featureDECO - Est. 2005 Reviews 

Love the furniture I bought. Such helpful Customer service. Couldn’t do enough for you. Furniture is great quality. Quick delivery. Would definitely recommend,

Firstly we did a great deal of researching before opting to buy featuredeco. We felt very reassured by their no quibble returns guarantee. We couldn’t be happier with the communication, the service and the product itself. We purchased a large corner sofa and the cushions are so deep and comfortable. The furniture is quality and we were really pleased given the cost compared to other companies. Delivery was quick and even though we had one small issue with a table part- this was dealt with extremely efficiently. We would definitely purchase from here again.

Had a few problems with the credit card company when paying - not this company's fault. They were on the ball, patient and very attentive but most of all, held the stock for my order until I finally sorted the problem with my card provider. Great quality and excellent value for money. Unfortunately a table was damaged in transit (these things happen) and again it was dealt with swiftly and professionally - super quick response to my photos of packaging and damage. Accepted responsibility and checking out a solution. Would recommend this company 100%. Their attention to customer service and decision making could teach the 'Big retailers' a thing or two. Thanks to the lovely staff I interacted with.

Excellent customer service from everyone I spoke to. From delivery to aftersales. The product is excellent too, lots of compliments on our new garden furniture from our family and friends.

Ordered and corner sofa and table was delivered when we expected. One leg missing when we put it together. Customer Service were excellent got it sent out straight away. All good with our new sofa, very different to what you see in shops. Would have been a 5*if there wasn't for missing part.

Company are very busy with orders so expect delays in their response and their are only two office stay
When they do get in touch they are very helpful and polite.

Absolutely amazing furniture at half the price. The customer service was brilliant.

This is my second purchase for Garden furniture from
feature Deco highly recommend them. My first suite was 10 years ago which i have now passed to my daughter as wanted a change.

We purchased some garden furniture last month. I was very pleased with their service.
I asked a few questions before hand, as I was not able to go to the store in person, these were answered by an in-store person, answers came with photos of the items to help answer the question and clarified questions when I went back.
Delivery was within the timeline and the delivery company they used were informative and kept me up to date.
Furniture was packaged sufficiently and we were able to put it together with little issues.
We had an issue with the pneumatics on the table, but email was picked up quickly, processed kindly, calmly and quickly. It was resolved to our satisifaction.
We have ordered items over the years from many online businesses, asking questions or sharing concerns not being responded to. I was very happy we chose to buy from FeatureDeco, it was a refreshingly positive experience and would recommend them.

I was recommended Feature Deco by a couple of friends who had already bought their products. I’m really happy with my purchase I bought the Manchester 7 seater corner set and at the time of ordering I got two free footstools! The product is really good quality So easy to order and super quick delivery. I had a phone call after placing the order to confirm a convenient date for delivery. The driver was really helpful and so nice when he arrived with the furniture I would definitely recommend this company if you’re looking for your next purchase for the garden 😊

furniture made by hand, but no attention to details. screw sticking out. one leg is faulty

Amazing delivery and product first class the whole experience was amazing

Great experience from viewing in the showroom to delivering ahead of expected ETA. Wouldn’t hesitate to recommend.

After considerable research we ordered the Dartmouth corner sofa set and were not disappointed with our choice.

Quality of the metal and wood frame was excellent, the cushions and covers very comfortable; overall great value for money.

First addition to our newly built summer house and a great purchase.

Love my new garden furniture, having bought a smaller set in the past i knew the quality was great but my new one is even better. Easy ordering process and delivery.

I'd had my eye on the Kingswinford 4 piece conversation set since last year. In February we made the short trip to the showroom to check the quality and colour etc (I am very fussy) It was stylish and just what we wanted.

Our furniture arrived in late March, it was easy to fit together, very well made and excellent quality. Absolutely over the moon with it. I just need a nice sunny day so I can sit out and enjoy it now.

Customer service were also excellent regarding my enquiries etc

One very happy customer.

Lovely furniture and came really well packed. Looks fab!!

Had been looking for a firepit set something a bit different Feature Deco offered not only fab choice but great prices. Staff were great and delivery was quick and at the time stated. Any questions quickly sorted definitely recommend

This is the second sofa set I’ve purchased from featureDECO, plus a parasol and fire pit table. The set is lovely and well made. Ordering was easy and the delivery drivers were very pleasant.

Easy to order from and very quick response to arrange delivery date. Asked for a time frame on day of delivery and was given a 3hr window straight away. Arrived within the time frame stipulated and the delivery men were very helpful and accommodating.