ITCA Association Reviews 

227
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

No issues, everything went ahead smoothly. From ordering, getting my details uploaded to receiving the licence. No issues at all. In a couple of hours I had the documents in my mailbox.

Rated 1 out of 5 stars

Updated: Order placed on July 16th and until today (July 23rd), there is no update regarding shipment confirmation. I'll keep this review updated until I get my DHL tracking code. Reference code:... See more

Company replied

Rated 5 out of 5 stars

I have just received my 10 years driving license . I have wished that there are more than 5 stars to evaluate your services . Mr. Steve amazing corrected my application in almost no time , very pleasa... See more

Company replied

Rated 5 out of 5 stars

A friend had used this service during our last trip to Spain and I was pleasantly surprised how effortless the process was for him. Hence, I decided to give this a shot for our upcoming US trip and... See more

Company details

  1. License Bureau

Information provided by various external sources

ITCA is authorized to issue the International Driver's License, also called International Driving Permit (IDP),. All nationals can apply now for the International Driver's License using any laptop or smartphone. Official price 26.99$, free & expres...


Contact info

3.9

Great

TrustScore 4 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(227)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very helpful

my email could receive the first due to the size for the good quality.
John was very helpful to send it in different sizes to my other emails address.

25 May 2023
Unprompted review
Rated 5 out of 5 stars

A joyful having quick and smooth services

This has been a really quick and smooth process. Steve has been helpful in updating and educating me about the process. I have never been so happy about anything then I am right now and all thanks to ITCA.

19 May 2023
Unprompted review
Rated 5 out of 5 stars

I made a mistake and forgot to add the…

I made a mistake and forgot to add the rush option to my order. And I was a little bit panicked since we were flying out within the next 3 hours. Luckily, I was able to call Steve and he made sure I got my email copy within 30min. Thanks for making this happen.

18 April 2023
Unprompted review
Rated 5 out of 5 stars

Very good organisation

Very good organisation with punctual delivery! The team helped me in all my queries and are very proactive. Thank you

15 April 2023
Unprompted review
Rated 5 out of 5 stars

Actually I’m applied for a wrong…

Actually I’m applied for a wrong category of ITCA card.Then when I know that suddenly I send them a msg for them.
Within a one hour I got the right one I need.So I appreciate that and I’m very happy when I received.
Thank you for your fullest support.

30 March 2023
Unprompted review
Rated 5 out of 5 stars

Amazing, fast service.

Spoke to John on a Saturday afternoon, who guided my through the application form. By Tuesday I received the hardcopy and was delighted how quickly it had arrived. Would recommend to everyone. Amazing job.

26 March 2023
Unprompted review
Rated 5 out of 5 stars

THIS IS ONE OF THE BETTER SITES.

THIS IS ONE OF THE BETTER SITES; POST BREXIT AND K-13 OD DUTCH NATIONALS; IN VIOLATION OF WITHOUT LET OR HINDRANCE; AOPA.INT - FAA - ICAO - IATA FOR INFILTRATIONS; THE BRITISH HAVE PROCLAIMED PURPORTING TO SEP 28 2021 THAT A DOMESTIC PERMIT IS NOT REQUIRED; SPECIAL OCCUPATION LICENSE PURSUANT TO INFILTRATION OF TRADE UNION 18 USC § 1832 > 10 PERCENT SHAREHOLDER; SEE BRITISH ATTAINER AND ARTICLES VIII - XXXXI - YOU DO NOT NEED A DOMESTIC DOCUMENT

27 January 2023
Unprompted review
Rated 5 out of 5 stars

I was stopped by police

I was stopped by police and due to a recent rule change the IDP became mandatory in the country I was visiting without my knowledge. I was lucky enough to find the ITCA website and applied for an emergency IDP which I received promptly. Suffice it to say they helped me avert a major crisis and severe complications with the police. Excellent customer service.

10 January 2023
Unprompted review
Rated 5 out of 5 stars

It worked! Just take note of when they are open if your request is urgent.

They were closed(not so clear what time zone they are basing working hours off of) so my application wasn't being answered in the 15 minutes as the site promised. However, someone answered through the phone number listed for whatsapp(link didn't work and calling the number with phone didn't work, but copy/pasting the number into whatsapp did). The man who helped let me know they were closed, but he called a center to see if they could put my international license through since I ordered to be "urgent". It took another half an hour, but they sent it by email and I was able to rent the car I had paid for, but denied because I didn't have the International license(Spain).

So, website a bit unclear, but their service was great and it worked for me!

22 November 2022
Unprompted review
Rated 5 out of 5 stars

Relayable and recognized

There was some tollerable delays due to corrections. The selection of Catagory of vehicle allowed to select only one category of vehicle and it is confusing.
But over all you can trust them. Even if something goes wrong they will respond and help you.

21 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent support

When i have done my application for inter national licence I have got some mistake from my side. But when I contact ITCA support service , they have helped me to clear it . Such a wonderful experience. Really amazing

20 November 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look