Dreamstime Reviews 

I had a billing issue and needed help to resolve it.
I reached out to the Dreamstime team and they were fantastic. They resolved the issue quickly, they were professional, courteous, and communicated clearly throughout the entire process. I am exceptionally satisfied with the service I have received from Dreamstime.

Dreamstime went above and beyond to help me. I had a query about my account and they got straight back to me and helped me through my problem. Given the time difference, they were very prompt in getting back to me too. They were very clear on how to fix the problem I had and used a step by step approach with different options. I was very satisfied with the outcome and will definitely be using them in the future when I'm looking for that "just right" photo again.

I use Dreamstime pictures on my website. I always found what I wanted in every theme in high quality. Great job! Thank you!

They were always prompt and helpful. Also it's one of the agencies I started with back in 2010.

I had a very positive experience using this platform. The website is easy to navigate, and the content is well-organized, making it simple to find exactly what I need. The quality of the resources is excellent, and everything feels professional and reliable.

What stood out most was the wide variety of options available and how quickly I could access and download what I was looking for. The overall user experience is smooth, and the service delivers exactly what it promises.

I would definitely recommend this to others who are looking for high-quality and convenient solutions. Keep up the great work!

Dreamstime has photographers of every nationality, interest, and experience level. Images are the result of considered personal curation along with the joy of sharing creative insights.

GOT CHARGED for a FREE trial, EVEN THOUGH I CANCELLED WELL BEFORE THE EXPIRY DATE (three days prior to expiry). Reason being due to unexpected urgent life matters coming up, I wasn’t in a position to use any of the images at that time.

After disabling auto renewal I even received an email to resubscribe or lose the benefits. But when I logged in today AUTO RENEWAL was still OFF, somehow the SUBSCRIPTION still RENEWED and I got charged for something I explicitly cancelled. It seems several other uses have this issue too at this time. I also saw no mention of such a charge in the terms of service, and cancelled auto renewal under the "Payment Profiles" page as mentioned in their TOS (so this might most likely be a bug with the website)

I have not used the new subscription and it remains untouched. I’ve already contacted support via both the platform and email to the reviews address, and I’m currently waiting for a response.

Would really appreciate some assistance to resolve this issue. I will change this review and rating accordingly as any new updates arise.

I signed up for a free trial, couldn't download any photos without watermarks and so immediately cancelled the trial and stopped autopayments.

I'm unsure how but the website has now taken £22 from my card. Feels like a scam to me...

Free trial only lets you download images with watermarks - which is absolutely useless to anyone! I cancelled right away and they had the audacity to charge my credit card a week later for the renewal. This is bordering scam.

I need help please. I subscribed to your service for a personal project (wanted to have aspen trees etched onto a shower door) I downloaded my image in two resolutions and saved them but they won't open.
Then since I hadn't resolved the issue kept my subscription another month and downloaded some other images for fun since I already paid for them--I cancelled my subscription April 3 and added the $.99 a month so I can still access my lightbox when I decide what to do with these images and got charged on April 4 for both the $25 and $.99 monthly charges. Can you take off the $25 and help me with how to open my original two downloads please?

You tricked me with 15 free photos and then charged me.

Best customer service Tom Templeman thank you again !

As other people also mentioned in their reviews, I've started my "free trial" only to find out that the images you are supposed to be able to download for free, are watermarked. I downloaded an "upgraded" version which I thought was covered by the "free trial" and the website charged me £23 (for one picture!). I contacted them via e-mail and as you can predict - they haven't replied.

The efficiency and accuracy of the response to my concern.