Ecosave Gas & Power Reviews 

10,161
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 955 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional customer service, noting that representatives are exceptionally polite, informative, and patient when answering questions. Consumers also express great satisfaction with the straightforward process, mentioning that team members guide them clearly through options to secure better energy rates and substantial savings. Some reviewers were not happy with aggressive sales tactics, mentioning persistent calls regarding contract renewals and feeling pressured to sign documents without enough time. Others occasionally noted that the telephone communication could feel a bit clunky or long-winded during the initial conversations.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful, polite, and professional... See more

Service

Reviewers highlight positive aspects of service, consistently noting helpful and professional support from... See more

User experience

Customers had positive experiences with user experience, finding the process straightforward and easy to... See more

Customer service

Clients share positive opinions on customer service, highlighting helpful and patient representatives who... See more

Price

Users describe positive interactions with price, frequently highlighting significant cost savings and better... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a bit sceptical because this was unusual for prices to drop after only a few days into a new contract, it still bothers me until I see the next few bills , to see that we have made the right dec... See more

Rated 5 out of 5 stars

Adam Informative and professional. Answered all my ridiculous questions and put my mind at ease. Great and efficient communication via email. Easy process. Thank you Macey then just ticked the res... See more

Rated 5 out of 5 stars

They are open and honest. They explain everything such as their obligations and duties and those of us, the customer. They go to extraordinary lengths to make sure that the customer is aware of all th... See more

Company replied

Rated 5 out of 5 stars

Really nice experience with this company. spoek to several people Reece, Kennedy and Ruby. goo drates after abit o negociation.


Company details

  1. Electric Utility Company
  2. Business Broker
  3. Consultant
  4. Price Comparison Site
  5. Utility Contractor
  6. Water Utility Company

About Ecosave Gas & Power

Written by the company

Ecosave Gas and Power is one of the UK’s leading business energy brokers, trusted by thousands of companies nationwide. With over 10 years of experience, we specialise in helping businesses cut costs and take control of their energy contracts.
CLICK HERE FOR A QUICK QUOTE VIEW MONEY SAVING TIPS NOW Our vision is simple: to be the first choice for UK businesses looking for clear, honest, and effective energy saving advice. We go beyond traditional energy brokers by offering a personal, tailored service that puts our clients first. Every business is different, which is why we take the time to understand your needs and provide solutions that make a real difference.

At Ecosave, we compare tariffs from a wide range of UK gas and electricity suppliers, ensuring you always get the most competitive rates. Whether you’re reviewing an existing contract or switching to a new supplier, our goal is to save your business money and remove the hassle from the process.

In addition to gas and power, we also provide support with water, waste management and a variety of other products, helping businesses lower costs across multiple services. With Ecosave, you gain a reliable partner committed to reducing your bills and improving efficiency, so you can focus on running your business.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 3% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(10,161)

943 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We were offered cheaper prices than our…

We were offered cheaper prices than our current supplier, and the whole process was completed in a few minutes.

17 July 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Ross
Thanks for your review, that’s exactly what we love to hear. Quick, efficient, and we also got you a cheaper deal too!
Thanks again
Ecosave

Rated 5 out of 5 stars

Setting up a new contract

Adam was professional and helped get the the deal done.

16 July 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Claire
Thanks so much for your feedback. Adam said he’s coming to you next time he needs his hair cut!
Thanks again
Ecosave

Rated 5 out of 5 stars

Everyone was amazing 10/10 experience

Everyone was amazing 10/10 experience

16 July 2026
Unprompted review
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Matt
Thanks so much for your kind words, it makes our day hearing about these positive experiences!
All the best
Ecosave

Rated 5 out of 5 stars

Renewal

Mr.James was very helpful and clear in the details
of our new contract.

15 July 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Patience
Thanks for rating us 5-stars. We pride ourselves on being clear and concise when finding the best contracts for our customers.
Thanks again
Ecosave

Rated 5 out of 5 stars

very quick and easey

very quick and easey

14 July 2026
Unprompted review
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Colin
Great to hear you enjoyed the experience.
Thanks for the feedback
Ecosave

Rated 5 out of 5 stars

Very efficient

Very efficient

14 July 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Mike
Thanks for the very efficient review.
We appreciate your time!
Regards
Ecosave

Rated 5 out of 5 stars

Everything was explained well and any…

Everything was explained well and any questions I had were answered thoroughly.

14 July 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Tristan
We really appreciate you taking the time to leave us a review. Our team are always happy to answer all your questions and ensure everything is made clear to you throughout the process.
Thanks again
Ecosave

Rated 5 out of 5 stars

Helpful and informative and got me a…

Helpful and informative and got me a great price

14 July 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Stuart
Thanks so much for the 5-star review. The energy market is still volatile so it’s reassuring to hear we got you a great price!
Regards
Ecosave

Rated 5 out of 5 stars

Ben was great!

Ben was great, sorted two contracts for us!

14 July 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Elizabeth
Great to hear you enjoyed the experience with Ben. Looking forward to helping you out again in the future!
Thanks for the 5-star review
Ecosave

Rated 5 out of 5 stars

Excellent Sales

They have saved me money on my existing energy supplier. No need to switch anywhere.

13 July 2026
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Jayne
Thanks for taking the time to leave us a review. Whether you’re switching supplier or renewing, we always make sure we’re doing whatever we can to get you the best deal!
Thanks again
Ecosave

Rated 5 out of 5 stars

They are open and honest

They are open and honest. They explain everything such as their obligations and duties and those of us, the customer. They go to extraordinary lengths to make sure that the customer is aware of all the good points and possible drawbacks.

10 July 2026
Unprompted review
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Ian
Thanks so much for your kind words. It really is a pleasure to hear that our honesty and transparency is valued by our clients.
We look forward to dealing with you again in the future!
Regards
Ecosave

Rated 5 out of 5 stars

Our renewal was very quick and straight…

Our renewal was very quick and straight forward. I trust Ian to have found the best deal for us and the process was very easy. Thank you again.

10 July 2026
Unprompted review
Ecosave Gas & Power logo

Reply from Ecosave Gas & Power

Hi Caroline
Thanks so much for leaving this review. It's also great to hear we found you the best deal available!
All the best
Ecosave

Rated 5 out of 5 stars

I was a bit sceptical because this was…

I was a bit sceptical because this was unusual for prices to drop after only a few days into a new contract, it still bothers me until I see the next few bills , to see that we have made the right decision. So I would prefer to answer this two months down the line. We have had horrendous gas bills for two years and so I am being truthful about how we feel sorry , but thank you.

9 July 2026

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