Much cheaper Landlord's insurance than the quotes from GoCompare etc. Helpful call centre and documents sent by post for my records. My property agent says claims are always dealt with properly from... See more
Company replied
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Review summary
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Direct Line Landlords Insurance I had a really positive experience with Direct Line when setting up my landlord insurance. The staff were genuinely friendly and took the time to talk me through ever... See more
Company replied
I wanted to make new alterations to my policy and a very kind lady listened and then carefully explained about how I can make these changes. She put me through to another good listener who sorted out... See more
Company replied
I spoke to Phil Wilson, he was 100% a great guy. (We had issues due to having had a large previous claim - not with Direct Line). Phil became my voice speaking to the underwriters on my behalf, and ca... See more
Company replied
Company details
Written by the company
Solving problems is what we do. Policies for tradesmen, professionals, landlords, van drivers & home business owners.
Contact info
United Kingdom
- 0345 303 1753
- www.directlineforbusiness.co.uk
4.5
Excellent
11K reviews
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Efficient service and a good price
27 July 2026
Reply from Direct Line - Business
We're so pleased to see you found our service efficient and our pricing satisfactory. Thank you for your positive feedback! Paddy
The friendly and very helpful
The friendly and very helpful person who was dealing with my landlord insurance, which ended up in me purchasing 2 separate policies and gave me the confidence to contacting Direct Line for all my other policies when they become due.
27 July 2026
Reply from Direct Line - Business
We're so pleased to see about your positive experience with our team and we could assist you with your landlord insurance needs. It's wonderful to know we've earned your confidence for future policies. We truly appreciate your kind words and loyalty. Paddy
Easy to organise insurance on a…
Easy to organise insurance on a property at sensible price.
27 July 2026
Reply from Direct Line - Business
We're so glad to see you found organizing insurance for your property straightforward and our pricing was sensible. Thank you for your feedback! Paddy
No drama so easy straight forward…
No drama so easy straight forward process
Tryed a few other company and it felt like a mission
So easy 10 stars from me
27 July 2026
Reply from Direct Line - Business
We are so pleased to see your experience with us was straightforward and easy, especially after previous difficulties with other companies. Thank you for your wonderful feedback! Paddy
Home Insurance
The quote seems acceptable, but the agent was unwilling to negotiate a lower figure for the premium.
27 July 2026
Reply from Direct Line - Business
We appreciate your feedback regarding the premium negotiation. We'd always like to give you the best deal possible, but sometimes we're unable to budge on a price we've quoted. Thanks for sticking with us though, we appreciate it. Paddy
Reply from Direct Line - Business
We're so glad to see you found our product easy and simple to use! We appreciate your positive feedback. Paddy
Avanda dealt with my call very…
Avanda dealt with my call very professionally, confirmed that my online quote cover matched my current cover and I bought the cover over the phone
18 July 2026
Reply from Direct Line - Business
We're so happy to see about your professional experience with us and we could help you secure the right coverage over the phone. Thank you for sharing your positive feedback! Paddy
Difficult web site and telephone communication.
Impossible to renew on line,long wait to try renewal on phone.why was new quote for similar cover cheaper for alternative person than renewal of existing policy.no understanding with telephone Finally accepted new quote on line.otherwise would have changed company.
27 July 2026
Reply from Direct Line - Business
Hello Douglas, we're sorry to see this. If any information changes this can affect the price we offer, so if your online quote is under someone else's name then this will be what's caused the difference. We're pleased to see you've taken cover with us again though. Paddy
Direct Line Landlords Insurance
Direct Line Landlords Insurance
I had a really positive experience with Direct Line when setting up my landlord insurance. The staff were genuinely friendly and took the time to talk me through every part of the policy, making sure I understood exactly what I was getting. Nothing felt rushed or confusing - just clear, helpful guidance from people who know what they're doing.
The price seemed very reasonable too, which gave me extra confidence that I was choosing the right cover. Overall, a smooth, reassuring service from start to finish, and I'd happily recommend them.
27 July 2026
Reply from Direct Line - Business
We're so pleased to see about your positive experience when setting up your landlord insurance. It is wonderful to know our team provided clear, helpful guidance and you found the pricing reasonable. We appreciate you recommending us and are glad we could offer a smooth and reassuring service. Thank you for your kind words! Paddy
Problem solved
A good price for my needs
Once started was easy to select what was on offer
No hassle straight forward
22 July 2026
Reply from Direct Line - Business
We're so glad you found our pricing suitable and the selection process straightforward. Your positive feedback truly brightens our day! Paddy
Difficult to move from different parts…
Difficult to move from different parts of the site
27 July 2026
Reply from Direct Line - Business
We're sorry to see you had trouble. The team are here if you need any help. Paddy
Reply from Direct Line - Business
We are so glad to see our team member was able to provide you with such helpful assistance. We truly appreciate you taking the time to share your positive experience. Paddy
Good discussion on quote
Discussed Landlord insurance and got a good quote. which covered everything i wanted
17 July 2026
Reply from Direct Line - Business
We're so glad we could provide a good quote for your landlord insurance, covering all your needs! We appreciate your positive feedback. Paddy
This site is so simple to use
17 July 2026
Reply from Direct Line - Business
We're so glad to hear you found our site simple to use! We truly appreciate your positive feedback. Alex
Reply from Direct Line - Business
We're so happy to hear you found our services easy to navigate and a good value. Thank you for sharing your positive feedback with us! Nathan
Reply from Direct Line - Business
We're glad we could offer a competitive quote. Thank you for the positive review. Nathan
Easy access
17 July 2026
Reply from Direct Line - Business
We're glad everything was easy. Thank you for the positive review. Nathan
Easy to set up insurance for rental…
Easy to set up insurance for rental property + competitive pricing
17 July 2026
Reply from Direct Line - Business
We are so pleased to hear that you found setting up insurance for your rental property easy and that our pricing was competitive. Thank you for your positive feedback! Nathan
Everything question was answered well…
Everything question was answered well also the guy was helpful and polite
17 July 2026
Reply from Direct Line - Business
We're so happy to hear that all your questions were answered and that you found our team member to be helpful and polite. Thank you for your kind words! Nathan
Simplicity and speed and efficiency…
Simplicity and speed and efficiency also of course a fair and sensible price
17 July 2026
Reply from Direct Line - Business
Hi Michael. We're so pleased to hear you appreciate the ease, speed, and value we offer. Thank you for your wonderful feedback! Rachel
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