Eflorist Reviews 

292,848
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 6,060 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the beauty and freshness of the flowers received, often noting they arrive in bud and blossom beautifully. Reviewers frequently commend the efficient and timely delivery service, with some highlighting good communication about the order status. The ordering process is often described as easy and straightforward on the website. However, some customers also noted significant issues with the quality and appearance of the flowers, reporting them as wilted, sad, or not matching website images upon arrival. A number of people experienced problems with delivery, including late arrivals, non-delivery, or packages being left in unsuitable conditions. Additionally, some reviewers mentioned missing items like chocolates, vases, or gift cards from their orders.

What people talk about most

Product

Clients share ambiguous opinions on product quality and presentation. Many customers were disappointed,... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising timely and efficient... See more

Order

Reviewers highlight ambiguous aspects of order, with many finding the ordering process easy to navigate and... See more

Quality

Customers had ambiguous experiences with quality, with many expressing disappointment regarding the quality... See more

Service

Users describe ambiguous interactions with service, with many praising the professional, quick, and excellent... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The flowers were fresh and waiting to fully open, but when they did the spray (this was not a bouquet as advertised) looked nothing like the picture on the website, and within 2½ days some stems wer... See more

Rated 3 out of 5 stars

Delivery was good and on time but as I have said previously in another review and sent a picture. The roses petals all fell off except for one after 3days. They were delivered on Thursday for my sis... See more

Rated 3 out of 5 stars

Items were missing when I let you know about it I was given a 5 pound credit voucher what use is that to be fair I won’t be buying flowers anytime soon

Rated 4 out of 5 stars

Flowers were absolutely beautiful but in all honesty the size of the bunch of flowers were disappointing. They don’t look like the picture advertised.


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

We delivered our first bouquet of flowers in 1947 and haven't slowed down since. Each bouquet from Eflorist is carefully designed with the lucky recipient in mind. With same day or next day delivery available on our beautiful collection of flowers, whatever the reason we offer a convenient solution to sending that special gift. Eflorist is committed to supporting our growers, dedicating resources to the farming communities across the world and choosing British growers where possible. We have an extensive range of courier flowers, which are carefully packaged and sent via tracked delivery. We're proud to support our local high streets, working closely with over 1,500 florist members who craft and hand-deliver our bouquets each day

Eflorist

Written by the company

Seven Day Freshness Guarantee!
By using only the finest and freshest stems for our flower deliveries, we can guarantee a minimum of seven days of freshness, meaning you can be sure your flowers will be enjoyed for as long as possible and remembered for even longer.
Same Day Flower Delivery!
When you order flowers online for same day flower delivery, your order is sent through our network of extremely talented professional local florists, handled with the utmost care and attention, hand-prepared and hand-delivered to the recipient.
Supporting Local Florists!
We aim to make it easier than ever to make your friends, family, colleagues and loved ones happy, noticed and remembered. Your order supports our network of expert, highly talented local florists across the UK & Ireland.

Same Day Delivery from Local Florists

Order Flowers Online Before 3pm for Same Day Flower Delivery

Order your flowers online before 3pm Monday to Saturday for a same day flower delivery by one of our expert local florists. All our flowers are delivered with their freshness guaranteed for a minimum of seven days!

Contact info

3.1

Average

TrustScore 3 out of 5

293K reviews

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3.1

All reviews

(292,848)

5,968 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered flowers and gift to my…

I ordered flowers and gift to my (ex)wife for her birthday actually visiting our daughter in Crook, UK. We both live in Hungary right now and our daughter lives in UK. And so, I was following the package and let them always know where does it stand. I appreciate the contact and the messages I got from your Company and also the email documenting that the package was left in the shades at their home. THANK YOU SO MUCH! Everything was done as planned and scheduled.

31 July 2026
Rated 5 out of 5 stars

Flowers

Beautiful flowers always.deluvered on time that's stated.great value for money.all round great service provided.thankyou.

26 July 2026
Rated 3 out of 5 stars

A little disappointed

Although the flowers weren’t for me I saw them after 2 days and they didn’t look anything like in the photo, so a little disappointed. They also didn’t say who the sender was !

26 July 2026
Rated 4 out of 5 stars

It was easy to make the order and the…

It was easy to make the order and the recipient was very pleased with the flowers.
As I didn’t know how to put a message on the card, the recipient was unaware as to who had sent them.
The delivery company left them on doorstep and sent me photographic evidence but there wasn’t any evidence to who had sent them.
After a few days I contacted them as I didn’t know if they may have been stolen or if they had received them.
I think that there should be some kind of identification as to who the sender is.

26 July 2026
Rated 1 out of 5 stars

I wasn’t happy

I wasn’t happy, the card & chocolates wasn’t with the flowers and tbh not good enough. I was refunded for the card which wasn’t what I wanted.

26 July 2026
Rated 5 out of 5 stars

Great communication

The item was delivered on the date I'd requested and I was kept well informed by the courier via email - so overall was a good experience given that I wanted the flowers delivered on a specific date! Mum was also very happy with the flowers, which were lovely

26 July 2026
Rated 4 out of 5 stars

As I have already filled in one of…

As I have already filled in one of these, it makes me wonder if anyone reads them! As I said before, the flowers were perfect but there was supposed to be a free box of Lindt chocolates with the flowers. These have never appeared

26 July 2026

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