eCampus.com Reviews 3,531

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 400 reviews, reviewers had a great experience with this company. Many customers are very happy with the quality of the products received, often noting that books arrive in excellent condition, even when rented or used. People frequently find the prices to be affordable, saving a significant amount compared to other options, and appreciate the convenience of renting textbooks. The delivery service is often praised for being timely, with many orders arriving sooner than expected and tracking information provided. However, some customers also noted issues with delivery times, experiencing significant delays or books being lost in shipping, which impacted their ability to start readings on time. There were also instances where orders were cancelled or incorrect items were sent, and some people expressed dissatisfaction with the return process, including unexpected fees or difficulties with customer service.

What people talk about most

Product

People report ambiguous experiences with product availability and condition. Many customers received books in... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast shipping, prompt arrivals,... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing significant frustration due to... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers reporting that books... See more

Price

Consumers find price to be ambiguous, with many reviewers appreciating the affordability and great prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The order started off on a bad note as there was initially no product (textbook) available. Once the product was made available, the shipment progressed nicely to the point of delivery. I have the pro... See more

Rated 4 out of 5 stars

price was the lowest for this book and it is still outrageous, especially in a time when print is not the first option for most.

Rated 5 out of 5 stars

I was in the market for a piano book for my daughter. She is a drummer. But as a music major she has learned other instruments in her classes. Knowing she won't likely use the books when the class i... See more

Rated 5 out of 5 stars

The digital textbook arrived almost immediately after we placed our order. This prompt service allowed me to access the book and start completing assignments. It was also easy to locate and easy to ac... See more


Company details

  1. Media & Publishing

Information provided by various external sources

Our goal at eCampus.com is to provide students access to the largest selection of textbooks at the lowest possible prices. With over 4 million titles available, we offer students access to used textbooks, new textbooks, eTextbooks and textbook rentals. Additionally, students can sell back their textbooks to us through our simple online buyback program.

About eCampus.com

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers right and ensure they have the best experience possible. Our customers rent, buy and sell their textbooks confidently through eCampus.com.

Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The delivery was great

The delivery was great, and the book is Awesome extra reinforcement for coding and understanding the material.
Thank you, I will definitely use you again in the future.

11 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam-Like Experience – Avoid eCampus!

As part of buyback program, I sent textbooks to eCampus and was told payment would be made in 3–5 weeks. It’s now been 8 weeks with no payment. They falsely claimed to have paid via PayPal—despite me only providing direct deposit info. Since then, communication has been evasive or nonexistent. This is not just poor service—it’s blatant dishonesty. eCampus should not be in business. Avoid at all costs.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Feedback for my textbook Journey to adulthood

The digital textbook arrived almost immediately after we placed our order. This prompt service allowed me to access the book and start completing assignments. It was also easy to locate and easy to access. Thank you so much for your awesome service. God bless.

12 October 2025
Unprompted review
Rated 5 out of 5 stars

Satisfactory Service Across the Board

The book I ordered arrived about four days earlier than previously expected and in good condition. This was my first time renting a book from this company, and I'll be sure to refer to eCampus next time I want to rent another book.

8 October 2025
Unprompted review
Rated 3 out of 5 stars

Shipping mix-up

Fast shipping, however incorrectly delivered, so it took an extra 3 days. Unfortunately, the package was delivered to the wrong address and I had to call the USPS to track it. USPS retrieved the package and delivered to my house 3 days later.

1 October 2025
Unprompted review

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