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Farmeci.com Reviews 

1,626
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 712 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the extremely smooth website navigation that makes online ordering very simple. People note that the overall service is efficient, reliable, and especially helpful when needing quick access to necessary medication. However, some customers also noted frustrating problems with order charges, such as unexpected cancellation fees or denied refund requests. A few reviewers experienced notable delivery delays or difficulties receiving their correct medication items as originally requested. These consumers expressed disappointment with how these specific transactional issues were handled by the support team.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt delivery, thorough medical checks, and an... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting quick dispatch,... See more

Order

Reviewers express mixed feelings regarding the order process, with many highlighting an easy-to-navigate... See more

Product

Reviewers highlight ambiguous experiences regarding the product, as while many consumers praised the... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the quick delivery and thorough... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This online pharmacy are absolutely fantastic, I ordered from them every few months because the sleeping tablets I use are not here in Scotland, and I also use them if I need extra medication for long... See more

Company replied

Rated 5 out of 5 stars

My skin condition was getting worse by the day, but I couldn't seem to resolve it. After a consultation from Farmeci and the appropriate medication prescribed, I can see results, and my condition look... See more

Company replied

Rated 5 out of 5 stars

I use Farmeci for my GLP1 medication. They are competitively priced and offer a quick service. You can arrange to speak with a pharmacist if you want to each monthly check in. Each email following del... See more

Company replied

Rated 5 out of 5 stars

This is the first time that I used Farmeci.com. When dealing with meds, the number one criteria is efficacy. Based on what I received, I know that my cream is legitimate. They also require you comp... See more

Company replied


Company details

  1. Online Pharmacy

About Farmeci.com

Written by the company

Welcome to Farmeci, your reliable online healthcare platform for prescription and medicine services in the UK.

At Farmeci, we believe healthcare should be accessible and convenient for everyone. Through our platform, you can consult with licensed medical professionals and get prescriptions delivered to your doorstep, dispensed via our GPhC registered pharmacy partners.

Our team of experienced pharmacists and healthcare professionals is dedicated to providing high-quality care, because your health is our priority. We offer consultations across a range of areas, including weight management, hair loss, sexual health and more.

Our mission is to make healthcare more affordable and accessible, without compromising on quality or safety. With our online prescribing and medicine service, you can:

  • Skip the hassle of waiting in long pharmacy queues
  • Get a convenient alternative when a GP appointment isn't immediately available
  • Consult with our medical professionals from the comfort of home
  • Receive your prescriptions and medications in good time

How it works:

1. Complete our online consultation
Answer a few questions about your health and medical history from any device.

2. Clinical review
A UK-registered prescriber reviews your answers and decides whether treatment is suitable for you.

3. Discreet delivery
If treatment is appropriate, your medication is dispensed by one of our GPhC registered pharmacy partners and sent to you in plain, discreet packaging.

We take your privacy and security seriously, with robust measures in place to keep your personal data safe.

Our platform is easy to use, and our customer support team is always on hand to help with any questions.

We're committed to helping you lead a healthy and fulfilling life.

Start Now

Written by the company

You Health, Delivered
Farmeci is a UK-based online pharmacy providing prescription treatments and healthcare services delivered to your door. Get the healthcare you deserve, without the wait. Access licensed prescribers from home, with treatments spanning weight loss, women's health, men's health, and everyday prescriptions, all backed by GPHC-registered clinicians. Join thousands of patients who've taken control of their health with fast, safe, and regulated online care.
Prescription treatments prescribers
Get clinically approved medication tailored to your needs, prescribed by our expert team.
Licensed prescribers
Speak with a licensed UK prescriber who takes the time to truly understand your health.
Discreet Delivery
Receive your medication at home, packaged safely and delivered straight to your door.
Ongoing clinical support
Stay connected with our clinical team throughout your treatment, every step of the way.

Discreet Delivery

Safe, regulated & always on your side

Your privacy matters to us, which is why all orders are sent in plain, unbranded packaging, with no reference to Farmeci or the treatment inside. There are no logos, no company names, and no indication of contents on the outside of the parcel, so you can order with complete confidence. We're committed to your safety, your privacy, and your results, from your first consultation to your last delivery.

Contact info

Promotion box for Farmeci.com

Explore weight loss treatments

Clinically proven treatments. Prescribed by UK experts.

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(1,626)

710 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Lost 10lb in a month seems to be…

Lost 10lb in a month seems to be working well

11 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Customer,

Thank you for taking the time to leave a 4-star review!⭐

We really appreciate you taking the time to share your experience and are delighted to hear you were happy with our service.

We look forward to helping you again in the future!

Warm regards,

Lehas
Customer Support Team

Rated 4 out of 5 stars

I would have given 5stars but the price…

I would have given 5stars but the price of the 5mg is on the high side

11 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear U A,

Thank you for taking the time to leave a 4-star review!⭐

We really appreciate you taking the time to share your experience and are delighted to hear you were happy with our service.

We look forward to helping you again in the future!

Warm regards,

Esmée
Customer Support Team

Rated 5 out of 5 stars

Questionnaire is easy to complete

Questionnaire is easy to complete. Additional information requested was also easy to provide (even for those less familiar with technology!)
All reviewed in a very timely manner and product sent out and reviewed promptly.

