I really appreciate being told t text and email of when my parcel will be delivered, especially given it is a 1 hour window. To date, each and every delivery has come within the time window specified... See more
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Operating since 1986, DPD is Ireland’s largest dedicated parcel carrier. With the country’s most technologically advanced parcel sortation hub, a new fulfilment centre located right next door and 38 depots throughout Ireland, the DPD fleet collects and delivers up to 100,000 parcels daily. DPD Ireland is part of DPD Group which operates Europe’s largest road delivery network delivering more than 4 million parcels each day. Dedicated to ensuring the customer journey runs smoothly, from dispatch to delivery, DPD has implemented communication solutions that engage with the customer throughout the delivery process. In transit messaging via email, SMS and App provide real time updates at all the important stages of delivery, giving peace of mind and control..website
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Athlone Business Park, Dublin Road, Westmeath, Athlone, Ireland
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The parcel I received was damaged and torn, despite being clearly marked to be handled with care due to its contents. I was not at home on the day of delivery and asked the courier to leave the parcel at my doorstep. I was told that he could not do so and would attempt delivery the following day. After a while, I received a notification that the parcel had been delivered, although the photo showed that it had simply been left behind the estate’s fence, where it lay for the next few hours. As it had been torn open, anyone could have easily taken the contents. I am very disappointed with the way my delivery was handled. Although ultimately none of the items I’d ordered were lost or broken, I was forced to carry the parcel myself from the entrance gate to my apartment (about 150 metres). It was very disappointing experience.

Reply from DPD Ireland
Lovely staff delivering to houses & excellent with time & whattapp messages great to receive.

Reply from DPD Ireland
Always quick & reliable- and even better doesn’t wake the kids when it’s an early morning drop off.

Reply from DPD Ireland
Delivery within the time frame, driver was helpful as usual. Thank you.
Parcel left outside in the rain no message about delivery until a few minutes before it came

Reply from DPD Ireland
I ordered some GAA jerseys online, as my mother was visiting Ireland from New York. She wanted the jerseys for her grandchildren, but they weren't available in the shops. As she was about to leave for Dublin Airport, DPD Ireland pulled up to the house in County Down and delivered the package. The timing was perfect! Thank you.

Reply from DPD Ireland

Reply from DPD Ireland

Reply from DPD Ireland
Delivered on time , communication was excellent in regards to updates . The packaging was impressive and it was delivered with care

Reply from DPD Ireland
The driver only delivered 1/2 of the shipment on the tracking ID. The video evidence shows the driver entering with 1 parcel; not 2 as intended. The driver marked both parcels delivered. This has now created a concern with theft risk and I would like to receive a response from someone at the customer service center or depot manager.

Reply from DPD Ireland
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