Really easy process, Donna Hames managed our case and was very prompt with any queries we had. Everything ran really smoothly, to be honest, so smooth to the point it felt (as someone doing their fi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We used Enact Conveyancing for our recent mortgage application and they did a good job overall. While there were a few areas that could have been slightly better, the team kept things moving. I partic... See more
Company replied
Santander made switching my mortgage so easy! Their on-line tracking service is excellent - keeps you up to date at every step. Staff are really receptive and genuinely want to help. General comm... See more
Company replied
Excellent service! The portal was easiliy accessible and straight forward. Everything really clear and easy to understand, with clear instructions of what was required. The time it took to get to comp... See more
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Company details
About Enact Conveyancing
Written by the company
- 20+ years of conveyancing experience
- Available 8am until 8pm – we work around your lifestyle
- Get real-time updates online to track your sale/purchase
- Join over 2 million people who have completed their transactions with Enact
- Receive a fast, reliable and stress-free conveyancing service
Established in 2000, Enact Conveyancing has been at the forefront of the conveyancing market, working with over 2 million customers since launch. Our focus is on delivering high-quality, efficient, and innovative property and conveyancing services.
Our experienced conveyancers are passionate about the work they do and pride themselves on providing you with an outstanding, personalised service from start to finish.
Moving house can be a stressful and complex process, that is why our conveyancing team is on hand from 8:00 am to 8:00 pm Monday to Friday to help you every step of the way.
We also provide you with access to our market-leading online case tracker, allowing you to view vital information, complete paperwork, and contact your dedicated case handler through secure messaging at a time convenient to you.
Visit our website to find out how we can help you, or to get an instant conveyancing quote. Visit our website Contact us
Contact info
United Kingdom
- 0344 244 2000
- contact.us@enact.co.uk
- www.enact.co.uk
4.6
Excellent
14K reviews
Asks customers to review
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Here's a polished review you could use:
Here's a polished review you could use:
I had a great experience with their team during my remortgage. They provided a smooth, hassle-free service from start to finish, making everything straightforward
29 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning customer, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Excellent service
Excellent service. Made remortgaging super quick and easy. Totally recommend.
6 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Sarah Warden, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Reply from Enact Conveyancing
Good Morning Sally Marston, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
I’d use them again.
I’d use them again.
Our mortgage was handled smoothly and we would use them again.
29 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Marko, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Thanks for your help Donna!
6 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Sundeep Sindhu, thank you for your excellent feedback, I'll also pass your comments onto Donna. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Excellent service and communication
Excellent service and communication. Very easy to contact. They were very quick and efficient. I can certainly recommend them.
25 February 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Maggie Desouche, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Extremely poor communication led to extra costs
Extremely poor communication. Lots of chasing, lots of errors and delays. They ended up delaying the completion date (without telling me) because they were “too busy” to process the information received despite it being well within the required timelines. This ended up costing me as I went onto the standard rate of my old mortgage which is very penal.
Still waiting for the complaints department to get in touch…. Despite two chasers already!!
Avoid if you can.
6 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon Mike, I am extremely sorry to read that you are not happy with the service that you are receiving. I have located your file and escalated this to a senior manager to be reviewed as soon as possible. Kind Regards, Abbie
I had an excellent experience working…
I had an excellent experience working with Enact. Throughout the process, they were professional, knowledgeable, and highly responsive. They took the time to explain everything clearly, kept me informed at every stage, and handled my case with great attention to detail.All responds to my enquiries are very fast and clear.
4 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Snobin Mathew, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
AVOID AT ALL COST
AVOID AT ALL COST!
The mortgage I selected came with ‘free legals’ Halifax appointed Enact.
This is essentially a faceless machine - anything that isn’t on their checklist will result in huge delays.
Communication is shocking: the app/live chat no one responds. Phone…I’ve never managed to get through as I don’t have hours to wait on hold.
When interacting with my solicitor, at one point they forgot their role in the transaction; instructing my solicitor to release funds from the lender they were acting for!
Over a month past requested completion date…still no confirmation of when completion will be.
I’ve incurred over £600 in additional cost + interest due to this.
Beware before getting caught in the Enact circus!
4 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Ralph Keeble, I am extremely sorry to read that you are not happy with the service that you are receiving. I have located your file and escalated this to a senior manager to be reviewed as soon as possible. Kind Regards, Abbie
I’m fully satisfied with the service…
I’m fully satisfied with the service provided at every step. Send me the documentation quickly and helped me if I get stuck. Very polite and efficient Team
3 July 2026
Reply from Enact Conveyancing
Good Morning Fiaz Hussain, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Enact made my experience stress free
Enact made my experience stress free, they handled all my queries efficiently. I felt like they listened to all my worries and reassured me everytime I called. Thank you for a lovely stress free transition. I would highly recommend this firm.
30 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Jaimini, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Some issues with delays and communication but was resolved quickly
A good start to the process with communication being fairly good. Once it was confirmed we were ready to set a date to complete the remortgage the case handler never got back to me for two weeks despite me chasing daily. When my concern was passed to the right person the case handler changed on the app and the mortgage was set for completion. Everything went smoothly from there on in.
3 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Andrew Nelson, I am extremely sorry to read that you are not happy with the service that you are receiving. I have located your file and escalated this to a senior manager to be reviewed as soon as possible. Kind Regards, Abbie
The app was easy to use and live chat…
The app was easy to use and live chat was always answered promptly and professionally
21 May 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning pheashgooglemail.com, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
They pulled off the impossible!
I've just completed a buy to let remortgage and this had to happen very quickly to save me a huge penalty. They had two days to do this and despite both them and the mortgage company saying it would be impossible, they managed it!
I was receiving hourly update calls and everyone at Enact seemed to empathise with my urgency.
I'm delighted to report that Joshua completed the impossible and managed to get my mortgage sorted in about a day and a half!
Thank you Enact!
3 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Mel Mehmet, thank you for your excellent feedback, I'll also pass your comments onto Callum. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Good communication and update of…
Good communication and update of progress,also solutions .
Thank you for your support
3 July 2026
Reply from Enact Conveyancing
Good Morning Mr J Gallagher, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
A great conveyancing experience
Its not everytime that you can say that you've have a great conveyancing experience. However, in this case (with Enanct) it is apt. Right from start to finish the case was handled really well: every question answered promptly, every step executed transparently and every call handled professionally. I would definitely have no hesitation in using them again and also recommending to friends and family. Thanks Callum and team!
30 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Sam, thank you for your excellent feedback, I'll also pass your comments onto Callum. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Very good service
Very good service, the people are efficient and very responsive. The portal platform is very good also and notncomplicated, whuxh helped me in keeping my documents today her and knowing where everything is.
2 July 2026
Reply from Enact Conveyancing
Good Afternoon Jay, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Trust Worthy and professional
I am pleased with the level of professional conduct in the just concluded remortgage Hence 5 stars to Enact. From start to finish Enact of the whole process, Enact was on point, I got informed on and along the whole process, they were patience to listen and have a conversation, give professional unbiased advice, and complete the process as they said they would, No stories, no fluffing about. For this, they earn my trust. Well done Enact, and thank you to all Enact staff for your great service - Keep up the good work.
1 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon Chukwuka Marcellinus, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Easy to deal with
Easy to deal with, got the job done with no hassle or issues. Very happy
1 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Jack Lawley, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Very smooth process
Very smooth process, kept up to date at every stage. Was able to call and use chat service to get answers quickly. Highly recommended
1 July 2026
Reply from Enact Conveyancing
Good Morning customer, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
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