26 August 2026
Farmeci.com logo

Reply from Farmeci.com

Thank you for the thorough feedback. We're pleased the questionnaire was easy to complete and that everything was reviewed and sent out promptly. - The Farmeci Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. One of my orders was lost in transit and their response was swift and very helpful.

1 September 2026
Unprompted review
Farmeci.com logo

Reply from Farmeci.com

Thank you, Debra. We're sorry to hear that order went astray in transit, but glad our team could sort it out quickly for you. - The Farmeci Team

Rated 1 out of 5 stars

Had to ring after 4 days only showing…

Had to ring after 4 days only showing as order placed . tablets arrived after a week
Will avoid in future if i need medication

25 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Philippa,

Thank you for taking the time to leave a 1-star review.

We are truly sorry to read that you are dissatisfied with the service we are currently providing.

We have reviewed your order and can clarify the timeline. Your order was received on Saturday 22nd August 2026, over the weekend, and was dispatched on Monday 25th August 2026, when our pharmacy resumed processing orders.

We appreciate that you were concerned when the order status remained unchanged and that you had to contact us for an update. However, the order was processed and dispatched on the next working day following receipt of your order.

We are sorry that the delivery took longer than you expected and appreciate your feedback regarding the communication and order tracking.

Warm regards,

Darshan
Customer Support Team

Rated 5 out of 5 stars

Unbelievable when you are struggling and the dr can’t see you as too busy , definitely use again absolutely fantastic service and help .

Exactly what you want from a Dr without seeing a Dr as there to busy , never use a Dr surgery again when I know what I need , definitely come here , brilliant and fantastic service .

25 August 2026
Farmeci.com logo

Reply from Farmeci.com

Thank you, Ashley. We're really glad you found the service quick and convenient, and that our team could help when you needed it. - The Farmeci Team

Rated 3 out of 5 stars

The service was very delay...I…

The service was very delay...I requested my cream on friday and they dont work on weekend...I received my prescription until 6 days...

11 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Ana,

Thank you for taking the time to leave a 3-star review.

We are truly sorry that your prescription took longer than expected to arrive. We understand how frustrating it can be to wait several days for your medication, particularly when an order is placed towards the weekend.

We appreciate your patience and your feedback, and we will continue working to improve our processing and delivery times.

Warm regards,

Lehas
Customer Support Team

Rated 5 out of 5 stars

Fast and efficient from when you start…

Fast and efficient from when you start till when it arrives and nice discount

24 August 2026
Farmeci.com logo

Reply from Farmeci.com

Thank you, Miss Walsh. Glad the process was fast and efficient from start to finish, and that the discount was a nice bonus. - The Farmeci Team

Rated 5 out of 5 stars

Communication is always quick

Communication is always quick. On monthly medication and when I send an email with any questions or concerns I also get a quick response.

25 August 2026
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Reply from Farmeci.com

Thank you, Anne Marie. We're glad you can always count on quick communication and prompt replies to your emails. - The Farmeci Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service

17 August 2026
Farmeci.com logo

Reply from Farmeci.com

Thank you for the kind words. We're glad you had a brilliant experience with us. - The Farmeci Team

Rated 5 out of 5 stars

Excellent service

Excellent service, great quality products and good communication all throughout.

7 August 2026
Farmeci.com logo

Reply from Farmeci.com

Thank you for the great feedback. We're really pleased to hear the product quality and communication met your expectations throughout. - The Farmeci Team

Rated 1 out of 5 stars

Never again

I will never order from this company again. I didn't receive anything, so sent an email asking if I was going to get a refund. I was then told they had no record of it! I emailed back and still haven't had a reply.

18 July 2026
Unprompted review
Farmeci.com logo

Reply from Farmeci.com

Dear Miss Claire,

Thank you for taking the time to leave a 1-star review.

We are truly sorry to read that you are dissatisfied with the service we are currently providing.

Our records show that the circumstances were different from those described in this review.

We were actively contacting you from 19th July 2026 to request the required identification documents. Unfortunately, the email address provided to us was invalid, meaning that our communications were not successfully received.

We eventually received the required identification from you on 28th July 2026, which was 10 days after the order had been placed. Following review of the information provided, it was determined that you did not meet the eligibility requirements for the medication and the order was therefore cancelled on 28th July 2026.

We have no record of an outstanding refund enquiry that we have failed to respond to. The difficulty in communicating with you was due to the email address provided being invalid, and we made efforts to contact you while awaiting the required information.

We appreciate that this was frustrating, but we hope this clarifies the reasons why your order could not be fulfilled and why it was subsequently cancelled.

Warm regards,

Darshan
Customer Support Team

Rated 3 out of 5 stars

The process took too long

The process took too long

12 August 2026
Farmeci.com logo

Reply from Farmeci.com

Dear Helen,

Thank you for taking the time to leave a 3-star review.

We are truly sorry that your prescription took longer than expected to arrive. We understand how frustrating it can be to wait several days for your medication, particularly when an order is placed towards the weekend.

We appreciate your patience and your feedback, and we will continue working to improve our processing and delivery times.

Warm regards,

Melanie
Customer Support Team

Rated 5 out of 5 stars

Best price on internet

Best price on internet, quick delivery.

18 August 2026
Farmeci.com logo

Reply from Farmeci.com

Thank you, Emma. Glad you found great value with us and that the delivery was quick. - The Farmeci Team

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