The gym’s hygiene has gone downhill. Equipment is often left dirty and members rarely wipe it down, even with cleaning stations available. It’s unpleasant and feels like no one’s enforcing basic hyg... See more
Company replied

390-398 Yorktown Road, College Town, GU47 0PU Sandhurst, GB
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The gym’s hygiene has gone downhill. Equipment is often left dirty and members rarely wipe it down, even with cleaning stations available. It’s unpleasant and feels like no one’s enforcing basic hyg... See more
Company replied
This gym has all I need for my weight training programme. The staff are all very helpful and have given me a lot of help. Price is reasonable and open 24 hours.
Great, affordable little gym. Plenty of on site-parking and nice and clean showers/ changing rooms. The owners clearly care for the equipment, classes and even welcome you in to the gym. Become a regu... See more
Staff are absolutely amazing! All incredibly friendly and knowledgeable. I was anxious about joining the gym, but the team at Energie have been so welcoming and have really made the gym feel like a... See more
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
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Our promise to our members...
390-398 Yorktown Road, College Town, GU47 0PU, Sandhurst, United Kingdom
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Really frustrating service. I am still waiting for over a month for an invoice that the owner said would send me. It is also the second time that my booking classes privileges have been removed for absolutely no reason! Couldn't be more irritated with the following through of this gym.

Reply from Energie Fitness - Sandhurst
The staff were friendly and professional. Also, there was a range of equipment to use there.
Great, affordable little gym. Plenty of on site-parking and nice and clean showers/ changing rooms. The owners clearly care for the equipment, classes and even welcome you in to the gym. Become a regular and the staff will get to know you and encourage you along on your fitness journey. Also, this gym has never felt too over-subscribed as some other gyms in the area, meaning you get to use the equipment when you need it.
Staff are absolutely amazing! All incredibly friendly and knowledgeable. I was anxious about joining the gym, but the team at Energie have been so welcoming and have really made the gym feel like a home away from home.
Safe to say I'm hooked on the gym now, and I would absolutely recommend Energie Fitness to everyone looking to start the gym!
This gym will always help you get what you need. Very pleasant staff.
Definitely the best gym around - best space, equipment, classes and staff is always nice and helpful.
They really care about their members. Everyone should give it a go!!
The team at sandhurst have made me welcome. Created a great set of workouts with me and I now do the >50 circuits. One ask to be able to link my workouts with strava.
Very friendly, professional staff. Great atmosphere. Non judgemental hence the relaxed atmosphere. The equipment are great as well as the classes which I have observed but not participated as yet. The place is very clean.
Have been spinning for over 8 years. On Thursday with only 2 participants Mark (instructor) stepped up and took us for what I can only describe as the best class I have ever had. The music was out of this world as was the guidance from Mark. If I could give 10 stars I would.
My Experience at the Gym is great.Staff are Friendly will help you if needed.the Equipment are Excellent.
Great equipment, different spaces, very friendly staff, lots of classes. Nothing not to like! On one specific note, unlike other gyms, I can also listen to my music (like everyone else with their headphones!) without having to compete with 2000W of megabass of Maroon 5
I feel the gym is clean and tidy and the staff are very friendly
This is a nice gym with friendly helpful staff.
However, tbe piped music is AWFUL !!!
Please lets have more upbeat motivational sounds insread of the mundane stuff which appears to be non stop.
It is truly de- motivating.

Reply from Energie Fitness - Sandhurst
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