Eden Tyres & Servicing  Reviews 

10,383
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 326 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent service and professional staff. Customers frequently highlight the politeness, helpfulness, and efficiency of the team, making interactions pleasant and building trust. The booking process is often described as easy and convenient, with many appreciating the ability to book online and the quick turnaround times. Reviewers also find the pricing to be very reasonable and competitive compared to other garages, offering great value for the service provided. However, some people were dissatisfied with communication issues, specifically regarding being informed when their vehicle was ready for collection. A few other people also felt that there were issues with staff helpfulness and professionalism, leading to uncomfortable experiences.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the quick, friendly, and professional... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, politeness, and... See more

Price

Reviewers mention positive feedback about price, often describing costs as reasonable, competitive, and... See more

Booking process

People report positive experiences with the booking process, consistently finding it easy and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Turned up 10 minutes late for my appointment to have new battery fitted, no problem. Guys on reception took my car keys and straight away drove the car into the work bay. 10-15 minutes later, car is w... See more

Company replied

Rated 5 out of 5 stars

It's always great when the repair bill is less than expected. In this case a tyre repair, not a new tyre at Eden's of Ashby. As always great service delivered with polite professionalism and, again,... See more

Company replied

Rated 5 out of 5 stars

I have a Mini with run-flat tyres, and after dealing with several punctures over the past few months بسبب potholes, I decided to seek some advice. A member of staff suggested switching to standard t... See more

Company replied

Rated 5 out of 5 stars

I popped into the tyre shop today without a booking because I was struggling to remove a szied tyre valve. Luca and Giuseppe were incredibly helpful and friendly from the moment I arrived. Even thoug... See more

Company replied


Company details

  1. Tire Shop
  2. Auto Repair Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Eden Tyres & Servicing is a family run business established over 40 years ago. We now have 28 garages across the Midlands which provide Tyres, Wheel Alignment, Car Servicing, MOT testing, Air-conditioning, Car Brakes & repairs. Visit our garages in Derby, Ashby de la Zouch, Burton, Chesterfield, Coalville, Gainsborough, Giltbrook, Hinckley, Kettering, Leicester, Lichfield, Market Harborough, Melton Mowbray, Newark, Nottingham, Oakham, Ripley, Rugby, Somercotes & Sutton in Ashfield. Call in branch or Book online at www.edentyres.com.

Eden Tyres & Servicing

Written by the company

Excellent Customer Service
As a family run business, providing our customers with excellent service is a very high priority for us. We want our customers to use our services time and time again and aim exceed their expectations on every visit.
Great Prices
We believe in providing open and honest prices for our customers. The price we quote is the price you pay.
1000's of Tyres at low prices
We constantly compare our tyre prices to ensure we're offering you the very best deal.
Highest Quality
We never scrimp on quality when it comes to your vehicle and only use high quality equipment, parts and products. Partnering with well know, trusted brands such as Castrol Oil, Apec Braking and Hunter Wheel Alignment ensures professional service every time.
Book online
We're one of the only garages to offer SAME DAY online bookings for Tyres, MOT's, Air-Con Regas, Servicing & Wheel Alignment so if you're in a hurry it couldn't be easier to make an appointment. Choosing a location and time to suit you, you only pay when you're at the branch and we've completed the work on your vehicle. Visit www.edentyres.com to find out more.
Castrol Service Plus
We are now part of the exclusive Castrol Service Plus network ensuring our technicians deliver the highest quality vehicle servicing available & maintaining your dealership warranty.

Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(10,383)

319 reviews in the last 12 months

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Rated 5 out of 5 stars

Eden Tyres why go anywhere else

Dropped my sisters car off to investigate a knock underneath.
Had an appointment at Leicester hospital too.
Garage rang & told me what they’d found &said they could do it then so told them to continue.
Told me the car was ready around 4pm & we’d be hopefully there before 5pm to pay & pick it up.
Got there at 4.30.
My sister drove home and said she could clearly feel the difference already & the handling was sharper.
So hats off to the team at Eden Tyres Ashby again.
This is the reason we use Eden Tyres.
They can be relied upon to do a quality job

30 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks so much for your fantastic review, Carl! Really pleased to hear the team at Ashby looked after you and kept you updated throughout. Great to know your sister could feel the difference straight away - we really appreciate your continued trust in us 😊👍

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Efficient and friendly service

Efficient and friendly service

30 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks for the 5 stars, Chris - really appreciate your support! 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Brilliant service… Lovely Guys and very…

Brilliant service… Lovely Guys and very helpful.. Very much recommended ETS..

30 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks for your lovely review, Kelly! Great to hear you found the team brilliant, friendly, and helpful - we really appreciate your recommendation 👍

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Just had a Mot there was a issue with…

Just had a Mot there was a issue with head light bulb the manager went above and beyond to help a get the problem solved

30 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks so much for your great feedback! Really pleased the team could help get your MOT issue sorted quickly and that everything was handled for you - we really appreciate your kind words 😊



Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

I’m not the type to leave a review but…

I’m not the type to leave a review but felt the need this time, I just want to thank Eden tyres & servicing in Swadlincote, My wife took her car for a new tyre last week (which is always daunting for her) she’s since said that she received possibly the best customer service/experience of her life.

