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Digitec Reviews 

12,462
•
TrustScore 4.5 out of 5

4.6

Electronics Store
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Rated 5 out of 5 stars

Never had any issues with Digitec. I’ve been ordering stuff here on the regular since 2022. The prices are good, the deliveries are quick, and the product selection is great! Best electronics online s... See more

Rated 4 out of 5 stars

The carrier didn't call me to pick up the delivery, because in my case it wasn't a private house, it was apartment building ... Good that they send me a mail right after drop of. Btw, everything else... See more

Rated 4 out of 5 stars

All great! The only confusing point is when I got notified by the Post that the package will be delivered between today and next Tuesday, when Digitec ensured all would be delivered today, as it final... See more

Rated 5 out of 5 stars

At Digitec you can always count on having the best equipment at the best price. I love shopping online but also at their store, which is super convenient and well organised (free espresso!) with peopl... See more

Company details

  1. Electronics Store
  2. Camera Store
  3. Computer Accessories Store
  4. Game Store

Written by the company

Digitec ist die relevanteste Plattform der Schweiz für digitale Produkte wie IT, Telekommunikation und Unterhaltungselektronik.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

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Asks customers to review

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Replied to 98% of negative reviews

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4.6

All reviews

(12,462)

4,304 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

normally very good

I ordered uncountable things from digitec and I had normaly no problems at all, but I had a few times where the support is not realy usable or the warranty got rejected, where I didn't understood why

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Skull is shaking from bass

I ordered it yesterday and it arrived at lunch today. Less than 24hrs and it was already home ! Also ever since I opened the package and put the headphones on I’ve been listening to music ( it’s been 3hours ) you can adjust the bass on the headphones, best purchase EVER !! My skull is shaking from the bass in the best way possible. ( Skullcandy Crush Evol )

10 September 2025
Unprompted review
Rated 1 out of 5 stars

Misleading product specifications

Misleading product specifications – avoid!

I purchased a Gaming PC desktop from Digitec because the product description clearly stated "Wi-Fi 6 / 802.11ax". What I received was a cheap mini USB Wi-Fi dongle (Tenda AX300) that barely delivers 2 Mbps in the same spot where my previous PC easily reached 100 Mbps.

This is false advertising. A PC sold as "Gaming PC desktop with Wi-Fi 6” should come with a proper integrated solution, not a low-end USB stick. Support is extremely slow to respond, and I still have no resolution.

If you expect to get what you pay for, look elsewhere.

26 August 2025
Unprompted review
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Reply from Digitec

Thank you for your review. We are very sorry that the product specifications did not match your expectations and that you received a Wi-Fi dongle instead of an integrated solution. We understand your frustration and apologize for the misleading information in the product description.

Our colleagues are already working on your case, and we kindly ask for a bit more patience until we can provide you with a resolution.

Your Digitec team

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