Easypara Reviews 

Delivery on expected days, products in good condition

I was pleasantly surprised because they made up for the delay by delivering a day earlier, something I was waiting for urgently.

Difficult to trust Easypara based on our experience - see below:
We had an urgent need of water desinfection product (Micropur) as we were going to travel to faraway countries.
The date of delivery was (very) important to us.
Easypara committed to deliver on 26/12 but then changed to "maybe" 28/12...
The website doesn't seem to allow you to change delivery address or cancel your order. Never seen that on other merchant websites.
Easypara seems happy to get your money but then is lousy in delivering on time and on promise.

I wanted to order from their French website and was redirected to the Uk website because of my location.
With their Uk website they are running a scam. Check the reviews there. I never received my products. And my tracking number is fake. Refund my money. I spent about a 100 pounds.

Disgusting. I never received my order as due to them charging for delivery(which was supposed to be free) it took it over customs limit. As I wasn't prepared to pay the grossly overpriced rate, the item was returned to sender. Now they are withholding the money and the items and telling me, I'm not getting a refund. I'm now having to go through credit card compang

Everything arrived in good conditions. The prices were lower compared to other stores. Overall, I’m satisfied.

I ordered on 22nd November, was told the order was ready and should be received on 30th November. Having paid £10.99 for the courier AND having written to customer "services" saying I need to receive the items by 5th December I got a message that despatch is scheduled for 30th November with delivery on 6th December. This is not good enough and Royal Mail could do better.

I have not received my package. I have tried to contact easypara with so success. I would like goods or refund

Over two weeks for items to be delivered from France to UK. I've received items from US and Far East in shorter times. Impossible to contact company. My first and last order

this product, revitabrow is fake, not the original one, what I order is not what they brought me, this fake revitabrow from China, what I saw in your ad, is deference from what you send to me, you have scammed me of € 85, on Aliexprees they sell it from €10 to €20.

Yesterday I received an email saying my order was delivered however I weren’t at home. Wrote them an email, been trying to call them many times but no one is answering. Asked my neighbours and one of them said their parcel is missing as well. I’d have to dispute it with my bank if they do not get back to me.

Hi,
Email says that my parcel has been delivered but I didn't receive anything, is there a delay ?
Thank you

Horrible Customer service plus Worst Shipping Service. Not Recommending to any UK Buyers.

Worse Company+Horrible Customer Service. I make 78 calls in this week but they don’t bother to answer any calls. So why they write a phone number in Website.
They have got 4.3 star customer rating which is Fake, even don’t deserve 1 Star.
Usually they dispatch in 48 hours but if you want to cancel or Amend your order they send you an email your order is dispatched so you can’t cancel or amend your orders. Which is ridicules.
Sanareva or COCONCENTER also French Companies selling Beauty products. If you call them in 2 to 3 minutes you will be contacted to customer service. Happily they provide a better service. But Easypara has the worst customer service.
Not Recommending to any UK Buyers. Will be regretting after.

So far I am hoping that my order will sort itself through reliably. In the past it always has done.

However, when it comes to the support on their website, this is (so far today) really useless. I need to update my account email address, but there appears to be no way of doing this. Nor does it seem possible to contact the company via email. The website offers 'Contact us' - but this appears to be a bot. I have no idea if the online messaging service actually gets a message through. This really isn't good enough.

The parcel has not arrived.
I am finding it impossible to contact the courier, all I get is an e-mail stating it has been delivered yesterday.
Can you please help?