Fairview Windows Ltd Reviews 

206
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional installation teams for their efficient, polite, and exceptionally tidy work when fitting new windows and doors. Many people happily highlight the outstanding quality of the finished products and the smooth overall process from start to finish. Some reviewers were not happy with communication issues and occasional project delays experienced along the way. A few consumers also mentioned having to regularly contact the office to chase up administrative details or follow-ups. Additionally, a small group noted minor problems such as misplaced components or administrative friction that required extra effort to resolve.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a professional and efficient experience from... See more

Staff

Customers consistently note positive experiences with staff, describing them as extremely helpful,... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent standards of windows and... See more

Product

Users describe positive interactions with product, expressing absolute delight with new doors and window... See more

User experience

People report positive experiences with user_experience, highlighting a seamless process from the first... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish the whole experience was seamless, Tony and Craig who fitted them worked non stop and always left everywhere clean and tidy. we cannot fault the service we received in anyway an... See more

Company replied

Rated 5 out of 5 stars

Great experience from beginning to end. All really lovely people from Martin who priced up for us to the surveyor and the fitters. We love our windows and new French doors. We haven't had all the wind... See more

Company replied

Rated 5 out of 5 stars

Had replacement windows and a front entrance door fitted in February 2025 and everything was carried out brilliantly. In February 2026 we decided to replace the rear entrance door, plus the windows... See more

Company replied

Rated 5 out of 5 stars

I had a rock door installed by this company 8 years ago which developed a small crack on one of the panels. I contacted Fairveiw to ask for advise and they replaced it within 2 weeks without any quibb... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Conservatory Specialist
  3. Door Supplier
  4. Glazier
  5. PVC Windows Supplier
  6. Window Installation Service

Written by the company

Trusted for Over 43 Years – Fairview Windows About Us: Welcome to Fairview Windows, a name synonymous with quality and reliability in the North West for over four decades. Since our establishment, we’ve been proud to transform homes with our superior windows, doors, conservatories, and extensions. At Fairview, we believe that home improvement is more than just a project; it’s about creating spaces where memories are made. Our commitment to exceptional craftsmanship and customer satisfaction has made us a trusted name in the region. Why Choose Fairview Windows? - Unmatched Experience: With 42 years of expertise, we’ve honed our skills to deliver results that stand the test of time. - Comprehensive Services: Whether it’s upgrading your windows, installing a secure, stylish door, or building a bespoke conservatory or extension, we’re equipped to handle projects of all sizes. - Customer-Centric Approach: Our friendly team works closely with you from start to finish, ensuring your vision becomes reality. - Quality Guaranteed: We use only the best materials and the latest techniques to ensure durability, energy efficiency, and a flawless finish. Join the thousands of satisfied customers who have trusted Fairview Windows to enhance their homes. Discover how our experience, dedication, and attention to detail make us the go-to choice for homeowners across the North West. Fairview Windows – Setting the standard in home improvement for over 43 years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

206 reviews

5-star
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2-star
1-star

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Replied to 100% of negative reviews

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4.8

All reviews

(206)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent after sales care.

We have had windows from Fairview for many years and would always go back to them based on their excellent after sales service. When we have had problems they are very quick to send an angineer out, no questions asked. The ladies in the office are lovely too. Not many double glazing companies will do this and for this reason I would highly recommend Fairview.

29 June 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you so much, Nicola, for your wonderful review and for continuing to choose Fairview Windows over the years! ⭐⭐⭐⭐⭐

We’re especially pleased to hear your kind words about our after-sales care. We’ve always believed that looking after our customers doesn’t stop once the installation is complete, so it means a great deal to know that you value the support our team provides.

We’ll also be sure to pass your lovely comments on to the ladies in the office and our service team — they’ll really appreciate them!

Thank you again for your continued loyalty and recommendation. We truly appreciate your support.

Best wishes,
The Fairview Windows Team 🏡

Rated 5 out of 5 stars

Great people who kept in contact…

Great people who kept in contact through a seamless process from measuring up to installation

1 July 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you so much, Nicola, for your lovely review! ⭐⭐⭐⭐⭐

We’re delighted to hear that you found the whole process seamless, from the initial measurements right through to the installation. Keeping our customers informed every step of the way is really important to us, so it’s great to know you felt well looked after.

Thank you for choosing Fairview Windows — we really appreciate your support!

