From start to finish the whole experience was seamless, Tony and Craig who fitted them worked non stop and always left everywhere clean and tidy. we cannot fault the service we received in anyway an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great experience from beginning to end. All really lovely people from Martin who priced up for us to the surveyor and the fitters. We love our windows and new French doors. We haven't had all the wind... See more
Company replied
Had replacement windows and a front entrance door fitted in February 2025 and everything was carried out brilliantly. In February 2026 we decided to replace the rear entrance door, plus the windows... See more
Company replied
I had a rock door installed by this company 8 years ago which developed a small crack on one of the panels. I contacted Fairveiw to ask for advise and they replaced it within 2 weeks without any quibb... See more
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Company details
- Double Glazing Installer
- Conservatory Specialist
- Door Supplier
- Glazier
- PVC Windows Supplier
- Window Installation Service
Written by the company
Trusted for Over 43 Years – Fairview Windows About Us: Welcome to Fairview Windows, a name synonymous with quality and reliability in the North West for over four decades. Since our establishment, we’ve been proud to transform homes with our superior windows, doors, conservatories, and extensions. At Fairview, we believe that home improvement is more than just a project; it’s about creating spaces where memories are made. Our commitment to exceptional craftsmanship and customer satisfaction has made us a trusted name in the region. Why Choose Fairview Windows? - Unmatched Experience: With 42 years of expertise, we’ve honed our skills to deliver results that stand the test of time. - Comprehensive Services: Whether it’s upgrading your windows, installing a secure, stylish door, or building a bespoke conservatory or extension, we’re equipped to handle projects of all sizes. - Customer-Centric Approach: Our friendly team works closely with you from start to finish, ensuring your vision becomes reality. - Quality Guaranteed: We use only the best materials and the latest techniques to ensure durability, energy efficiency, and a flawless finish. Join the thousands of satisfied customers who have trusted Fairview Windows to enhance their homes. Discover how our experience, dedication, and attention to detail make us the go-to choice for homeowners across the North West. Fairview Windows – Setting the standard in home improvement for over 43 years.
Contact info
Old todd building Ditton road, WA8 0NS, Widnes, United Kingdom
- 01514203164
- sales@fairviewwindows.co.uk
- www.fairviewwindows.co.uk
4.8
Excellent
208 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great service from Chris and team
Great service from Chris and team. Quick to respond to my enquiry, smooth installation, great looking windows. Very good customer service either side too!
4 July 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you so much for your kind words! We're really pleased to hear you had a great experience with us. Chris and the team always aim to deliver a smooth, hassle-free service from start to finish, so it's great to know we hit the mark. Enjoy your new windows, and if you ever need anything else, we're just a call away!
— The Fairview Windows Team
Absolutely brilliant from start to…
Absolutely brilliant from start to finish would recommend them all the time.Mr p Whitfield
17 May 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you, Mr. Whitfield! We're delighted to hear you were so pleased with the service from start to finish. Your recommendation means a lot to us, and we're always here if you need anything in the future. Enjoy your new windows!
— The Fairview Windows Team
From the start to finish the action is…
From the start to finish the action is very professional
Skilled workers
Very pleasant to deal with
Prompt responses to questions
12 June 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you, Mr. Sathiyaseelan, for your thoughtful review. We're so pleased to hear you found our team professional, skilled, and responsive throughout. It was a pleasure to work with you, and we truly appreciate your kind words and support!
— The Fairview Windows Team
Absolutely brilliant i love my new…
Absolutely brilliant i love my new doors i would recommend Fairview to anyone superb customer service from start to finish
12 June 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you so much, Lorraine! We’re thrilled to hear you love your new doors. It means a lot to us that you'd recommend Fairview — delivering superb service from start to finish is exactly what we aim for. If you ever need anything in the future, we’re always here to help!
— The Fairview Windows Team
Great staff
Great staff. Very professional. Great service. Will definately use this company again
11 June 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you for the great feedback! We're so pleased to hear you were happy with our team and the service you received. We really appreciate your support and look forward to working with you again in the future!
— The Fairview Windows Team
Pleased with the service from start to…
Pleased with the service from start to finish. Steve the estimator provided good advice regards the style & extremely patient when trying to decide which option to select. Good communication re start date, window fitters (Tony & Craig) polite, professional & open to finishing request we made. Wouldn’t hesitate to use the company again or recommend.
20 May 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you so much, Yvonne! We're delighted to hear you were pleased with the service from start to finish. Steve, Tony, and Craig will be thrilled to know their efforts made a positive impact — they always aim to go the extra mile. We truly appreciate your kind words and recommendation, and we’d be more than happy to help again anytime in the future!
— The Fairview Windows Team
Reply from Fairview Windows Ltd
Hi Vivienne,
Thank you so much for the lovely review! We're thrilled to hear you had such a positive experience with us. Providing great service and having a friendly, reliable team means everything to us, so your kind words really do mean a lot.
If you ever need anything in the future, we're always here to help.
