Eflorist Reviews 

Really happy with next day delivery. However by 3rd day more than half the flowers were dead .

Delivered on time and in good condition

Beautiful flowers and right on time postage. Will definitely use again 💐

I ordered the Large graduation bouquet, expecting it to be a premium arrangement. Unfortunately, I was very disappointed.
Firstly, if this is what you call a Large bouquet, I can only imagine how small the Medium or Small versions must be. The bouquet looked much smaller than expected and certainly didn't justify the price.
Secondly, it arrived with the wrapping paper badly creased and crumpled, which immediately made it look cheap and poorly presented. For a graduation gift, presentation is just as important as the flowers themselves.
Finally, the flowers hardly changed or opened up by the following day, so the bouquet never achieved the full, fresh appearance I was expecting.
Overall, this was a very disappointing experience. For considerably less money, I could have bought a much larger and better-quality bouquet from Marks & Spencer or even Sainsbury's. The only reason I ordered from eFlorist was because I didn't have time to visit a store before the graduation.
Sadly, I don't feel the bouquet offered good value for money, and based on this experience, I would not choose eFlorist again.

Flowers never arrived no phone to contact company no help what so ever won’t use again

I still haven't heard back about my complaint and requesting a refund for delivery

For reference, I contacted customer service repeatedly because this issue is not resolved. I paid for delivery pass going forward which has never show up on my account and been usable.

I had no resolution from complaints - the chat and the email contact

And - so that you know - I did log in as requested, all corrected, with both email addresses, as asked (after a huge delay)

No delivery pass again

I would rather you finally resolve this for me please - at least refunding the delivery charge (once again, for clarity, I paid for delivery pass in spring, and used all relevant contact method to sort with no resolution - this took up loads of time and I should have given up, really

EFlorist has essentially charged me for services in breach of what was promised, and customer team have been very slow and unsatisfied with the the result. I've wasted too much time on what should have been a simple resolution. Not satisfied At All

If you want to discuss am on 07951693698

Sadly I lost a good friend so I wanted to send flowers to family . This was Friday early evening . Look through internet and found eflorist it stated all flowers delivered through local florist etc , and next day delivery brilliant . Found lovely flower arrangements Lillie’s and roses done in what looked like hand tied bouquet . 47 pound plus 6.99 delivery . The area had lots of florist so thought good . So I order expecting flowers to arrive next day by 9-9 . So I placed order in good faith knowing there was local florist nearby . After paying all was good . I kept looking next day to see if flowers were delivered etc . Upon looking at tracking it said being delivered by evri so not local florist etc! . Absolutely furious as it did not state in description about being delivered that way . Kept checking and enquired with evri but they said at 9 pm on sat flowers were still with sender . Flowers got delivered next day in a box , I thought I was ordering a hand tied arrangement from local florist etc. sent an email stating my upset especially with sympathy flowers . Email came back to say apparently the flowers I ordered were courier delivery , went back stating that there was no information to suggest that and as there were florist near that they were delivering . They also stated that it was courier fault as they had had them since Friday , a lie they were still with sender sat night . I have no idea what my flowers would of looked like being in a flat box without water and no way was I going to ask my friends family . After many emails they were still adamant it states my type of arrangement was delivered by courier although nothing stated this along with picture of arrangement . There is no phone number to contact them on . I ordered these Friday evening when local florists were shut and was just glad I could get flowers delivered asap . I will never ever chose these again and will make sure family and friend know of this company . So please be wary that flowers go through courier and not local florist etc

I paid for same day delivery.
The flowers were not delivered until noon the NEXT day and did not arrive in very good condition.
I can’t afford to waste £37.99 !!
Could not recommend unfortunately.
I’d rather have had the service I paid for and wasn’t writing this!

Flowers I sent my sister were gorgeous … and delivered on time… thank you.

I bought 100 roses advertised at £57 and they charged me £86 I email customer service and have received feedback telling me that they were priced correctly even after I clearly sent the screenshots of the product and my invoice, Refusijg to acknowledge the error and refund the difference - they are a SCAM do not buy from the company go to a local florist and support the small business, at least they are honest and you get what you pay for.

I ordered flowers from a picture online. I am in the US, flowers delivered in UK. Delivery was fine, but the flowers were sent in a box. Not what we are used to in US. Then the actual arrangement was a bedraggled, skinny version of the online picture. Absolutely awful for the amount I paid. Absolutely NOT what was pictured. I feel ripped off. I will steer clear of this company in the future.

Great company. Quick delivery, pretty flowers and some chocolates too. Very pleased thank you 🙏

It was delivered on time and the flowers were good quality

Have previously ordered with no problems.
Last two occasions flowers have not been as nice. Delivery has been poor, one time delivered to wrong address and the recipient had to go find them and last week they got delivered after 9pm at night which is just crazy. Disappointed not sure what has changed with the processes but something has and it's not working

Very happy with the flowers that I order for my relatives they are always well received and from what I hear they are exactly as I ordered and seem to be long lasting. The free chocolates are also a nice touch.

The flowers arrived on my sisters birthday as required, they had not opened and when I visited her the following day she was singing the praises of the bouquet which was just beginning to open. They looked lovely.

Great communication, easy to order, beautiful flowers & delivered on time. Thank you

Paid extra for extra large bouquet as a surprise for a friend that had been seriously ill.
Flowers were left behind the bins
Carrier did not knock. Recipient was in, as was her husband and family. No calling card left.
I rang the next day to see if they had got the flowers, they hadn’t.
Outside temps were mid 30s and flowers were dead when they found them.
Not good enough. I understand leaving them outside but no card left ?? How were they to know ???? Shockingly bad.

Ordered while abroad. Delivery date and quality were important. Fulfilled delivery date and recipient was very happy with the flowers. Thank you