Best wishes,
The Fairview Windows Team 🏡

Rated 5 out of 5 stars

Absolutely fantastic company great…

Absolutely fantastic company great product and great craftsmanship. Would recommend 100%

2 July 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you so much, Peter, for your fantastic review! ⭐⭐⭐⭐⭐

We’re delighted to hear that you’re so happy with the product and the quality of our craftsmanship. Your 100% recommendation means a great deal to the whole team at Fairview Windows.

Thank you for choosing us and for taking the time to share your experience — we really appreciate your support!

Best wishes,
The Fairview Windows Team 🏡

Rated 5 out of 5 stars

Everything was professional from first…

Everything was professional from first contact, installation and aftercare. I would highly recommended Fairview.

19 June 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you so much, Angela, for your wonderful 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear that you found everything professional from your very first contact through to the installation and aftercare. Providing excellent service at every stage of the journey is what we strive for, so your recommendation means a great deal to the whole team.

Thank you for choosing Fairview Windows. We hope you enjoy your new home improvements for many years to come! 😊

Rated 5 out of 5 stars

Easy to make an appointment- Steve was…

Easy to make an appointment- Steve was attentive and understand our needs.
All the staff were very helpful from the surveyor to the guys that pit used the installation
I have used fairview many times over the years and would highly recommend

10 June 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear that Steve took the time to understand your needs and that the whole team, from the surveyor through to our installation team, provided such a positive experience.

It means a great deal to us that you've chosen Fairview Windows time and time again over the years. Your continued trust and recommendation are truly appreciated by everyone here.

Thank you once again for your loyal support, and we look forward to helping you with any future home improvements! 😊

Rated 5 out of 5 stars

Replacement sliding doors

We decided to replace old French doors with more modern sliding doors. We’d used Fairview before and have always been impressed. Salesman called, great plan, agreed a price. Surveyor called double checked all measurements. Install date agreed. 3 guys arrived as they had to remove about 2 sq m of wall and make good too.
Absolutely flawless job. Plastering great. New doors fitted perfectly. Made a huge difference to the usability of our conservatory (built by Fairview in 2010).
Highly recommend Fairview to all. Thanks.

12 June 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you so much for your amazing 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear how pleased you are with your new sliding doors and that they've made such a big difference to the usability of your conservatory.

It's especially rewarding to know you've chosen Fairview Windows again after we originally built your conservatory back in 2010. Your continued trust and loyalty mean a great deal to us.

We're pleased everything went smoothly, from the initial consultation and survey through to the installation and plastering. We'll be sure to pass your kind comments on to the whole team.

Thank you for your recommendation and for choosing Fairview Windows once again. We hope you enjoy your new doors for many years to come! 😊

Rated 5 out of 5 stars

Very happy with the service extremely…

Very happy with the service extremely helpful the installation was straightforward no issues the people are really really friendly helpful and was a really good service can’t say a better word very happy xxx

18 June 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you for your wonderful review!

We're delighted to hear that you were so happy with the service you received from Fairview Windows. From your first contact with us through to installation, providing a friendly, helpful and stress-free experience is exactly what we aim for.

It's great to know the installation went smoothly and that our team made such a positive impression. Your kind words mean a lot to everyone involved.

Thank you for choosing Fairview Windows, and we hope you enjoy your new installation for many years to come.

The Fairview Windows Team 😊🏡✨

Rated 5 out of 5 stars

Excellent

Excellent service from our initial visit through to home survey and quotation. Installation was hassle free and left no mess. Most importantly, Fairview rectified a minor issue quickly and without quibble.

22 June 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you for your fantastic 5-star review.

We're delighted to hear that you were pleased with the service from your initial showroom visit right through to survey, quotation and installation. Our team always aims to provide a hassle-free experience and leave every home clean and tidy.

We're also pleased that we were able to resolve the minor issue quickly and without any fuss. Aftercare is just as important to us as the installation itself, and it's great to know this made a positive difference.

Thank you for choosing Fairview Windows. Your recommendation and support mean a great deal to us, and we hope you enjoy your new windows for many years to come.

The Fairview Windows Team📞 0800 328 8277🌐 www.fairviewwindows.co.uk

Rated 5 out of 5 stars

Amazing service and product from start…

Amazing service and product from start to finish. Utterly professional at all stages and would recommend highly

5 June 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you for your fantastic 5-star review!

We're delighted to hear that you were pleased with both the service and the product from start to finish. Providing a professional experience at every stage of the process is something we pride ourselves on, so it's wonderful to know this came across during your installation.