Warm regards,
The Fairview Windows Team
I have used these guys twice now and…
I have used these guys twice now and honestly I cant fault them. Chris has always been fantastic and the fitting team did an amazing job fitting my new windows and doors!
4 March 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you so much, Hussein, for your kind words and continued support! We're absolutely delighted to hear that you've chosen us not once, but twice – that really means a lot. Chris and the fitting team will be chuffed with your feedback. We're so glad you're happy with your new windows and doors, and we're always here if you need anything in the future! 👏😊🔧
First Class Job. All my new windows and doors are in…
All my new windows and doors are in now. As usual a top class job. The two men were excellent and did a first class job. Clean and tidy and very thorough. I would highly recommend Fairview to anyone wanting to update their home to such a high degree. Well done everyone.
19 May 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you so much, Mrs G, for your lovely review and continued trust in Fairview! We're thrilled to hear you're so pleased with your new windows and doors. It's great to know our fitters delivered the high standards we pride ourselves on — clean, tidy, and thorough every step of the way. Your recommendation means the world to us, and we'll be sure to pass your kind words on to the whole team. Thank you again from everyone at Fairview! 🌟😊🔨
Brilliant
Great windows and installation from the team. Beforehand went through some designs with me and what would work best.
Very happy with them
20 May 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you so much, Sophie, for your kind words!
We’re delighted to hear you’re happy with your new windows and the service you received. It’s always a pleasure to work closely with our customers to find the perfect design, and we’re so pleased it all came together just right for you.
Thanks again for choosing Fairview — and for taking the time to leave such a lovely review! 😊
– The Fairview Windows Team 🪟
Windows are great
Windows are great. All installed expertly with no mess or damage. Easy and helpful company to deal with.
Would recommend them.
21 May 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you so much for the kind words! We're really pleased to hear you're happy with your new windows and the installation process. Our team works hard to ensure everything runs smoothly and tidily, so it's great to know that came across. Thanks again for choosing Fairview — and for the recommendation!
The workman was very efficient friendly…
The workman was very efficient friendly and explained
What he was doing
Removed all the rubbish and left everything spick and span
4 June 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you so much, A. McAndrew, for your kind words!
We're delighted to hear that our workman was efficient, friendly, and took the time to explain everything clearly. It’s also great to know everything was left clean and tidy — that’s exactly the standard we aim for!
We really appreciate you taking the time to share your experience.
– The Fairview Team 🌟
Professional service from first contact…
Professional service from first contact to installation. Thank you
11 April 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you, Mrs Holland, for your kind words!
We're so pleased to hear you were happy with the professional service from start to finish. It means a lot to the whole team. If you ever need anything in the future, we’re only a call away!
Best regards,
The Fairview Windows Team
Would recommend to friends and family!
Customer service was 5 stars both from enquiry’s to fitting and after care.
Competitively priced, with great service. Most importantly for us was peace of mind knowing you’re getting a good service and they’re not trying rip you off.
Second time I’ve used Fairview and would recommend them to friends and family.
11 April 2025
Unprompted review
Reply from Fairview Windows Ltd
Thanks so much, Sean!
We're really grateful for your kind words and for choosing Fairview again — it means a lot. It’s great to hear you felt looked after from start to finish, and that our pricing and service gave you real peace of mind. That’s exactly what we aim for.
Thanks again for your trust and recommendation — we’ll be here whenever you need us!
– The Fairview Team 💙
Only been a day since installation of 7…
Only been a day since installation of 7 windows but confident no issues with it, Used fairview over the past 25 years and a single issue has never arisen, Mike and Aidan were a top team in approach, quality of finishing, clean and tidy and very pleasant to have in our home. Overall very happy and sure to be. Highly recommended 😊
3 June 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you so much, Mr McDonald, for your kind words and continued trust in Fairview over the past 25 years — it truly means a lot to us. We’re thrilled to hear that you’re pleased with the recent installation and that Mike and Aidan delivered the high standard of service we strive for. We’ll be sure to pass on your lovely feedback to them.
It’s always a pleasure to work with returning customers, and we’re delighted to have been part of your home improvements once again. If you ever need anything, we’re only a phone call away.
Thanks again for the recommendation!
Warm regards,
The Fairview Team
Fairview Windows customer service is appalling.
Fairview Windows customer service is appalling. Charged for deposit, carried out survey but not completed work and won’t refund deposit. ‘Found’ asbestos but can’t prove where and won’t carry out work despite having a second independent survey completed that proved there was no asbestos. Have been trying for months to get to the bottom of it but keep being passed from pillar to post by staff on calls, always being told I will get a call back that never happens. This has been going on for 6 months and still not resolved. Left big hole where sample was taken from for testing and will now have to pay extra to fix. Would never recommend using fairview windows.
In response to the below reply from Fairview Windows: firstly you have seen the full report done independently by ourselves as it was via email to your installation team. Secondly, it’s funny how this is the first time in six months via trust pilot that I have been told what our deposit has been used for and that I won’t be receiving a refund, previously I have been met with “we will look into this for you” remarks only.
