GLS Ireland Reviews 

2nd parcel in 2 weeks not delivered when they said it would be. That's a company that's unreliable, wouldn't use them myself and will avoid purchasing from people who do.

Thank you very much

Not only did it get delivered to the wrong house but the package was left on a wall at the bottom of my neighbor's driveway

Never waiting long for my delivery,its great🙂

Good but the tracking updates were slow so I was not sure when my parcel was going to be delivered

Was very happy with my delivery, only thing I would have liked was to have a time ,so that I didn't have to sit in and wait.

Definitely the worst delivery company I've experienced. Package was delivered 4 days after the "latest date" advised by the item's tracking. Also, there were two consecutive days where the package was loaded onto a delivery van - the first day, nothing happened and it was returned to the depot. I can't leave packages outside, so I need to be home when the delivery occurs. GLS's approach seems to be that I'd just be home waiting for them, with nothing else to be doing with my time.

It’s not at the house

Absolutely the worst experience I have had with a transport company. I bought an item which was being returned to Spain. It was brought to the collection point in Artane in Dublin where it sat for over a week without being collected. Phone calls were made and promises of collection received. Emails and posted letters of complaint went unanswered.

As requested
Ref No. 00D090KEIH.!500Qt0onalX
Tracking No. 46625990660
Is this the same "support team" that failed to reply to email and post?.

They claim to have tried to deliver the package twice, they didnt. Now im being told by the vendor to schedule a new delivery, which GLS does not allot me to do.
They responded to this review asking me to contact their support, but their support never responded.

That tells you everything, they care about their image, not their service.

Very very poor waiting for a package for 3 days was supposed to arrive monday no show got a new emaul for delivery on tuesday again no show.got anorher updated email for delivery wed i rang gls they said it would be with me in an hour guess what no show. Tracking your parcel is useless its just lying waffle as you asked for it my parcel number is21600385484 OMG this joke of a company has said my package has been delivered and guess what still no package

Great delivery service — my parcel arrived safely. Thank you!

Just rang about a nondelivered parcel and looking for an explanation as to why you send out messages about delivery dates and no follow up communication when its not delivered. Person on phone hung up on me midsentence .Very poor customer service.

I would give these 0 stars if I could! AVOID at all costs brutal customer service no updates drivers just abandon parcels wherever they want Don't expect next day delivery you would be lucky to have it the next week after it's handed over.

Terrible service. The courier lied for two days in a row, claiming no one was home, so he didn't deliver, even though I was home and waiting. But it's not that important; all companies always leave packages at the front door near the mailboxes; there's no need to waste time waiting. Behind every mistake and problem there is a specific person, there is a first and last name! YZZERL4M ( 21600171446 )

And again I’m here to write another bad review. This company is horrible. I’ve had a package with them and for 2 days now it has said out for delivery and I’ve waited around for nothing to come. Rang them today to be told that the post person finished his shift early yesterday and did not deliver but said it was out again today. It’s not 7pm and it’s still not here.

Great service - received notifications throughout and delivered on time

Absolutely dreadful service. Parcel has been sitting in delivery centre for four days. "Customer service" representative on phone completely not interested in the fact that they are unable to do their ONE JOB of delivering parcels. "You're not the only one that uses our service" well you don't seem to be providing a service at all.

EDIT: Another day, still no sign of my parcel

EDIT: now Saturday. Parcel still held by GLS since Monday. No updates

Fantastic, fast