Please pass our gratitude onto Nathan on the front desk for making my wife feel at complete ease and making the whole experience as stress free as possible, will be using you for all of our needs from now on, thankyou!

27 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks for your lovely review, Gregory! Really pleased to hear your wife felt at ease and had a stress-free experience - we’ll make sure Nathan sees your kind comments, it will mean a lot to him 👍

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 4 out of 5 stars

Booked my campervan in for two tyres…

Booked my campervan in for two tyres which I’d previously purchased, busy place and had to book. Waited one hour for fitting which I thought was longer than expected. Charged me £50 for two tyres fitted and disposal of the ones that were on, reasonable I guess, there are cheaper places but service and staff spot on. Would use again

27 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks for your feedback, Steve! Great to hear you were happy with the service and the team - really appreciate you giving us another go 😊



Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

If Carlsberg did tyre changing

Compared to all the other tyre places …finally an environment and customer service that makes you feel like it’s the 21st century. Although when booking I was told 4pm, which was fine, when I took the wheel in, and mentioned my daughter was stuck on the roadside, the guy behind the desk took it and said he has 5mins spare, and did it straight away!

27 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks so much for your fantastic review! Really pleased the team could help get your daughter back on the road quickly - great to hear you felt well looked after, that’s exactly what we aim for 👍



Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Edan tyres is the only place I go now…

Edan tyres is the only place I go now for my tyres , always great prices and service
Highly recommend!

28 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks for the 5 stars, Andy - really appreciate your continued support! 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Excellent thank you

Mansfield Road branch you're fantastic I was stranded with a burst tyre you came out and changed me two tyres which saved me a load of hassle they look after all the families cars good honest people and reasonable rates

27 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks for your great review! Really pleased our Mansfield Road team could help you out in a tricky situation and get you back on the road quickly - we really appreciate your kind words 👍



Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Great service as always from Mark & the…

Great service as always from Mark & the team. Good communication. Highly recommend

28 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks for your lovely feedback, Nick! Great to hear you’ve had consistent service from Mark and the team - really appreciated 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Always helpful and reasonable on the…

Always helpful and reasonable on the price, I wouldn’t take my car anywhere else.

28 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks for the 5 stars, Max - really appreciate your continued support!

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Had a new exhaust fitted and an MOT

Had a new exhaust fitted and an MOT . Great service as always at a reasonable price. Just the odd advisory on the MOT and have been offered a free health check on the car in around 3 to 6 months which won’t be matched by many garages. Would highly recommend Eden Tyres for peace of mind . Many thanks Mark and Melanie

27 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks for your fantastic review, Mark! Really pleased you were happy with the service, MOT, and follow-up care - great to hear the team looked after you so well 😊👍

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Always professional and as a woman

Always professional and as a woman, I feel I can trust them to be honest and they have always be very reasonably priced. I send my friends and family there. When I got new front Tyres, they were £56 cheaper than any other place. Amazing!

27 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks so much for your lovely review! Really pleased you feel you can trust us and have had consistently great service and value - we really appreciate you recommending us to friends and family 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Five star service!

An efficient, courteous and helpful experience. Highly recommended.

26 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks for the 5 stars, Chris - really appreciate your support! 👍

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Booked in for an MOT.Car went in on…

Booked in for an MOT.Car went in on time no messing about.Staff very polite and friendly Definitely will go back for any other service I need on my car.Would highly recommend.

27 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks for your great feedback, Angela! Really pleased the team got you in and sorted quickly for your MOT - we really appreciate your recommendation 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

I had a great experience with Melton…

I had a great experience with Melton mowbray ETS garage . They identified the problem with my car quickly and explained everything clearly before carrying out the repair. The work was done efficiently, and the car is running perfectly now.

What really stood out was their customer service everyone was friendly, helpful, and genuinely cared about doing a good job. It’s so reassuring to find a garage you can trust. I’ll definitely be coming back and recommending them to others.

27 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks for your lovely review! Really pleased the team could quickly identify and fix the issue for you and that you had a great customer experience - we really appreciate your support 😊

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

The garage is efficient and staff are…

The garage is efficient and staff are really friendly and helpful.

I would recommend to anyone.

5 star well deserved

26 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Lisa, thank you so much for your kind words! 🌟 We’re thrilled to hear you found our team friendly and helpful. Your recommendation means a lot to us and we look forward to seeing you again!

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Really positive experience

Really positive experience.
Very easy to book
Text reminder for the appointment
Work started at agreed time and car was ready early
Guy on the counter was great with great customer skills.
Can’t really say better than that.

26 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Ted, thanks for taking the time to leave this fantastic review! We’re glad the booking process and appointment ran smoothly, and that our team made the experience a positive one. Your feedback really makes our day!

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Rated 5 out of 5 stars

Very professional and responsive…

Very professional and responsive replacement tyre service. Hayley’s customer service is 1st class, thank you. I would definitely recommend to any family, or friends.

26 March 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Rachael, we really appreciate your lovely review! 😊 Hayley and the team are delighted to hear you felt well looked after. Thank you for recommending us to your family and friends – it means a lot!

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

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