eCampus.com Reviews 3,519

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 403 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the products, often highlighting that books arrive in good condition, even when rented or used. Many appreciate the affordable prices and the ability to save money compared to other options. People also frequently mention the convenience and speed of delivery, with many orders arriving on time or even earlier than expected. However, some people were dissatisfied with certain aspects of the service. There were occasional issues with product availability and order fulfillment, leading to delays or cancellations. Some customers also experienced problems with delivery times, finding them longer than anticipated, and a few noted discrepancies in pricing or difficulties with customer service regarding order changes or returns.

What people talk about most

Product

People report ambiguous experiences with product. Many customers received their books in good condition, with... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise fast shipping,... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praised the ease of ordering and prompt... See more

Price

Customers had ambiguous experiences with price. While many reviewers found prices to be great, affordable,... See more

Quality

Users describe positive interactions with quality. Many customers report receiving books in good to excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The order started off on a bad note as there was initially no product (textbook) available. Once the product was made available, the shipment progressed nicely to the point of delivery. I have the pro... See more

Rated 4 out of 5 stars

Boom made it in great time. No issues with packaging. Book in good condition as advertised.

Rated 4 out of 5 stars

price was the lowest for this book and it is still outrageous, especially in a time when print is not the first option for most.

Rated 5 out of 5 stars

I was in the market for a piano book for my daughter. She is a drummer. But as a music major she has learned other instruments in her classes. Knowing she won't likely use the books when the class i... See more


Company details

  1. Media & Publishing

Information provided by various external sources

Our goal at eCampus.com is to provide students access to the largest selection of textbooks at the lowest possible prices. With over 4 million titles available, we offer students access to used textbooks, new textbooks, eTextbooks and textbook rentals. Additionally, students can sell back their textbooks to us through our simple online buyback program.

About eCampus.com

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers right and ensure they have the best experience possible. Our customers rent, buy and sell their textbooks confidently through eCampus.com.

Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

5-star
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1-star

Replied to 2% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

You sent me the wrong book the first…

You sent me the wrong book the first time and when are you going to tell me YOU RECEIVED the one I SENT BACK? Are you just not concerned with my piece of mind? It's a two way street here, and I expect a response.
And don't call me Loretta.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

I am very happy with the book and the…

I am very happy with the book and the express rental deal I received from the company. Speaking with the service team helped me get exactly the rental textbooks I was looking for, delivered quickly. Excellent service and product!

13 October 2025
Unprompted review
Rated 5 out of 5 stars

The delivery was great

The delivery was great, and the book is Awesome extra reinforcement for coding and understanding the material.
Thank you, I will definitely use you again in the future.

11 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam-Like Experience – Avoid eCampus!

As part of buyback program, I sent textbooks to eCampus and was told payment would be made in 3–5 weeks. It’s now been 8 weeks with no payment. They falsely claimed to have paid via PayPal—despite me only providing direct deposit info. Since then, communication has been evasive or nonexistent. This is not just poor service—it’s blatant dishonesty. eCampus should not be in business. Avoid at all costs.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Feedback for my textbook Journey to adulthood

The digital textbook arrived almost immediately after we placed our order. This prompt service allowed me to access the book and start completing assignments. It was also easy to locate and easy to access. Thank you so much for your awesome service. God bless.

12 October 2025
Unprompted review

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