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Rated 5 out of 5 stars

I love DocMorris. Competitive pricing, excellent service and no waiting for the goods to arrive as they arrive on time. I wish more companies were like this.

Rated 4 out of 5 stars

Excellente plateforme pour acheter vos suppléments et vitamines spécialement pour les enfants. Quelques inconvénients étaient des informations trompeuses. Le site Web propose la livraison gra... See more

Rated 3 out of 5 stars

Le produit probiolog fort 3 ok mais l emballage zéro. Tout cartonné ouvert dessous on pouvait prendre facilement l article attention à l emballage svp ( pas contente)

Company replied

Company details

  1. Beauty Products Vending Machine

Written by the company

Sur DocMorris.fr retrouvez plus de 150 000 produits et 7 000 marques en ligne de santé et beauté, livrés directement par vos pharmacies.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
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1-star

Replied to 87% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

Le produit probiolog fort 3 ok mais l…

Le produit probiolog fort 3 ok mais l emballage zéro. Tout cartonné ouvert dessous on pouvait prendre facilement l article attention à l emballage svp ( pas contente)

23 January 2026
Unprompted review
DocMorris FR logo

Reply from DocMorris FR

Bonjour,Merci pour votre commentaire.Nous sommes navrés de cet incident.Pouvez-vous nous donner votre numéro de commande afin de vous aider svp?Merci d'avance

Rated 1 out of 5 stars

worst online pharmacy

never again..worst online pharmacy

4 January 2026
Unprompted review
DocMorris FR logo

Reply from DocMorris FR

Hello,
Thank you for your comment.
We are sorry about this incident.
Could you please provide us with your order number so we can assist you?
Thank you in advance.

Rated 5 out of 5 stars

I love DocMorris

I love DocMorris. Competitive pricing, excellent service and no waiting for the goods to arrive as they arrive on time.

I wish more companies were like this.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

I ordered an urgent medical devise from…

I ordered an urgent medical devise from this company and paid up front and needed it by 16th October, so ordered in good time. My order as promised was delived on the 10th October. Unfortunately for me it was not my order and not my order number. So I contacted them by email and found my order was in transit. Unfortunately for me again that has been stopped until I print off a return label and send back their order and only then will mine be dispatched. So I won't receive my order probably for another 10 days maybe. So I don't want it now because it is too late to use now. Dreadful service and will never deal with this company again. My problem is with customer service. This company made the mistake so I would have thought they would rectify it and send a courier with my order and take back the wrong order. That would probably focus the company on making sure that correct orders are sent out everytime. I don't have a printer to print off their terurn label I have had to go out of my way to return this unwanted item. Linda Cunningham

5 October 2025
Unprompted review
DocMorris FR logo

Reply from DocMorris FR

Hello, and thank you for your message.
After checking, our customer service team did send you the return label for the product received in error.
As per our purchase conditions, if you choose not to return the incorrect item, we unfortunately won’t be able to send the correct product until the return has been completed.
We truly appreciate your understanding and are here for any further questions or assistance you may need.

Rated 1 out of 5 stars

Rubbish service see ongoing mails

Rubbish service see ongoing mails 4507430
I so already supplied 3 times
Do something or go away and stop this nonsence

28 July 2025
Unprompted review
DocMorris FR logo

Reply from DocMorris FR

Hello,
Thank you for contacting us.
We've reviewed it and your claim is in progress.
Our customer service team has politely informed you that your claim is being processed.
You will receive a solution shortly. Thank you for your patience.

Rated 1 out of 5 stars

I received the pills very late.

23 May 2025
Unprompted review
DocMorris FR logo

Reply from DocMorris FR

Hello,
Thank you for your message. We’re sorry for the delay in the delivery of your order. We’ve requested your order number so we can review what happened and assist you further.
Thank you.

Rated 4 out of 5 stars

Excellente plateforme pour acheter vos…

Excellente plateforme pour acheter vos suppléments et vitamines spécialement pour les enfants. Quelques inconvénients étaient des informations trompeuses. Le site Web propose la livraison gratuite si vous achetez plus de 15 € de produit dans la même pharmacie (quoi que cela signifie car il s'agit d'une seule plateforme en ligne), mais pour une raison quelconque, vous facturez les frais d'expédition. Il est indiqué que la livraison au point de retrait est de 2,99 mais elle passe à 3,99 au moment du paiement. Enfin, ils indiquent une réduction de 5 € si vous vous inscrivez chez eux pour la première fois, mais ne mentionnent pas qu'elle n'est disponible qu'avec un minimum de 45 € d'achats. J'étais quand même content de passer ma première commande mais ces nombreux ratés conduisant à réaliser une vente me semblent injustes à mon goût.

Great platform to buy your supplement and vitamines especially for children .
Couple of downside was misleading information .

The website offering free delivery if you purchase more than 15€ worth of product from same pharmacy (whatever that means as it’s a one online platform ) but some reason charge you for shipping .
It state delivery to collection point is 2.99 but it changes to 3.99 at the check out .
Lastly they state for €5 discount if you register with them for the first time but do not mention that it’s only available with minimum of 45€ purchases.
I was still happy to place my first order but this many miss leading to make a sale seems unfair for my liking .

4 February 2025
Unprompted review
Rated 1 out of 5 stars

NOT RECOMMENDED!

NOT RECOMMENDED!

PLEASE DO NOT USE THIS WEBSITE. I ORDERED A FEW PRODUCTS A MONTH AGO. THEY NEITHER SENT THE PRODUCTS NOR REFUNDED MY MONEY. WHAT A SHAME!

29 April 2022
Unprompted review
DocMorris FR logo

Reply from DocMorris FR

Hello,

We have verified that customer service has processed the refund of your order.

We are sorry for the inconvenience.

Thank you,

Rated 1 out of 5 stars

Was going to order many things for this…NO MERCI

Was going to order many things for this site but will not.. After reading how they SCAM there clients, I WILL AVOID THEM!

22 February 2022
Unprompted review
DocMorris FR logo

Reply from DocMorris FR

Bonjour,
Nous sommes navrés de cet incident.
Pourriez-vous nous donner votre numéro de commande ou nous envoyer à "clients@docmorris.fr" le mail que vous avez utilisé pour effectuer votre achat afin que nous puissions vous apporter une réponse?

Merci d'avance,

Rated 1 out of 5 stars

Scam!!!

Scam!!!
Do not buy from this site!!!
I paid my items and they didn’t send me my order, they kept selling my items for biger price! SHAME ON YOU! I have all evidences and preparing lawsuit!

Be aware, don’t buy, they are worst!!!!

5 February 2022
Unprompted review
DocMorris FR logo

Reply from DocMorris FR

Bonjour,
Nous sommes navrés de cet incident.
Pourriez-vous nous donner votre numéro de commande ou nous envoyer à "clients@docmorris.fr" le mail que vous avez utilisé pour effectuer votre achat afin que nous puissions vous apporter une réponse?

Merci d'avance,

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