Banner for Farmeci.com

Farmeci.com Reviews 

1,626
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 712 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the extremely smooth website navigation that makes online ordering very simple. People note that the overall service is efficient, reliable, and especially helpful when needing quick access to necessary medication. However, some customers also noted frustrating problems with order charges, such as unexpected cancellation fees or denied refund requests. A few reviewers experienced notable delivery delays or difficulties receiving their correct medication items as originally requested. These consumers expressed disappointment with how these specific transactional issues were handled by the support team.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt delivery, thorough medical checks, and an... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting quick dispatch,... See more

Order

Reviewers express mixed feelings regarding the order process, with many highlighting an easy-to-navigate... See more

Product

Reviewers highlight ambiguous experiences regarding the product, as while many consumers praised the... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the quick delivery and thorough... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This online pharmacy are absolutely fantastic, I ordered from them every few months because the sleeping tablets I use are not here in Scotland, and I also use them if I need extra medication for long... See more

Company replied

Rated 5 out of 5 stars

My skin condition was getting worse by the day, but I couldn't seem to resolve it. After a consultation from Farmeci and the appropriate medication prescribed, I can see results, and my condition look... See more

Company replied

Rated 5 out of 5 stars

I use Farmeci for my GLP1 medication. They are competitively priced and offer a quick service. You can arrange to speak with a pharmacist if you want to each monthly check in. Each email following del... See more

Company replied

Rated 5 out of 5 stars

This is the first time that I used Farmeci.com. When dealing with meds, the number one criteria is efficacy. Based on what I received, I know that my cream is legitimate. They also require you comp... See more

Company replied


Company details

  1. Online Pharmacy

About Farmeci.com

Written by the company

Welcome to Farmeci, your reliable online healthcare platform for prescription and medicine services in the UK.

At Farmeci, we believe healthcare should be accessible and convenient for everyone. Through our platform, you can consult with licensed medical professionals and get prescriptions delivered to your doorstep, dispensed via our GPhC registered pharmacy partners.

Our team of experienced pharmacists and healthcare professionals is dedicated to providing high-quality care, because your health is our priority. We offer consultations across a range of areas, including weight management, hair loss, sexual health and more.

Our mission is to make healthcare more affordable and accessible, without compromising on quality or safety. With our online prescribing and medicine service, you can:

  • Skip the hassle of waiting in long pharmacy queues
  • Get a convenient alternative when a GP appointment isn't immediately available
  • Consult with our medical professionals from the comfort of home
  • Receive your prescriptions and medications in good time

How it works:

1. Complete our online consultation
Answer a few questions about your health and medical history from any device.

2. Clinical review
A UK-registered prescriber reviews your answers and decides whether treatment is suitable for you.

3. Discreet delivery
If treatment is appropriate, your medication is dispensed by one of our GPhC registered pharmacy partners and sent to you in plain, discreet packaging.

We take your privacy and security seriously, with robust measures in place to keep your personal data safe.

Our platform is easy to use, and our customer support team is always on hand to help with any questions.

We're committed to helping you lead a healthy and fulfilling life.

Start Now

Written by the company

You Health, Delivered
Farmeci is a UK-based online pharmacy providing prescription treatments and healthcare services delivered to your door. Get the healthcare you deserve, without the wait. Access licensed prescribers from home, with treatments spanning weight loss, women's health, men's health, and everyday prescriptions, all backed by GPHC-registered clinicians. Join thousands of patients who've taken control of their health with fast, safe, and regulated online care.
Prescription treatments prescribers
Get clinically approved medication tailored to your needs, prescribed by our expert team.
Licensed prescribers
Speak with a licensed UK prescriber who takes the time to truly understand your health.
Discreet Delivery
Receive your medication at home, packaged safely and delivered straight to your door.
Ongoing clinical support
Stay connected with our clinical team throughout your treatment, every step of the way.

Discreet Delivery

Safe, regulated & always on your side

Your privacy matters to us, which is why all orders are sent in plain, unbranded packaging, with no reference to Farmeci or the treatment inside. There are no logos, no company names, and no indication of contents on the outside of the parcel, so you can order with complete confidence. We're committed to your safety, your privacy, and your results, from your first consultation to your last delivery.

Contact info

Promotion box for Farmeci.com

Explore weight loss treatments

Clinically proven treatments. Prescribed by UK experts.

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,626)

710 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I’m not really sure why there’s a few bad reviews to be honest.
Ordered Monday 7th September mid afternoon, was reviewed and sent out 8th September and arrived this morning 9th September.
Can’t complain from start to finish, quick, reliable, and easy.
Alcohol wipes also included unlike where I’ve previously ordered from.

9 September 2026
Unprompted review
Farmeci.com logo

Reply from Farmeci.com

Dear Sophie,

Thank you for taking the time to leave a 5-star review!⭐

We really appreciate you taking the time to share your experience and are delighted to hear you were happy with our service.

