Telephoned to make appointment to discuss funeral plans for myself and husband (hopefully not in the near future) We were greeted by a very friendly lady who explained the plans. She was very helpf... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Having used Dignity for a pre paid plan for my Mother sixteen years ago my husband and I decided that we would like to arrange our own funerals so that our children are relieved of the stress at su... See more
Company replied
Funeral Directors, J H Kenyon, Fulham Broadway Our experience for our dearest Mum’s funeral went so smoothly and the service we received was truly exceptional. Our heartfelt thanks go to Debb... See more
Company replied
Ross was kind and considerate, taking the time to explain things. His friendly manner put me at ease and it was a pleasant experience, as opposed to the stress and anxiety of dealing with a funeral... See more
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Company details
Written by the company
Dignity is one of the UK’s most trusted providers of Funeral Services and Prepaid Funeral Plans, serving over 800 local communities nationwide.
Contact info
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, United Kingdom
- 0808 258 0719
- www.dignityfunerals.co.uk
4.8
Excellent
4K reviews
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I was talked through it all and it was…
I was talked through it all and it was an easy process.
29 June 2026
Reply from Dignity Funerals
Dear Maggie,
We're happy to hear that our team made the process easy for you. We appreciate your positive feedback.
Covered everything we needed.
Covered everything we needed.
On both meetings during the heatwave we were not offered a drink which would have been welcome as no air conditioning
6 July 2026
Reply from Dignity Funerals
Dear Stephen,
We appreciate your feedback and are glad we covered your needs regarding your funeral services. We're sorry to hear about the discomfort during the heatwave and will address the air conditioning and drink offerings across branches.
Friendly helpful information
26 June 2026
Reply from Dignity Funerals
Dear Robert,
Thank you for your kind words. We're pleased you received excellent support and care.
The lady and gentleman who made the…
The lady and gentleman who made the appointment and helped us manoeuvre around the subject were friendly, amusing and put us at ease whilst we made our choices, they gave us clear advice on options, read and reread any legislation we needed to understand until we had completed. We went in to listen to options available and were so impressed we took out our plans on the day.
6 July 2026
Reply from Dignity Funerals
Dear Elizabeth,
We're so pleased to hear that our team provided such a positive and reassuring experience for you. It's wonderful to know we could offer clear advice and help you feel at ease while making important decisions. We appreciate your kind words and trust in our services.
Reply from Dignity Funerals
Dear Jean,
We are so pleased our team's calm and patient approach helped ease a stressful process for you. We truly appreciate your kind words.
Planning our funerals, our way
My husband and I had already met Lisa in May after the death of my mother. Mam had left a dignity funeral plan which took an awful lot of pressure and worry off myself and my siblings. Therefore, we decided to do the same. Lisa was great, she talked everything through with us and it certainly wasn't a sombre thing like you might think, we laughed about the potential memories we were making for people with our own choices. Our funerals, our way. Thank you Lisa and also Angela from Stanway and Garnett, Redcar.
6 July 2026
Reply from Dignity Funerals
Dear Customer,
We're so glad to hear that Lisa, Angela and the Stanway & Garnett team were able to provide such a positive and reassuring experience. It's wonderful that we could help you and your husband plan for the future in a way that felt personal and even brought some laughter. We truly appreciate you sharing your kind words.
Simply the best and not ridiculously…
Simply the best and not ridiculously expensive
5 July 2026
Unprompted review
Reply from Dignity Funerals
Dear Barrie,
We're so glad you found our offerings to be both excellent and affordable. We appreciate your positive feedback.
Funeral plan
I have recently taken out a funeral plan. I found the whole process very easy and your member of staff was knowledgeable and helpful.
24 June 2026
Reply from Dignity Funerals
Dear Rachelle,
We're so pleased to hear that you had a smooth process and that our staff were helpful.
Great service
8 April 2026
Reply from Dignity Funerals
Dear Donna,
Thank you for your kind words and for taking the time to review our service.
lisa was extremely helpful and nothing…
lisa was extremely helpful and nothing was too much trouble can not praise lisa enough
25 June 2026
Reply from Dignity Funerals
Dear Catherine,
We're so happy to hear about your positive experience thanks to Lisa. We appreciate your kind words.
A kind and caring environment
A kind and caring environment. Very helpful and friendly. Clear prices clear plan of how it works. Couldent fault it.
24 June 2026
Reply from Dignity Funerals
Dear Derek,
We're so happy to hear you found our environment kind and caring, and our team helpful. Thank you for your wonderful feedback.
From start to finish everything was…
From start to finish everything was fully explained, including what was included and how the process worked. Very kind and understanding. Would highly recommend and the price is very reasonable
4 July 2026
Reply from Dignity Funerals
Dear Customer,
We're so glad to hear that our team clearly explained everything and provided a kind and understanding experience. We appreciate your recommendation.
Reply from Dignity Funerals
Dear Customer,
Thank you for your kind review.
The staff listen to my inquires
The staff listen to my inquires. Helpful with what I wanted. Couldn't ask for more.
1 July 2026
Reply from Dignity Funerals
Dear Christina,
We're happy to hear that our team was helpful and attentive to your needs. We appreciate your kind words.
Very pleased with the service and help…
Very pleased with the service and help offered. Fully explained in all details and happy with the arrangements that have been agreed.
3 July 2026
Reply from Dignity Funerals
Dear Henry,
We're so happy to hear that our team fully explained everything and you're pleased with the arrangements. Thank you for your kind words.
Very helpful staff
Very helpful staff, particularly Emma, who covered everything we needed to know about our funeral plan.
26 June 2026
Reply from Dignity Funerals
Dear Christopher,
We're so glad to hear that Emma was helpful and provided all the information needed. Thank you for sharing your positive experience.
I found Dignity professional
I found Dignity professional, kind and supportive.
Helping create the Policy that we needed.
Making sure our needs were met and we understood the process.
Would highly recommend 5🌟
3 July 2026
Reply from Dignity Funerals
Dear Linda,
We're so happy to hear that our team provided you with a professional, kind, and supportive service. Thank you for your wonderful recommendation.
Reply from Dignity Funerals
Dear Marica,
Thank you for your positive words.
Reply from Dignity Funerals
Dear Brendan,
Thank you so much for taking the time to leave your review.
Reply from Dignity Funerals
Dear Patricia,
We're so glad to hear that our staff made such a positive impression on you. We truly appreciate your kind words.
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