Yesterday was also the first time in 6 months that I have received photos of where the sample was taken from and that was only provided to me because the installer himself came to my house a week ago to take the photo. This falls outside of industry standards as a photo should have been taken when the sample was taken originally.
I find it remarkable that you claim that you have communicated to your best, because if that is your best it is the worst form of communication I have ever experienced, particular when I received a call from a Fairview installer swearing down the phone to me via his mobile phone conveniently so not to record it, for leaving this very review.
Thank you for your response and finally resolving this matter, as mentioned previously I would never recommend using Fairview Windows.
28 May 2025
Unprompted review
Reply from Fairview Windows Ltd
We are very sorry to read your comments and understand your frustration. However, we would like to clarify the situation from our side.
Following the initial survey, two independent asbestos tests were carried out by a specialist company we have worked with and trusted for over 20 years. Both tests confirmed the presence of asbestos in your soffit area. For health and safety reasons, we could not proceed with the installation until this was addressed properly, in line with strict industry regulations designed to protect both our team and customers.
We are aware that you arranged your own test, which came back with different findings. We have not seen this report in full and would welcome the opportunity to speak directly with the company who carried it out. In our experience, ignoring asbestos or failing to detect it correctly can pose serious risks, and we are committed to doing things the right way — even when it causes delays or complications.
Regarding the deposit, this was used to cover the cost of the survey, product orders, and the asbestos testing — all of which have been carried out. In fact, we have absorbed additional costs in trying to find a solution and have done our best to communicate with you throughout. We appreciate this situation has taken longer than expected, but we’ve genuinely tried to resolve it through the proper channels, not avoid it.
It is disappointing to read your review here when we’ve acted responsibly and in line with regulations every step of the way. We remain open to discussing your test results further and are happy to speak directly with your asbestos surveyor to ensure clarity for all involved.
Thank you,
The Fairview Windows Team
Very professional
Very professional, easy to do business with and excellent workmanship
12 May 2025
Unprompted review
Reply from Fairview Windows Ltd
Thanks so much for your kind words!
We're really pleased to hear you found us professional, easy to deal with, and that you're happy with the workmanship. If you ever need anything else, we're just a call away.
– The Fairview Windows Team
Professional, good value excellent products
All the staff I dealt with were brilliant. The advice given was excellent when selecting products. The fitting team did a fantastic job leaving no mess. Good value. Would definitely use Fairview again.
28 April 2025
Unprompted review
Reply from Fairview Windows Ltd
Dear Peter,
Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that you found our products to be of excellent value and that our team provided helpful advice and a smooth installation experience.
It means a lot to us that you'd choose Fairview again—we truly appreciate your support and recommendation.
Best regards,
Chris O’Neil
Fairview Windows
Fantastic
I had a great experience start to finish with sales, surveyor and the installer who were all very professional. I’m really happy with my new front door, it has transformed my home in terms of aesthetics and warmth. Aftercare was also great and I’ve been provided with warranty documents. I wouldn’t use anyone else in the future!
2 May 2025
Unprompted review
Reply from Fairview Windows Ltd
Thank you so much for your kind words! We're delighted to hear you had such a positive experience from start to finish with our sales, survey, and installation teams. It's fantastic to know your new front door has made such a difference to your home — both in appearance and warmth. We're also glad the aftercare and warranty process met your expectations. We truly appreciate your trust in us and look forward to helping you again in the future!
— The Fairview Windows Team
Seamless experience - total peace of mind
(Drs G & M)
Can recommend Fairview windows without any reservations. There are companies out there that are disorganised, poor and in some cases bordering on criminal (experience talking) so it has helped us to read reviews to help guide us. Hope this one helps you.
Fairview have been brilliant from start to finish. Professional, courteous and extremely reliable from the ladies in the office (v easy to contact by phone) to the customers -facers: Steve Pilkington was really outstanding as our initial contact. Several visits and he really went the extra mile to try to make sure he understood our requirements, taking all our concerns very seriously. Nothing was too much trouble and he asked the team to source certain colours and made sure the smallest detail was perfect. The surveyor was great - so helpful. Neil and the lads who did the installation were outstanding. Lovely guys who did a great job, no mess, on time, polite and clear communication about time scales. The windows have increased warmth and decreased noise significantly and look great. 2nd time we have used this company and my Mum has too. Thank you Fairview.
24 February 2025
Unprompted review
Reply from Fairview Windows Ltd
Dear Drs G & M,
Thank you so much for your thoughtful and detailed review. We're absolutely delighted to hear that your experience with Fairview Windows was such a positive one – especially knowing this was your second time using us, and that your mum has too!
Your kind words about Steve, Neil, and the entire team – including our office staff – mean a great deal. We’re proud of the service we deliver, and it’s incredibly rewarding to know that you felt supported, listened to, and valued throughout the process.
It’s especially heartening to hear how the new windows have made a noticeable difference to the warmth and noise levels in your home. That’s exactly the kind of outcome we strive for.
Thank you again for taking the time to share your experience – and for your recommendation. It truly helps others in their decision-making, just as you mentioned.
Wishing you many warm and peaceful days ahead,
The Fairview Windows Team
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