DPD Ireland Reviews 

200,472
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its efficiency, precise one-hour time windows, and excellent communication regarding parcel status. Many people appreciate the polite, friendly, and helpful nature of the delivery drivers, who often go above and beyond to assist. The overall service is frequently described as professional, reliable, and well-managed, ensuring prompt deliveries. However, some customers also noted issues with package handling, reporting items left in unsafe places, thrown over gates, or damaged by pets. A few other people also felt that orders were not delivered on time, were difficult to track, or were occasionally delivered to incorrect addresses or neighbors without proper notification.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Staff

Users describe positive interactions with staff, consistently praising drivers for being helpful, polite, and... See more

Service

Customers had positive experiences with service, often describing it as excellent, efficient, and reliable,... See more

Product

Clients share ambiguous opinions on product, with some customers reporting that their deliveries arrive... See more

Order

People report ambiguous experiences with order delivery, with some customers expressing delight over fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really appreciate being told t text and email of when my parcel will be delivered, especially given it is a 1 hour window. To date, each and every delivery has come within the time window specified... See more

Company replied

Rated 5 out of 5 stars

Excellent service as always. My goods are always delivered safely to my door. Thomas my delivery driver, always knocks on the door, rings the bell to let me know. Great service from the company an... See more

Company replied

Rated 5 out of 5 stars

I have commented on this before. Great service. I cannot praise Jamie enough. He is our regular delivery guy . Always so nice and friendly, despite our dog Holly barking at him. 5 star service all t... See more

Company replied

Rated 5 out of 5 stars

DPD delivers to me on a regular basis. Their level of communication with me regarding a deliver date and time with the option to choose a pick up point, is ideal and so well planned and thought out. I... See more

Company replied


Company details

  1. #1 of 2 best companies in Courier Service

Information provided by various external sources

Operating since 1986, DPD is Ireland’s largest dedicated parcel carrier. With the country’s most technologically advanced parcel sortation hub, a new fulfilment centre located right next door and 38 depots throughout Ireland, the DPD fleet collects and delivers up to 100,000 parcels daily. DPD Ireland is part of DPD Group which operates Europe’s largest road delivery network delivering more than 4 million parcels each day. Dedicated to ensuring the customer journey runs smoothly, from dispatch to delivery, DPD has implemented communication solutions that engage with the customer throughout the delivery process. In transit messaging via email, SMS and App provide real time updates at all the important stages of delivery, giving peace of mind and control..website

Welcome to DPD Ireland!

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

200K reviews

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4.6

All reviews

(200,472)

20,669 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivered in expected time slot

Delivered in expected time slot. Keith was v helpful and advised me of road works going ahead on road and carried heavy items to the door. Positive experience today.

23 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Brilliant delivery service

Brilliant delivery service

16 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Always on time

Always on time. Thanks

23 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 1 out of 5 stars

Giving one as i cant give zero

Giving one as i cant give zero. Left my mobility aid that I urgently need at the wrong address. 16 mins walk away. I have no way to track it down. Can't just go wandering looking for it. I have sent emails to all dpd addresses I could find and tried to phone but nothing. I am now going to have to look at renting a rollator for my trip which will put me over 100 euro out of pocket al because dpd hire drivers who are careless. Will never use a service that uses dpd ever again. Avoid like the plague!

23 July 2026
Unprompted review
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us.

Our sincere apologies for the inconvenience caused.

Your feedback is really appreciated and has been shared with our team to improve our service.

Warm regards
Team DPD Ireland

Rated 5 out of 5 stars

The driver always put my parcels in…

The driver always put my parcels in safe place

23 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

GREAT SERVICE

23 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Wonderful service

Wonderful service. Eddie is excellent and so reliable. Never an issue when he is working

21 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 3 out of 5 stars

Delivery was on time, but just left in open view.

Delivery was on time, and within timeframe, as always with DPD.
However, it was just dumped at the front door..as always, in plain sight for anyone passing to see (housing estate).
No attempt to hide it behing even a large plant pot (right beside the door) .
A neighbour spotted it and took it in for me, thankfully!

23 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us.

Our sincere apologies for the inconvenience caused.

Your feedback is really appreciated and has been shared with our team to improve our service.

Warm regards
Team DPD Ireland

Rated 5 out of 5 stars

Title.Make sure to pay this driver enough!Driver helpful and pleasant!Unloading…

Driver helpful and pleasant!Unloading package and putting where wanted not a bother.No unnecessary waste of time.Just the job!

23 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Good delivery

23 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Good service

Good service. Very prompt

23 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery

23 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

He arrived bang on time

He arrived bang on time

23 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Always on time

Always on time. Always a helpful and professional driver. I love the option to reschedule a delivery and also love the one hour window given, which is always accurate.

21 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Delighted with how fast my order was…

Delighted with how fast my order was delivered!!
Extremely efficient and well managed!
Thank you

23 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Delivered on time and driver efficient

Delivered on time and driver efficient

21 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Great driver

Great driver, really helpful and polite

23 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Good service and delivery man is…

Good service and delivery man is friendly and excellent care of all packages

21 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

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