Eden Tyres & Servicing  Reviews 

10,383
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 326 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent service and professional staff. Customers frequently highlight the politeness, helpfulness, and efficiency of the team, making interactions pleasant and building trust. The booking process is often described as easy and convenient, with many appreciating the ability to book online and the quick turnaround times. Reviewers also find the pricing to be very reasonable and competitive compared to other garages, offering great value for the service provided. However, some people were dissatisfied with communication issues, specifically regarding being informed when their vehicle was ready for collection. A few other people also felt that there were issues with staff helpfulness and professionalism, leading to uncomfortable experiences.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the quick, friendly, and professional... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, politeness, and... See more

Price

Reviewers mention positive feedback about price, often describing costs as reasonable, competitive, and... See more

Booking process

People report positive experiences with the booking process, consistently finding it easy and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Turned up 10 minutes late for my appointment to have new battery fitted, no problem. Guys on reception took my car keys and straight away drove the car into the work bay. 10-15 minutes later, car is w... See more

Company replied

Rated 5 out of 5 stars

It's always great when the repair bill is less than expected. In this case a tyre repair, not a new tyre at Eden's of Ashby. As always great service delivered with polite professionalism and, again,... See more

Company replied

Rated 5 out of 5 stars

I have a Mini with run-flat tyres, and after dealing with several punctures over the past few months بسبب potholes, I decided to seek some advice. A member of staff suggested switching to standard t... See more

Company replied

Rated 5 out of 5 stars

I popped into the tyre shop today without a booking because I was struggling to remove a szied tyre valve. Luca and Giuseppe were incredibly helpful and friendly from the moment I arrived. Even thoug... See more

Company replied


Company details

  1. Tire Shop
  2. Auto Repair Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Eden Tyres & Servicing is a family run business established over 40 years ago. We now have 28 garages across the Midlands which provide Tyres, Wheel Alignment, Car Servicing, MOT testing, Air-conditioning, Car Brakes & repairs. Visit our garages in Derby, Ashby de la Zouch, Burton, Chesterfield, Coalville, Gainsborough, Giltbrook, Hinckley, Kettering, Leicester, Lichfield, Market Harborough, Melton Mowbray, Newark, Nottingham, Oakham, Ripley, Rugby, Somercotes & Sutton in Ashfield. Call in branch or Book online at www.edentyres.com.

Eden Tyres & Servicing

Written by the company

Excellent Customer Service
As a family run business, providing our customers with excellent service is a very high priority for us. We want our customers to use our services time and time again and aim exceed their expectations on every visit.
Great Prices
We believe in providing open and honest prices for our customers. The price we quote is the price you pay.
1000's of Tyres at low prices
We constantly compare our tyre prices to ensure we're offering you the very best deal.
Highest Quality
We never scrimp on quality when it comes to your vehicle and only use high quality equipment, parts and products. Partnering with well know, trusted brands such as Castrol Oil, Apec Braking and Hunter Wheel Alignment ensures professional service every time.
Book online
We're one of the only garages to offer SAME DAY online bookings for Tyres, MOT's, Air-Con Regas, Servicing & Wheel Alignment so if you're in a hurry it couldn't be easier to make an appointment. Choosing a location and time to suit you, you only pay when you're at the branch and we've completed the work on your vehicle. Visit www.edentyres.com to find out more.
Castrol Service Plus
We are now part of the exclusive Castrol Service Plus network ensuring our technicians deliver the highest quality vehicle servicing available & maintaining your dealership warranty.

Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(10,383)

319 reviews in the last 12 months

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Rated 5 out of 5 stars

Booked car in for mot got a message…

Booked car in for mot got a message when it was complete and ready to collect. Rang up
To ask them to do extra work on my car again few hours later messaged received car is ready to collect. Greeted by helpful happy very busy staff paid my bill and off i went. Cracking service as always keep up the excellent work

26 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Kevin, thanks for the brilliant feedback! We’re so pleased everything was ready quickly and that our team could help with the extra work. We’ll make sure to pass your kind words on – they’ll be very happy to hear them!

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Excellent

Excellent - fast efficient and friendly service for my car. Took it for wheel balancing, they explained report and was able to rectify there and then, all within 30mins. I have a range rover and wouldnt have seen the car for 2 weeks if i would have gone to land rover, even tho i have warranty on it!!!!

23 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi there, thank you for sharing your experience! 🌟 We’re so pleased we could sort your wheel balancing promptly and save you time compared to a dealership visit. Your Range Rover will be in great hands whenever you return!

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Our daughter Rebecca visited week 14 …

Our daughter Rebecca visited week 14 march and had her Peugeot 208 fitted with new brakes and pads, and a couple bits and bobs she said she couldnt fault them.
Today i rang and spoke with a lovely helpful lady (lucy). Needed to get our tyre pressures checked
Again they were superb would def recommend 10/10
Andy W

26 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Andrew, thanks so much for the glowing review! We’re thrilled Rebecca’s Peugeot 208 service went smoothly and that Lucy could assist you with the tyre pressures. We really appreciate your recommendation – 10/10 means the world to us!

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Professional

Professional, polite, efficient.
Other garages should go to ETS for lessons on how to run a business.
Great service. Thanks.

26 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Chris, we really appreciate your feedback! 😊 It’s fantastic to hear you found our service professional and efficient. We’ll keep striving to set the standard for what a garage experience should be!

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Very good service and resolved my tyre…

Very good service and resolved my tyre problem quickly very helpful good customer service

25 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Patricia,

Thank you for your lovely review! We're really pleased we could resolve your tyre issue quickly and that you found the team helpful.

