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Energie Fitness - Sandhurst Reviews 176

TrustScore 4 out of 5

4.2

390-398 Yorktown Road, College Town, GU47 0PU Sandhurst, GB


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See what reviewers are saying

Rated 1 out of 5 stars

The gym’s hygiene has gone downhill. Equipment is often left dirty and members rarely wipe it down, even with cleaning stations available. It’s unpleasant and feels like no one’s enforcing basic hyg... See more

Company replied

Rated 5 out of 5 stars

This gym has all I need for my weight training programme. The staff are all very helpful and have given me a lot of help. Price is reasonable and open 24 hours.

Rated 5 out of 5 stars

Great, affordable little gym. Plenty of on site-parking and nice and clean showers/ changing rooms. The owners clearly care for the equipment, classes and even welcome you in to the gym. Become a regu... See more

Rated 5 out of 5 stars

Staff are absolutely amazing! All incredibly friendly and knowledgeable. I was anxious about joining the gym, but the team at Energie have been so welcoming and have really made the gym feel like a... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 390-398 Yorktown Road, College Town, GU47 0PU, Sandhurst, United Kingdom

4.2

Great

TrustScore 4 out of 5

176 reviews

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Rated 5 out of 5 stars

Review of Energie Fitness - Sandhurst

I joined the beginning of September and am really happy with the facilities and classes available. I have been able to book with ease most classes I wanted to attend.
The instructors are all very helpful and approachable.
I do use the gym equipment and have been able to get on all equipment without having to wait.
Good mixture of age groups and abilities.

24 September 2021
Rated 4 out of 5 stars

Good facilities

clean plenty of space, good facilities some advice needed for equipment use sometimes.

24 September 2021
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Reply from Energie Fitness - Sandhurst

Hey Denise,

Thanks for taking the time to leave a review!

We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

I am so glad I joined énergie fitness

I am so glad I joined énergie fitness. Staff are very friendly, a very good selection of upto date equipment and still adding. The whole place is kept spotless and sanitised. I am a wow member and this entitles me to a few extras for example I can book a group meet 9 days in advance, I can save my routines on some equipment, if I want to do a marathon on the treadmill I can even watch Netflix lol.
But on a serious note this is an excellent gym and wouldn’t hesitate to recommend to others.

24 September 2021
Rated 4 out of 5 stars

I think overall the gym is great

I think overall the gym is great, staff friendly, good atmosphere, two things I feel would benefit is longer trading hours as I'm rarely able train after work. Also sit up bench and incline bench.

24 September 2021
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Reply from Energie Fitness - Sandhurst

Hi Andrew,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Bottle filling tap.

Unhappy about seeing members drinking directly from the bottle filling tap near the office.

17 September 2021
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Reply from Energie Fitness - Sandhurst

Hi Derek,

Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

A fantastic fitness centre

A fantastic fitness centre, all the staff are super friendly, helpful and encouraging without pressure. Small and personal environment, not like a huge bustling leisure centre, always space, never too many people.

3 September 2021
Rated 5 out of 5 stars

Joined the gym at Sandhurst about 2…

Joined the gym at Sandhurst about 2 weeks ago and being a new gym all the equipment and facilities were as you would expect in first class condition.
Having been a member at my former health club for 25 years or more it seemed a shame to change but when my monthly subscription was raised considerably to £59 per month I couldn't qualify such a steep rise as I only used the gym.
Having looked around at the 3 gyms in Sandhurst I decided on the Energie fitness gym and have to say I'm very pleased I did.
The fee is less than half of what I would have been paying, the equipment being Precor is the same as I am used to, the gym is a lot larger so there is more distancing between equipment, which is a plus in these covid times and a week or so after I joined I was given a curtesy phone call at home to see how my first week had gone, if I had any problems or questions. That I found to be quit a nice touch so all in all at the moment what's not to be liked. Think at the moment I've made the right choice

22 August 2021
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Reply from Energie Fitness - Sandhurst

Hi Mr Hutt,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Well equipped gym

Well equipped gym, at a reasonable price, with easy parking.

20 August 2021
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Reply from Energie Fitness - Sandhurst

Hi there,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Fab gym

Fab gym, clean, staff friendly while being professional and helpful.

20 August 2021
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Reply from Energie Fitness - Sandhurst

Hi Lucy,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great

Not long joined up. I've found the staff helpful and courteous. Great facility with all I need for the moment. Hoping to try out some weights soon. Showers and toilets are always clean. Plenty of cleaning stations and awareness of covid. This gym is just the right size and not overwhelmed me!

20 August 2021
Rated 5 out of 5 stars

Have only been going for a couple of…ticks all my boxes

Have only been going for a couple of months but fine the place and the equipment clean and in good order! Unlike some gyms I have been to there is always a member of staff around to help if you need them!

13 August 2021
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Reply from Energie Fitness - Sandhurst

Hi Christopher,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

We joined the club 2 weeks ago and we…

We joined the club 2 weeks ago and we have all attended classes and started work out. The warm welcome from Michael and his team has been fantastic. At anytime time one of the trainers would be on hand to help. The feel of the club is modern, warm and welcoming. The club at Sandhurst has a family feel and as a family we are so happy to be part of this.

Philip Stockwell

30 July 2021
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Reply from Energie Fitness - Sandhurst

Hi Philip,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Fantastic Gym

Fantastic Gym, Amazing Staff, Great Equipment, Supercharged Classes.
I highly recommend this gym.
Sid.

18 July 2021
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Reply from Energie Fitness - Sandhurst

Hi Sid,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Really good gym pricey starting fee…

Really good gym pricey starting fee however good equipment

16 July 2021
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Reply from Energie Fitness - Sandhurst

Hey Tim,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

Rated 1 out of 5 stars

Only care for a few members

No enough classes.
Impossible to get a booking for cycling, but always same people there.
Lack of management.

16 July 2021
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Reply from Energie Fitness - Sandhurst

Hey Alice

I hope your well. I am sorry to hear you have found the class booking process rather frustrating, our spin classes can be very popular and in-demand at times. One possible reason that you may be finding it very hard to book onto a class is because "WOW" members do receive priority when booking classes. Nevertheless, thank you very much for leaving your thoughts as they very much help us to improve.

Best Wishes
Dan

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