We look forward to helping you again in the future!

Warm regards,

Bushra
Customer Support Team

Rated 5 out of 5 stars

Great communications and fast delivery

Great communications and fast delivery . They offered advice on medication too.

19 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Gill,

Thank you for taking the time to leave a 5-star review!⭐

We really appreciate you taking the time to share your experience and are delighted to hear you were happy with our service.

We look forward to helping you again in the future!

Warm regards,

Darshan
Customer Support Team

Rated 5 out of 5 stars

Great customer service and more than…

Great customer service and more than happy with everything

1 September 2026
Farmeci.com logo

Reply from Farmeci.com

Dear John,

Thank you for taking the time to leave a 5-star review!⭐

We really appreciate you taking the time to share your experience and are delighted to hear you were happy with our service.

We look forward to helping you again in the future!

Warm regards,

Lehas
Customer Support Team

Rated 5 out of 5 stars

The Help I needed

Thank you so much for your efficient service I felt safe and got the help I needed as I was unable to get a Doctor's appointment so I feel your service is essential. Thank you .

18 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Vivien,

Thank you for taking the time to leave a 5-star review!⭐

We really appreciate you taking the time to share your experience and are delighted to hear you were happy with our service.

We look forward to helping you again in the future!

Warm regards,

Darshan
Customer Support Team

Rated 1 out of 5 stars

The time between placing the order and…

The time between placing the order and dispatch takes very long time .As the perception is needed quite soon there are much better options on the market without the illusion of 24 hours shipping time .l was waiting a week with this company.

1 September 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Kamila,

Thank you for taking the time to leave a 1-star review.

We are truly sorry to read that you are dissatisfied with the service we are currently providing.

Your order was placed over the Bank Holiday weekend, during which our pharmacy was closed. Your order was reviewed and approved that weekend, which you can verify by accessing your account through our website. It was then dispatched on Tuesday, 1 September 2026, when the pharmacy reopened.

It is also important to clarify that the delivery service selected and paid for was Tracked 24. This service provides 24-hour postage after clinical approval and dispatch; it does not mean that the order will be delivered within 24 hours of being placed. The delivery timeframe therefore begins once the order has been clinically approved and dispatched.

We appreciate that medication may be needed promptly, but in this instance the order was clinically approved over the Bank Holiday weekend and dispatched on the next pharmacy working day. We hope this clarifies the circumstances surrounding your order and the delivery timeframe associated with the service selected.

Warm regards,

Darshan
Customer Support Team

Rated 4 out of 5 stars

Bit annoying with the ID verification

Bit annoying with the ID verification, but hot sorted and item delivered in good time. Highly recommended.

1 September 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Gypsy,

Thank you for taking the time to leave a 4-star review!⭐

We really appreciate you taking the time to share your experience and are delighted to hear you were happy with our service.

We look forward to helping you again in the future!

Warm regards,

Darshan
Customer Support Team

Rated 5 out of 5 stars

Always had excellent service from this…

Always had excellent service from this company easy to contact good information given always been very happy with any purchase

1 September 2026
Farmeci.com logo

Reply from Farmeci.com

Thank you so much, Eileen. We're delighted to hear you've always had excellent service and found us easy to contact - your continued trust means a lot to us. - The Farmeci Team

Rated 5 out of 5 stars

Uncomplicated

Uncomplicated

1 September 2026
Farmeci.com logo

Reply from Farmeci.com

Thanks, Hartmut. Glad we could keep things simple and uncomplicated for you. - The Farmeci Team

Rated 5 out of 5 stars

I was happy to recieve what i was…

I was happy to recieve what i was needing...
The delivery was quick...
Good product...

1 September 2026
Farmeci.com logo

Reply from Farmeci.com

Thank you, Paul. We're glad the delivery was quick and that the product met what you needed. - The Farmeci Team

Rated 5 out of 5 stars

Fabulous experience

Fabulous experience, really quick delivery, they do all the checks that are needed

1 September 2026
Farmeci.com logo

Reply from Farmeci.com

Thank you, Melissa. We're glad the delivery was quick and that our checks gave you confidence in the process. - The Farmeci Team

Rated 1 out of 5 stars

Disgraceful service

I placed an order at 11pm at night 1 hour later I changed my mind and requested a refund. The order was placed whilst they were closed and the refund requested before they opened. They charged me £10 admin fee as per their ‘terms and conditions’ I challenged for them to explain what the costs were as nothing had been processed, they did not explain they just took the £10 and stated terms and conditions! Will be telling people to steer clear of this company!!! DO NOT USE THEM!

7 September 2026
Unprompted review
Farmeci.com logo

Reply from Farmeci.com

Dear Sally,

Thank you for taking the time to leave a 1-star review.