We really appreciate your kind words and hope to see you again in the future 😊



Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

tyres

Easy to book, friendly staff and quick service and good price on tyres

25 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Kyan,

Thank you for your review! We're glad you found the booking process easy and that the team provided a quick and friendly service at a great price.

We really appreciate your feedback and hope to see you again soon 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Tyre and pressure monitor problems

Ive been using Eden tyres for years for all my car and van troubles, yet again they quickly sourced the problems and dealt with them fast and efficiently. And great value service. Keep up good work.

25 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Dominic,

Thank you for your continued loyalty - it really does mean a lot to us! We're so pleased we could once again get everything sorted quickly and efficiently for you.

We appreciate your kind words and look forward to helping you again in the future 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Very good and helpful as always

Always sort me out very helpful and reasonable prices

25 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Ethan,

Thank you for your review! We're really pleased to hear the team are always able to help and provide a good service at a reasonable price.

We appreciate your support and look forward to seeing you again 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

First time visit to ETS

First time visit to ETS with my motorhome for an MOT. Conducted with no fuss on time. Very polite and professional counter staff, even remembered my first name. Will be returning in future.

24 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi David,

Thank you for choosing us for your first visit and for your lovely feedback! We're really pleased everything ran smoothly and that the team made a great impression.

We look forward to welcoming you back again in the future 😊



Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Great staff,great service,and Value for money

One of the reasons I always return to ETS is the fact ive always recieved an honest and trustworthy, diagnosis of what ever problem ive had or the fact ive just booked my vehicle(s) in for a new battery tyre change service or MOT, i know my vehicle is in great hands and when I get it back it will be in tip top condition, even though ive moved out of Derby I now make a 45 mile round trip to go to the Old Alfreton road workshops because the staff are always so friendly helpful and knowledgeable, and when ive asked them a question they didn't have an immediate answer for they went away found the answer and contacted me with it, qaulity service like that is hard to find these days so I stick with what I trust and I trust ETS

24 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Edward,

Thank you so much for your fantastic and detailed review - it really does mean a lot to us. We're incredibly grateful for your continued loyalty, especially making the 45 mile round trip!

It’s great to hear that the team’s honesty, knowledge and customer care keep you coming back. We always aim to provide a service our customers can trust, so your comments are really appreciated.

We look forward to seeing you again next time 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Efficient service

Very professional and well organised company.

24 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Lisa,

Thank you for your review! We're pleased to hear you found the service efficient, professional and well organised.

We appreciate your feedback and hope to see you again soon 😊



Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Always such a great service

Always such a great service. Wouldn’t go anywhere else 😊

24 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Naomi,

Thank you for your lovely review! We're so pleased to hear you always receive great service from the team.

Your continued support means a lot to us 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Excellent Service

I popped into the tyre shop today without a booking Luca and Giuseppe were incredibly helpful and friendly from the moment I arrived. Even though I hadn’t made an appointment, they took the time to assist me and quickly sorted out the problem.
Really appreciate their professionalism and willingness to help. Great customer service — thank you both! Highly recommend this place.

24 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Norbert,

Thank you for your kind review! We're really pleased Luca and Giuseppe were able to help you so quickly, even without an appointment.

We’ll be sure to pass your comments on to them - they’ll really appreciate it! Thanks again for your recommendation 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Great quick friendly service

Great quick friendly service

23 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Carrie,

Thank you for your review! We're glad you received a quick and friendly service from the team.

We appreciate your feedback and hope to see you again 😊



Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Great customer service as usual

Great customer service as usual. Tyres stocked and could have had them same day. Thanks 😊

20 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Joanne,

Thank you for your kind review! We're glad we could get your tyres sorted quickly and that you were happy with the service as always.

We appreciate your continued support 😊



Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 4 out of 5 stars

Excellent service

The rapid response in obtaining a specific tyre,competitive price and more importantly the quickness of fitting the tyre. Not forgetting the friendly and helpfulness of all the staff members involved.

20 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Paul,

Thank you for your great feedback! We're pleased we could source your tyre quickly and get it fitted for you at a competitive price.

It’s also lovely to hear the team were friendly and helpful throughout - we’ll be sure to pass your comments on 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Excellent service as usual from this…

Excellent service as usual from this friendly team! 😊

21 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Wendy,

Thank you for your lovely review! We're so pleased to hear you continue to receive excellent service from the team.

We really appreciate your support 😊



Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Very satisfied

Thanks to the team at Eden Ashby de la zouch MOT plus work and service all done on the same day. Thank you I'm once again very happy with your service.

20 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Gareth,

Thank you for your review! We're really pleased we could get everything completed for you on the same day and that you were happy with the service from the Ashby team.

We appreciate your continued support 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

I knew my tracking was out and was not…

I knew my tracking was out and was not sure if I needed to have front wheel alignment or all wheels aligned, so I used there free tracking check and also booked in to have my brakes and suspension all checked for free, Turns out I need all wheels tracked and they were really helpful and showed me the data before hand, they then did the tracking there and then, with the safety checks I had done and tracking sorted I was in there for around 40 minutes which I thought was quite quick

20 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi,

Thank you for your detailed review! We're really pleased you found the free checks helpful and that the team took the time to explain everything before carrying out the work.

It’s great to hear we could get everything sorted for you quickly and efficiently - we appreciate your feedback 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Puncture

I had a puncture 20 miles away from Eden Tyres and within 1 hour of me changing the tyre by the roadside. I had dropped the punctured tyre at Eden Tyres and they had repaired the puncture and put it back on my car. Less than £30. What a service. Highly recommend.

20 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Dave,

Thank you for your fantastic review! We're really pleased we could get your puncture repaired and back on the road so quickly after what must have been a stressful situation.

Great to hear you were happy with the service and value - we really appreciate your recommendation 😊



Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

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