Digitec Reviews 

12,447
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Never had any issues with Digitec. I’ve been ordering stuff here on the regular since 2022. The prices are good, the deliveries are quick, and the product selection is great! Best electronics online s... See more

Rated 4 out of 5 stars

The carrier didn't call me to pick up the delivery, because in my case it wasn't a private house, it was apartment building ... Good that they send me a mail right after drop of. Btw, everything else... See more

Rated 4 out of 5 stars

All great! The only confusing point is when I got notified by the Post that the package will be delivered between today and next Tuesday, when Digitec ensured all would be delivered today, as it final... See more

Rated 5 out of 5 stars

Purchased a DJI Mini 3 to replace the one I lost. I received professional and focused help when requesting shipment info. This company has really fast shipment, but sadly I wasn’t in an area cover... See more

Company details

  1. Electronics Store
  2. Camera Store
  3. Computer Accessories Store
  4. Game Store

Written by the company

Digitec ist die relevanteste Plattform der Schweiz für digitale Produkte wie IT, Telekommunikation und Unterhaltungselektronik.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(12,447)

4,289 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Delivery dates are always fake

30 September 2025
Unprompted review
Digitec logo

Reply from Digitec

Thank you for your feedback. Unfortunately, without more details about your case, we are unable to address the issue specifically. Please note that delivery times shown in our shop are indicative rather than guaranteed. Depending on the product and its availability, delays may occur. We want to apologize for the delays that you've experienced.

Rated 5 out of 5 stars

Trustworthy platform

Whatever i ordered, it hasard always been delivered on time without any scratchs problems. Really great platform with good transparency on price and stocks.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

As always fast delivery

As always fast delivery, fair price.
The possibility to sell purchased but used products on the platform is a great plus!

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Digitec is fast and reliable

Digitec is fast and reliable. I have been ordering hardware equipment form digitec for over 10 years and have always been satisfied with the delivery, ease of payment and ordering.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Digitec a Trusted Partner for Every Purchase

Ordering from Digitec is always a pleasure — the platform is fast, reliable, and delivers exactly as promised. It truly feels like an extension of our family, giving us complete confidence when placing orders. What stands out most is the excellent after-sales service, which ensures we feel safe and supported even if product issues arise. We feel secure knowing our money is in good hands. Thank you, Digitec Team, for consistently bringing happiness to customers like me

19 September 2025
Unprompted review
Rated 4 out of 5 stars

Usual good experience except for packaging

As usual, the online ordering process was seamless, the delivery on time and the printer toner was offered at a competitive price. The only criticism is why Digitec/Galaxus thought it necessary to send the toner cartridge loose in a box that was fully four times the size of the cartridge box itself?

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Simplicity + luck = a great deal!

It's always so simple. Everything comes under a heading where you can search for exactly what you would like to purchase. In this case, there was an offer not to be refused on objects left in the warehouse. I was lucky and found three things I could really use!

11 September 2025
Unprompted review
Rated 4 out of 5 stars

normally very good

I ordered uncountable things from digitec and I had normaly no problems at all, but I had a few times where the support is not realy usable or the warranty got rejected, where I didn't understood why

16 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look