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Energie Fitness - Sandhurst Reviews 176

TrustScore 4 out of 5

4.2

390-398 Yorktown Road, College Town, GU47 0PU Sandhurst, GB


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See what reviewers are saying

Rated 1 out of 5 stars

The gym’s hygiene has gone downhill. Equipment is often left dirty and members rarely wipe it down, even with cleaning stations available. It’s unpleasant and feels like no one’s enforcing basic hyg... See more

Company replied

Rated 5 out of 5 stars

This gym has all I need for my weight training programme. The staff are all very helpful and have given me a lot of help. Price is reasonable and open 24 hours.

Rated 5 out of 5 stars

Great, affordable little gym. Plenty of on site-parking and nice and clean showers/ changing rooms. The owners clearly care for the equipment, classes and even welcome you in to the gym. Become a regu... See more

Rated 5 out of 5 stars

Staff are absolutely amazing! All incredibly friendly and knowledgeable. I was anxious about joining the gym, but the team at Energie have been so welcoming and have really made the gym feel like a... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 390-398 Yorktown Road, College Town, GU47 0PU, Sandhurst, United Kingdom

4.2

Great

TrustScore 4 out of 5

176 reviews

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Rated 1 out of 5 stars

Really frustrating service

Really frustrating service. I am still waiting for over a month for an invoice that the owner said would send me. It is also the second time that my booking classes privileges have been removed for absolutely no reason! Couldn't be more irritated with the following through of this gym.

11 June 2023
Unprompted review
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hi Alex,

I hope you're well.

We're very disappointed to hear you are unhappy with the level of service you have received in your énergie gym. We aim to provide a service and environment that drives our members to reach their goals, it seems we have fallen short on this occasion and for that we sincerely apologise. We hope to vastly improve in the near future and regain your trust as a valued member.

Thank you for taking the time to leave a review, we really appreciate it.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Best gym I've signed on to in a long time!

Great, affordable little gym. Plenty of on site-parking and nice and clean showers/ changing rooms. The owners clearly care for the equipment, classes and even welcome you in to the gym. Become a regular and the staff will get to know you and encourage you along on your fitness journey. Also, this gym has never felt too over-subscribed as some other gyms in the area, meaning you get to use the equipment when you need it.

13 January 2023
Rated 5 out of 5 stars

Staff are absolutely amazing

Staff are absolutely amazing! All incredibly friendly and knowledgeable. I was anxious about joining the gym, but the team at Energie have been so welcoming and have really made the gym feel like a home away from home.

Safe to say I'm hooked on the gym now, and I would absolutely recommend Energie Fitness to everyone looking to start the gym!

24 March 2023
Rated 5 out of 5 stars

Best Gym around!

Definitely the best gym around - best space, equipment, classes and staff is always nice and helpful.
They really care about their members. Everyone should give it a go!!

9 February 2023
Unprompted review
Rated 5 out of 5 stars

Great team

The team at sandhurst have made me welcome. Created a great set of workouts with me and I now do the >50 circuits. One ask to be able to link my workouts with strava.

3 February 2023
Rated 5 out of 5 stars

Very friendly

Very friendly, professional staff. Great atmosphere. Non judgemental hence the relaxed atmosphere. The equipment are great as well as the classes which I have observed but not participated as yet. The place is very clean.

19 January 2023
Rated 5 out of 5 stars

The most fantastic spinning class

Have been spinning for over 8 years. On Thursday with only 2 participants Mark (instructor) stepped up and took us for what I can only describe as the best class I have ever had. The music was out of this world as was the guidance from Mark. If I could give 10 stars I would.

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Sound on every level

Great equipment, different spaces, very friendly staff, lots of classes. Nothing not to like! On one specific note, unlike other gyms, I can also listen to my music (like everyone else with their headphones!) without having to compete with 2000W of megabass of Maroon 5

25 November 2022
Rated 3 out of 5 stars

This a nice gym with friendly…

This is a nice gym with friendly helpful staff.
However, tbe piped music is AWFUL !!!
Please lets have more upbeat motivational sounds insread of the mundane stuff which appears to be non stop.
It is truly de- motivating.

3 September 2022
Unprompted review
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hey David,

I hope you're well.

We're glad to hear that there are some areas of the gym you really like, however, we certainly understand there are some things we can improve on to make your experience even better. We want to deliver the perfect fitness experience to all our members and we will certainly try to achieve this in the near future using the feedback above.

Thanks for taking the time to leave a review, it is always appreciated.

Have a great day,
énergie Fitnes Central Team

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