10 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Nigel,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Perfect service!

Quick delivery, exactly what I ordered, good packaging. Zero complaints!

10 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Moltenbramley,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

So prompt

So prompt, always arrives within 24 hr max.
I ordered in the afternoon and the package arrived next morning.
Good value and brilliant service

9 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi R Mills,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Excellent service

Excellent service. Free delivery. Discounted price. Would definitely buy from them again.

9 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Rose,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

First rate

First rate! Reasonably priced & arrived 16 hours after I ordered!

9 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi David,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Jitvan was very helpful as I was being…

Jitvan was very helpful as I was being a bit ‘thick’. 🤪 Thank you.

9 July 2026
Unprompted review
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Susan,

So happy to hear our team could assist you!

We pride ourselves on friendly, efficient service, and your review is truly appreciated.

Thank you for taking the time!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Great product

Great product, great price, always delivered on time.

Great company, would highly recommend !

7 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Shelia,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Very fast delivery (arrived the next…

Very fast delivery (arrived the next day). Packaged securely and small enough to fit through the letter box!

9 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Customer,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Love feel good contacts, Never an issue

Usually the cheapest for my lenses and no hassle when I needed to update my delivery address post order. Thank you feel good lenses 😊

9 July 2026
Unprompted review
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Hannah,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

On time & im really happy as always…

On time & im really happy as always with the service

9 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Jennifer,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Anne,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Fast delivery

Fast delivery, I ordered in the evening and the next day I already had my package

9 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Phuong,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Excellent all round

Easy to order contact lenses and they arrived the next day. Excellent all round.

9 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Dani,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 4 out of 5 stars

Quick delivery and easy to order.

Quick delivery and easy to order.
Just ditch the free packet of sweets- after all sugar isn't good for the eyes.
Either reduce the cost of products or give the saved money to charity ?

9 July 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Julie,

Thank you for taking the time to share your feedback.

We're delighted to hear that you found our ordering process easy and that your order arrived quickly.

We also appreciate your feedback regarding the complimentary sweets. We understand your point, and suggestions like yours are always valuable as we look for ways to improve our customers' experience. We'll be sure to share your comments with the relevant team for consideration.

Thank you again for your feedback, and we hope to serve you again soon.

Kind regards,
Feel Good Team

Rated 5 out of 5 stars
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Olga,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

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