Easypara Reviews 

Awful experience with no concern for customer health and safety! They are refusing my customers rights to a refund.

When I received a bottle of supplements from Easypara, the lid was opened and the safety seal was detached. This clearly shows the product is defective and not hermetically sealed, which is unsafe considering it’s intended for ingestion. There's no guarantee that the product hasn’t been tampered with, so I cannot safely or confidently take this supplement. I immediately requested a full refund.

The response I received from Easypara, was dismissive, offering only a £2.40 promo code as a "kind gesture" and stating there was nothing more they could do.

I’m shocked that Easypara believes it's acceptable for their customers to take medication or supplements when the seal is broken.

Despite repeatedly explaining my right to return the product, and receive a full refund, they continue to insist there’s nothing they can do.

I have never had such terrible service and lack of care.

I have paid 130 gbp, I ordered cosmetics on 14/7, and the package is not even picked up by the carrier yet. I am going on holiday and lost faith they going to come on time if at all. Tried to contact customer service by phone a few times and via email but no response. Would say aviod.

Update, now they shipped my package after review but is going to be 1 week late so not use for me anymore as I will not be able to take the suncreams for holiday. Noone even contacted me to discuss my options. Just lost 130 gbp. No refund proposed before dispatching the package 10 days late!!! Avoid, avoid, avoid!!!

Horrible service, my products haven't arrived after two weeks and sending three emails. Also my call to the helpdesk got ignored.

I will never use this site again and my money has been lost.

Perfect experience

Items haven’t arrived. It says on tracking that they haven’t been collected from Easypara. Tried phoning numerous times and constantly cut off. Tried the help on their website but it switches to French and then doesn’t go any further. No reply to emails. Shocking company

It took 2 months for my parcel to come...

The above order has not been delivered on time.

When I attempt to track the order, the response received is "no delivery found".

I have called 3 times but no-one has picked up.

I am very disappointed, as I needed the goods delivered before the weekend whereupon i am going away.

As you are not responding to my requests for contact, I now have no choice but to make a chargeback claim on Paypal.

Rapide efficace merci 🙏

I ordered my item on 30 April and I still haven’t received my order even though the delivery time was indicated as 5-6 working days. The tracking number they provided does not work and when I try to check my order on the website via their contact form, it says that there is no order associated with my email. It’s impossible to reach customer services on the phone - I have tried 4 times already - after 5 minutes it automatically cuts off. Customer services are not responding to emails either. Feels like a scam. I suggest to not get involved with this business. I will most definitely not order again with them.

I was order somethink on 30 april and i didnt recive my order i try to contact fee times no body is answering on the phone nothing . Please dont order on this website

I have order 2 sugar wax and waited for almost for 20 days, once I received the parcel it was wrong order, I received cream lotion, its really disappointing.

Order from 17th April finally delivered on 28th April (although email the previous day stated delivery was going to be 10th May !!!).

However, delivery driver dropped parcel on lower step at front door and banged on door - 10seconds later I opened door to see him getting back in van. Problem is I’m disabled and cannot retrieve parcels dropped on ground. I waved and whistled to get drivers attention. He leaned out of window and pointed to the ground. I held up my walking trolly and shouted I’m disabled and cannot get things on ground - HENCE SIGN ON FRONT DOOR ! - drivers response was to wait a few seconds then simply reverse and drive off - having failed to deliver the parcel to the recipient !!!!! Disgraceful. To rub salt into wound then got an email from Amazon Deliveries stating parcel “handed” to resident - total lies. Appalling ordering, processing and delivery from IMX and Amazon.

Lastly product is being sold into the UK from France but all instructions etc on item (finally retrieved for me by a kind neighbour) all in French - no English whatsoever ! The arrogance is astounding. I wouldn’t dream of selling something in another country without having instruction in the local language. Also believe this might be illegal. !!!

Efficient service and followed instructions.

they left my box in elevator without my permission and didn’t call by number anyway. it was close to someone steal my delivery 🙄. i was really shocked.

Le point relais (Casino) est facilement accessible et le personnel est charmant.

Bought a toothbrush which became faulty after 7 months of usage. They said that they don't care, I have to contact the manufacturer. By law, this store has to replace or refund if it hasn't been 2 years, since it's cover by the manufacturer.

Ordered to London. Arrived on time. Emailed updates on shipping. Product as advertised with plenty of time on use by date.

Customer service NEVER replies to the phone.