Thank you for choosing Fairview Windows and for taking the time to recommend us. We truly appreciate your support and look forward to helping you again in the future.

The Fairview Windows Team 🏡✨

Rated 5 out of 5 stars

Above and beyond 5 star service

We needed the windows installed before we had our house covered in K render which Fairview were able to accommodate, top marks to the team. Very good windows with triple glazing. Thankyou

11 May 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you so much for your fantastic 5-star review!

We're delighted that we were able to accommodate your installation schedule before the K-render work commenced. We understand how important it is to coordinate different stages of a project, so we're pleased the team could help make everything run smoothly.

It's also great to hear that you're happy with your new triple-glazed windows. We’re confident they'll provide excellent comfort, energy efficiency, and performance for many years to come.

Thank you again for choosing Fairview Windows and for taking the time to share your experience. We really appreciate your support.

Kind regards,

Chris O'Neil
Managing Director
Fairview Windows

Rated 5 out of 5 stars

Manny & Tom did a fantastic job…

Manny & Tom did a fantastic job installing our big patio door & also repaired our other back door & dormer,we were very pleased, very fair price, good customer service, will definitely use them again.

3 June 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Hi Lillian,

Thank you so much for your lovely review!

I think you may have accidentally left this review for the wrong Fairview, as we're Fairview Windows in Cheshire and unfortunately we don't have a Manny or a Tom on our team (although after reading your review, we're tempted to try and hire them!).

That said, it's wonderful to hear you received such great service, and we're really pleased your patio door, back door and dormer were all completed to a high standard.

Thank you again for taking the time to leave such a positive review. The Fairview you're looking for must have some great lads working for them!

Best wishes,

The Fairview Windows Team

Rated 5 out of 5 stars

Contacted Fairview to service the door…

Contacted Fairview to service the door which had started to jam. Imeediate reply and visit arranged immediately. Was carried out at arranged time and discussed as proceeded. Was informed door was within 10 year warranty so repair and adjustments werefree of charge
Persistant jam was repaired and full adjustment carried out

Very thorough job with it taking about an hour.
Very good service.

12 May 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you for your fantastic review and for taking the time to share your experience.

We're delighted to hear that our team responded quickly when your door began to jam and that we were able to arrange a visit promptly. At Fairview Windows, we understand how important it is to resolve issues quickly and efficiently, so it's great to know our service met your expectations.

It's also pleasing to hear that our engineer was able to identify that your door was still covered under our 10-year guarantee, allowing the repairs and adjustments to be completed free of charge. Taking the time to carry out a thorough repair and ensure everything is working correctly is all part of the service we aim to provide.

Thank you again for your kind comments. We truly appreciate your support and are always here if you need us in the future.

Warm regards,
The Fairview Windows Team
43 Years of Excellence
📞 0800 328 8277
🌐 Fairviewwindows.co.uk

Rated 5 out of 5 stars

Having used Fairview before I have…

Having used Fairview before I have always found them helpful. Having had to reorganise the fitting they managed to fit them in time.They arrived as scheduled and the two of them fitted 4 windows before lunch time. They were clean and tidied up after they had finished. The quality of their windows were excellent. Their aftercare is good. I would definitely use Fairview again and have no problem telling friends about them

24 April 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you for your wonderful review and for choosing Fairview Windows again.

We're delighted to hear that our team was able to accommodate the change to your fitting date and complete the installation smoothly. It's great to know the four windows were fitted efficiently, the work area was left clean and tidy, and that you're pleased with the quality of the windows.

Providing excellent customer service from start to finish, including our aftercare support, is something we take great pride in, so your comments mean a lot to us.

Thank you for recommending Fairview Windows to your friends and family. We truly appreciate your continued trust and look forward to helping you again in the future.

Warm regards,
The Fairview Windows Team
43 Years of Excellence
📞 0800 328 8277
🌐 Fairviewwindows.co.uk

Rated 5 out of 5 stars

Bedroom Bay Window from Fairview

Neil and Paul from Fairview came to fit our bedroom bay window and were absolutely brilliant! They fitted the window to a high standard and were very clean and tidy as they did so. We would highly recommend Fairview and would definitely use them again in the future!

1 May 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you so much for your lovely review!

We’re delighted to hear that Neil and Paul did such a great job fitting your new bedroom bay window. We take great pride in the quality of our installations, as well as making sure every home is left clean and tidy once the work is complete.

