I placed an order on the 13th of November. It still hasn't been dispatched. No updates, no communication. They don't answer emails. I've now opened a case with PayPal to get a refund. I've had to use... See more
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Paid for product, waited weeks no delivery contacted them, transpired they sent the product to the wrong address. They stated then they would send another, nothing ever received, sent countless emails... See more
Company replied
I bought tge waterless shampoo and tried it today Urgh it’s horrible. It’s left my hair thick and sticky. I wished I hadn’t used it now as my hair was ok but now I’m going to have to wash it properl... See more
Dignity left my hair greasy!
Company replied
Company details
Information provided by various external sources
Specialist bathroom and personal hygiene products for adults and children with disabilities, special needs and sensory issues.
Contact info
Unit 5H, Business & Technology Centre, SG1 2DX, Stevenage, United Kingdom
- 01767 600079
- enquiries@dignitylcservices.co.uk
- www.dignitylcservices.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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First time and last time I use this company.
I placed an order on the 13th of November. It still hasn't been dispatched. No updates, no communication. They don't answer emails. I've now opened a case with PayPal to get a refund. I've had to use a different company to receive some waterless shampoo, which have dispatched the same day as purchased. This will be the first & last time of using this company. Trying to care for 2 disabled adults, I don't have the time to keep chasing people to send me something we really needed.
waterless shampoo and…
I bought tge waterless shampoo and tried it today
Urgh it’s horrible. It’s left my hair thick and sticky. I wished I hadn’t used it now as my hair was ok but now I’m going to have to wash it properly and as I’m disabled this is so difficult
I used it as instructions said, the only thing I didn’t do was towel dry it as it wasn’t that wet
RIP OFF....took money no product
Paid for product, waited weeks no delivery contacted them, transpired they sent the product to the wrong address. They stated then they would send another, nothing ever received, sent countless emails no response, ripped me off, took my money and got nothing in return, do not use this company. My order number was 12074

Reply from Dignity LC Services
Super quick delivery
Super quick delivery. Excellent service and very well packaged.
Fantastic company …
Fantastic I regularly order from this company as it’s the best place to get my sons toothpaste not waiting ages for delivery either
Highly recommended
Excellent range of personal hygiene products at a good price, the waterless shampoo is well loved by our son who has sensory processing disorder and doesn't tolerate water on his head, it's also great for anyone with dreadlocks to avoid hours of drying time. We also have the bubble tube and cuddle ball which are both great for stress relief. Fantastic communication with the company whenever there was a delay in dispatch.
Game changer
This was a game changer for my daily. My son is on the Autism Spectrum with sensory processing disorder. Washing hair used to have to be done with a wash cloth and soap and even theN It wasn’t great. When we tried this we can at last wash his hair with no tears or running away.
Great for people who have difficulty with Washing hair.
Other non water shampoo hair products left my autistic son hair sticky and still dirty however this one didn't would I recommend this product yes differently 5* from Me
Great products.
Great products and is great when you are too tired to shower or are unable to shower if you have trouble standing, its even good for when you don't have time to shower.
I love the waterless shampoo
I love the waterless shampoo as my child doesn’t like water over his head and it quick and easy also had fluffy hair after x amazing product
Excellent products and prompt customer…
Excellent products and prompt customer service when I had a problem with a discount code I had been given. Orders always arrive promptly.
wonderful company to deal with
wonderful company to deal with. Such quick and fast delivery. My mum ,at 96 is hard to persuade to wash her hair often enough. You were the solution. Now I give her a " Head Massage " every couple of days allowing her not to fuss and giving myself peace of mind.
Excellent service
Excellent service, the items I ordered arrived promptly, good quality products.
Great service and products
Second time ordered . V pleased ,great price and v quick delivery . Def the best waterless shampoo we’ve used . V pleased thank you
Amazing products at great prices…
Amazing products at great prices quickly dispatched
Fantastic customer service x
Have yet to use all the products ordered, but the shampoo is an absolute godsend - no more stressful nights before school. There was a small issue with the order but Chloe had it sorted in minutes, brilliant service!
Great sampoo
Great sampoo, my little one can't stand water, I was washing him with a towel for the last months, now I finally cleaned his head. Quick delivery and very good customer service. Thank you
Finding the waterless products have…
Finding the waterless products have been a life changer in our house, my daughter has ASD and sensory issues and bathing became an absolute nightmare...these products just tpok a lot of the anxiety and pressure out of the situation. The products are great and easy to use, promoting independence too. The website is great, customer service is extremely helpful and offer great advice too. I have recommended to lots of my friends.
Brilliant company quick delivery
Brilliant company quick delivery they really listen to their customers and know how to help
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