We are truly sorry to read that you are dissatisfied with the service we are currently providing.

When an order is submitted, the customer agrees to our terms and conditions, which clearly state that an administrative charge may be applied where an order is subsequently cancelled. This charge was therefore applied in accordance with the terms accepted when the order was placed.

We have also reviewed the circumstances of your order. Although the order was submitted outside our opening hours, our systems automatically carried out the relevant identity and account verification checks within the first minute of the order being received. These checks form part of the clinical and regulatory processes associated with submitting an order and are undertaken automatically by our identification software.

The fact that the order had not yet been clinically reviewed or dispatched does not mean that no processing had taken place. The automated verification process had already been initiated and completed before your cancellation request was received.

We appreciate that you disagree with the administration charge; however, it was applied in accordance with the terms and conditions accepted at the time the order was submitted. We have provided the relevant information regarding the processing that took place and consider the matter resolved.

Warm regards,

Darshan
Customer Support Team

Rated 5 out of 5 stars

Great service overall

Very good and fast service. Nothing to complain about. Good systems, easy checks and very quick dispatch/delivery…with ample comms on next steps and how to go about anything needed.

10 August 2026
Farmeci.com logo

Reply from Farmeci.com

Thank you, Emmanuel. We're really pleased to hear the systems, checks and dispatch all came together smoothly, and that the communication along the way was helpful. - The Farmeci Team

Rated 5 out of 5 stars

Convenient

Convenient, good delivery. Quick.

12 August 2026
Farmeci.com logo

Reply from Farmeci.com

Thank you, Adam. Glad you found it convenient with quick delivery. - The Farmeci Team

Rated 5 out of 5 stars

Farmeci & Friendly 5⭐️

Farmeci gets 5 ⭐️⭐️⭐️⭐️⭐️
For their excellent customer care and delivery service ,using Royal Mail this past year with my order’s & always on time 👍
Been very helpful when having to change / update a order,
And never felt any sales pressure and always have been on hand ( via email) to help resolve any queries one has had & always consistent, even though there’s been multiple trained staff/assistants, assisting me throughout,
Always friendly , happy , professional people, kind & considerate, a pleasure🤩

5 ⭐️⭐️⭐️⭐️⭐️

4 September 2026
Unprompted review
Farmeci.com logo

Reply from Farmeci.com

Thank you so much for such a detailed review. We're thrilled to hear our team has been consistently helpful, friendly and pressure-free with your orders over the past year, and that Royal Mail delivery has always been on time. We'll pass this on to the team. - The Farmeci Team

Rated 1 out of 5 stars

Beware this company will take money…

Added an update following Farmeci attempt to blame me for the repeat order they created

Beware this company will take money from your account without permission
They repeated an order without my permission and then refused to refund the money.
Please avoid this company, there are many other online pharmacies that will not take money out of your account automatically

Follow up after their reply:

I did not completed a form, I simply looked at the price and decided to order from another online pharmacy. I didn’ t add bank details or confirm any order.

Because I looked at a price, you decided to charge me for the product around 3 days later, I immediately contacted you to say I had not placed an order and you refused to return my money.
If you didn’t save my bank details you would not have been able to create a new order on my behalf. You had no right to do so. Then you claim an admin fee for the order you created for me.
Avoid this scam company, there is cheaper and better companies offering a better service.

Avoid FARMECI

4 September 2026
Unprompted review
Farmeci.com logo

Reply from Farmeci.com

Updated response: Dear David,

Thank you for your updated response.

Please note that when you placed your first order your card details were saved to your account. We did not receive any further communication from you until after your order was placed.

By submitting a completed follow-up form you agreed to the terms that were set in place by us.

We are not to be held accountable for the actions you undertake and fail to communicate to us.

Dear David,

Thank you for taking the time to leave a 1-star review.

We are truly sorry to read that you are dissatisfied with the service we are currently providing.

We would like to clarify that the order was not created without any preceding communication from you. On 31st August 2026, we received a completed follow-up form from you requesting that an order be created as soon as possible. This submission resulted in the order being created.

When you subsequently contacted us on 4th September 2026 stating that you had not intended to place an order and requested cancellation, we cancelled the order as requested.

In accordance with our terms and conditions, an administrative charge of £5.00 was deducted from the refund. The order was not dispatched following your cancellation request.

We understand that you may have changed your mind regarding the order, but our records show that the order was created following receipt of a completed follow-up form submitted from your account. We therefore do not consider the statement that money was taken without any preceding request or authorisation to accurately reflect the circumstances documented on the account.

Warm regards,

Darshan
Customer Support Team

Rated 5 out of 5 stars

Always happy to help

Always happy to help, speedy delivery

19 May 2026
Farmeci.com logo

Reply from Farmeci.com

Thank you, Caren. We're always happy to help, and glad the delivery was speedy for you too. - The Farmeci Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look