Dreamstime Reviews 

2,343
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 315 reviews, reviewers had a great experience with this company. Customers frequently highlight the platform's user-friendly nature, finding it easy to navigate and upload content. Many people appreciate the exceptional customer service, noting the team's responsiveness, helpfulness, and quick resolution of issues. The wide variety and quality of images are also praised, making it a valuable resource. However, some people mentioned dissatisfaction with the payment system, citing low payouts and unexpected charges after cancellation. The "free trial" also caused frustration for some, as it often provided only watermarked images.

What people talk about most

Website

Users describe ambiguous interactions with the website, with some finding the platform user-friendly, easy to... See more

User experience

People report positive experiences with user experience, highlighting the platform's ease of use and... See more

Product

Clients share ambiguous opinions on product, with some reviewers praising the high quality and extensive... See more

Payment

Reviewers mention negative feedback about payment, with many expressing frustration over unexpected charges... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the exceptional and outstanding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have only one complaint. Last year they deleted one of my most popular images that had been up on their site for years without saying a word. I uploaded it again. That one was also deleted so I wrot... See more

Company replied

Rated 4 out of 5 stars

From a creator's standpoint, the earnings and provisions are decent, the site has easy-to-use functions and is very overlookable. However on the downside, there is still no possibility to arrange i... See more

Company replied

Rated 4 out of 5 stars

Overall, I like almost everything. Fast verification, fast payouts, user-friendly website. I don't like that you have to upload the additional vector file separately, which takes a lot of time. And... See more

Company replied

Rated 3 out of 5 stars

Payout are too low. almost all are .35 cents and a larger payout is rare. I sell a larger volume on Adobe and average around .65 per pay out. The ease of uploading and the lack or rejection's is the o... See more

Company replied


Company details

  1. Online Marketplace
  2. Photography Service

Written by the company

Stock photography community providing high quality stock photos and stock images. Free photos added weekly.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(2,343)

351 reviews in the last 12 months

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Rated 1 out of 5 stars

What a scam

What a scam, near impossible to cancle a "free" subscription that doesnt even allow downloading a single image with out super destructive watermarking's, STAY AWAY AT ALL COST!

24 June 2026
Unprompted review
Dreamstime logo

Reply from Dreamstime

Dear Carl-Emil,

I'm sorry to hear about your experience and understand your frustration. Our goal is to provide a seamless and valuable service, so it’s concerning to hear that wasn't the case for you.

Canceling a subscription should be straightforward, and I apologize if it wasn’t. We appreciate your feedback on the watermarking, and we're reviewing our processes to enhance clarity and user experience.

Please reach out to our support team at reviews@dremastime.com so we can assist you directly with any unresolved issues.

Thank you for your patience and for bringing this to our attention.

Best regards,
Dreamstime Customer Support Team

Rated 1 out of 5 stars

Pay for "Free " images--Right.

Every time I visit your site, I chuckle at this phrase: "In order to download more free images please purchase a payment plan. Members who purchase commercial plans have access to all our free images."
You expect people to PAY for your "free" images.
Talk about doublespeak!

19 June 2026
Unprompted review
Dreamstime logo

Reply from Dreamstime

our free photos collection is here https://www.dreamstime.com/free-photos

Rated 5 out of 5 stars

For me dreamstim is the best

For me, Dreamstime is a very good stock contributor, the photo review is very fast so we don't have to wait too long for the review.

19 June 2026
Unprompted review
Dreamstime logo

Reply from Dreamstime

Thank you for your review!

Rated 1 out of 5 stars

I bought their subscription and have…

I bought their subscription and have been using the plugin they themselves released for WordPress to insert images into the posts on my blog, but for over 4 days — despite having contacted support — there has been no way to get images and insert them into posts as they advertised. It's truly shameful, a scam, not worth using.

6 June 2026
Unprompted review
Dreamstime logo

Reply from Dreamstime

Hi Holly,

We updated our wordpress plugin, please use latest version and confirm that everything functions as intended.

Rated 1 out of 5 stars

Offered free trial then charged $45.00…

Offered free trial then charged $45.00 to my card and I can't upload the i mage without being watermarked.
Its a scam.

11 June 2026
Unprompted review
Dreamstime logo

Reply from Dreamstime

Thank you for your review.