Your recommendation means a lot to all of us at Fairview Windows
, and we really appreciate you taking the time to share your experience.

We hope you enjoy your new bay window for many years to come, and we look forward to helping you again in the future.

From the team at Fairview Windows.

Rated 5 out of 5 stars

Fabulous service from Fairview Windows

Fabulous service from Fairview Windows. This is the second time I have used this company. I highly recommend Fairview Windows. Quality and workmanship 10/10

22 April 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Lovely review reply:

Thank you so much for your fabulous review. We’re delighted to hear you chose Fairview Windows again and that you’re happy with the quality and workmanship.

Your recommendation means a lot to us.

From all the team at Fairview Windows.

Rated 5 out of 5 stars

Very professional service

Very professional service. Good communication, excellent quality.

7 May 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you for your kind review. We’re really pleased to hear you found the service professional and were happy with the communication and quality throughout.

Thank you for choosing Fairview Windows
— from all the team at Fairview Windows.

Rated 5 out of 5 stars

I had new windows fitted on the 20th…

I had new windows fitted on the 20th April 2026 , from the helpful quote from Corey to the two guys who fitted the windows , straight through with no breaks , and cleaned up great . I am very pleased with them . I can recomend Fairview .

20 April 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you for your lovely review. We’re so pleased to hear you were happy from the initial quotation with Corey right through to the installation team.

It’s great to know the fitters worked hard, kept everything clean and tidy, and that you’re very pleased with your new windows.

Thank you for recommending Fairview Windows
— from all the team at Fairview Windows.

Rated 5 out of 5 stars

The quality is amazing

The quality of the door is amazing and the workmanship matched it. The fitter was polite and ran through everything with us. He is a credit to Fairview and I would definitely use Fairview again.

17 April 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you, Sue, for your lovely review and for choosing Fairview Windows. We’re delighted to hear you’re so pleased with the quality of your new door and the workmanship provided. It’s especially nice to know our fitter looked after you and took the time to explain everything — we’ll be sure to pass your kind comments on, as feedback like this means a lot to the team.

Thank you again for your recommendation and for putting your trust in Fairview.

From Team Fairview

Rated 5 out of 5 stars

Really helpful friendly staff

Really helpful friendly staff, they did a brilliant job and left everywhere clean and tidy, will definitely be using them again and would highly recommend. A very happy customer 😀

12 March 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you, Ann, for your lovely review and for recommending Fairview Windows. We’re so pleased to hear you found our team helpful and friendly, and that you were happy with the work carried out. It’s great to know the team left everything clean and tidy too — we always take pride in treating every home with care and respect.

We really appreciate your support and look forward to helping you again in the future.

From Team Fairview

Rated 3 out of 5 stars

Very good end project but very poor communication both before and during the project.

The actual installation was good and the finished was result is very good. However the communication from both the salesperson at the start and the person who was responsible for the communication during the installation was poor. We were sold the project as a one week project and it took 4 weeks in the end. It would possibly taken longer if we hadn't kept ringing up and asking what was happening next.

9 March 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you for your feedback. We truly appreciate you taking the time to share your experience, and we are delighted to hear that you are pleased with both the installation and the finished result.

We are, however, sorry to learn that you were disappointed with the communication before and during the project. This is certainly not the standard we strive to deliver, and your comments have been taken on board as we continually work to improve our customer experience.

To clarify the project timeline, our salesperson advised that the roof swap itself would take approximately one week. While this element was completed as outlined, additional stages were required to ensure the work met all necessary standards. These included plastering and a mandatory inspection by Building Control. Such inspections can only be arranged once the roof structure is in place, and final approval is required to certify compliance with current regulations. As you can appreciate, Building Control officers manage a large number of projects, so inspections are not always available immediately. For this reason, completing the work in full compliance and obtaining sign-off would always take longer than one week.

Regarding communication, we acknowledge your concerns and sincerely apologise for any frustration caused. That said, there were also periods where progress was delayed, including a gap of over four weeks while we awaited responses to emails concerning handle options and other queries, as you were unavailable at the time of survey. Nonetheless, we recognise that clear and proactive communication is our responsibility, and we will use your feedback to further improve our processes.

Thank you once again for your comments and for choosing Fairview Windows. We are pleased that you are happy with the final outcome and hope you enjoy your new installation for many years to come.

Kind regards,
Team Fairview Windows

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