Our site provides access to a free trial plan for premium images that allows you to download free high-res comp images and after you upgrade your plan the images will have their watermark removed. This is a trial plan and comp images are the norm in the stock photography industry for test purposes.

We also provide a free section, https://www.dreamstime.com/free-photos where you can download a certain number of images for free or upgrade for unlimited downloads (over 1 million) at a very low monthly price.
Since our website caters the largest community in the world we simply cannot provide all content for free, because we have to pay the bandwidth costs and, most importantly, the photographers who create and upload the content.

Thank you for your patronage, please email us if you need extra information about the above or about our discounts.

Rated 1 out of 5 stars

Free tryout period? Just a scam!

I wanted to try out the company’s services during the 15-day trial period they offered, during which they promised they wouldn’t charge my card until after that. However, even before I was able to download a single photo, they immediately tried to charge my bank account with the full price. This is a very underhanded tactic, and I can’t even find where to unsubscribe from this whole thing or cancel my registration. I feel like this whole thing is a really nasty scam.

7 June 2026
Unprompted review
Dreamstime logo

Reply from Dreamstime

I'm sorry to hear about your experience. It seems there was an issue with the trial pe@dreamstime.com directly to help resolve this matter and assist you with canceling your subscription. We value your feedback and want to ensure that your concerns are addressed promptly.

Rated 2 out of 5 stars

I signed up for the one week free trial…

I signed up for the one week free trial with 15 images after four images it all went South no customer service to speak of

20 May 2026
Unprompted review
Dreamstime logo

Reply from Dreamstime

Hi ,

We’re sorry to hear your experience didn’t go as expected. A free trial should give you a smooth introduction to the platform, and we understand how frustrating it is when that doesn’t happen — especially when you’re unable to get timely support.

We’d really like the opportunity to look into what happened with your account and help resolve the issue. Please contact us at reviews@dreamstime.com with the email address linked to your account, and our team will investigate this for you as quickly as possible.

Thank you for your feedback — it helps us improve both our service and support experience.

Best,
The Dreamstime Team

Rated 5 out of 5 stars

Great experience as a contributor, smooth payouts!

I have been contributing to Dreamstime for a while now, and my experience has been great. The platform is artist-friendly, and the review process is fair. I just requested a payout via Payoneer, and the process was smooth and straightforward. Highly recommend this agency for stock contributors!

20 May 2026
Unprompted review
Dreamstime logo

Reply from Dreamstime

Thank you for your review!

Rated 1 out of 5 stars

Idk why are you charging my account…

Idk why are you charging my account $25.00 it's not cool to steal from a needed family I am really not in any POSITION to lose money pls stop have some respect I'm struggling with my self and my parents that very sick so pls stop stealing from me ps.maira

18 May 2026
Unprompted review
Dreamstime logo

Reply from Dreamstime

I'm truly sorry to hear about this situation. It sounds like there might be an issue with your account. Please contact our customer support team at reviews@dreamstime.com immediately so we can investigate and resolve this for you. We're committed to helping you and ensuring your concerns are addressed.

Rated 1 out of 5 stars

charged me without my permission

charged me without my permission, never replied to my email, Dreamstine i suggest you reply and refund the amount, and ill remove the review for you after thats done.

19 May 2026
Unprompted review
Dreamstime logo

Reply from Dreamstime

I'm really sorry to hear about this issue. Please contact our customer support at reviews@dreamstime.com so we can address your concerns and initiate a refund promptly. We value your feedback and want to resolve this matter to your satisfaction.

Rated 1 out of 5 stars

Scummy

The site is specifically made to get your money with a subscription. The 15 photos trial advertised will get you one photo that you can't you. The 14 left are only downloadable with watermarks and without the option to buy a license separately, you're forced to buy a subscription and the UI for cancelling is so atrocious, it's specially made to make the user pause the subscription for 2 months instead of cancelling for real, that's really scummy! And also most of the pictures are trash and some look like they're shot on phones.

15 May 2026
Unprompted review
Dreamstime logo

Reply from Dreamstime

I'm sorry to hear about your experience with Dreamstime.
It sounds like there were a lot of frustrations regarding the subscription and cancellation process. We appreciate your feedback and will ensure it's passed along. If there's any way we can assist you further, please let us know.

Your comments about the photo quality are also noted, and we'll continue working to improve our offerings. Thank you for sharing your thoughts.

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