Excellent service from Joesph at DID Electrical in Limerick. He went out of his way to help me purchase a milk frother that suited my needs, and I'm delighted with it. It's easy to use, works perfectl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered oven and hob and selected day. Website automatically gave me a different day which was 5 days later. I rang the clonmel store and spoke to Billy who immediately accommodated me by changing... See more
Company replied
Having checked online for good deal for fridge/freezer we settled one one and followed up in store to check. Denys in turners cross went to all ends to satisfy our needs pointed out the value to get... See more
Lovely company to purchase electrical items from. Delighted that it was so nearby in Killarney, we didn't have to travel over to Tralee. Great choice of items, found exactly what we wanted at a compet... See more
Company replied
Company details
- #3 of 11 best companies in Appliance Store
- #1 of 7 best companies in Computer and Accessories Store
- #5 of 11 best companies in Electronics Store
- #1 of 4 best companies in TV store
- #2 of 3 best companies in Vacuum Cleaner Store
- #1 of 4 best companies in Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.8
Excellent
50K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Owen in bray store We'll we laughed we…
Owen in bray store We'll we laughed we cried great experience on a Sunday afternoon we were looking for a TV for the father in law budget decided well Owen did what any great sales person should do upsell well done Owen the father in law was happy wirh his TV and your experience and guidance and knowledge . 👏
2 August 2026
Unprompted review
Reply from DID Electrical
Hi Janice
We're delighted to hear you had such a great experience and found our team member's guidance and knowledge so helpful. We appreciate your positive feedback!
Thanks
DID Electrical
Gareth was brilliant helped with camera
Gareth was brilliant helped with camera
4 August 2026
Unprompted review
Reply from DID Electrical
Hi sophie
We're delighted to hear that you had such a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
We had a very good experience with…
We had a very good experience with Linda. Friendly, quick, professional.
26 July 2026
Unprompted review
Reply from DID Electrical
Hi P&J,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had such a positive experience with our team member. We appreciate your kind words.
Thanks
DID Electrical
Met Mandy in DID Electrical Tullamore…
Met Mandy in DID Electrical Tullamore with my mam Martina Walsh to buy a washing machine she was great help and was very kind she gave us all the ins and outs about the machine and her service was brilliant would definitely recommend her when purchasing in DID electrical tullamore
4 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our team.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Thanks
DID Electrical
Excellent service throughout
As soon as we entered the shop we were greeted by Mandy, who was very helpful and understanding about our needs, and gave us sounds advice too, regarding what appliances to choose, additional years or warranty, and more. She was very caring and nice. The store is also excellent in displaying products and prices, cleanliness and the quality of service and products on offer. Keep up the good work!
3 August 2026
Unprompted review
Reply from DID Electrical
Hi Chris
We're delighted to hear about your excellent experience. We truly appreciate your kind words and are grateful for your feedback. Thank you for taking the time to share your positive review.
Thanks
DID Electrical
Great Customer Service
Vinay in the DID Briarhill store was so generous with his time and expertise on my recent visit to the store. Thank you, Vinay!
1 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our team member.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Thanks
DID Electrical
I purchased from Finglas store and…
I purchased from Finglas store and Patrick was my point of contact he was a great help with everything making sure everything was in stock and sorting stock from other branches for me. Great service from start to finish. Thanks Patricia 😊
31 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our team member ensuring everything was in stock and sorted for you.
Thank you for choosing us, and we look forward to assisting you again in the future.
Thanks
DID Electrical
Colm - Excellent staff member at DID Bandon
Met Colm at DID Bandon. He is such a helpful member of staff-always pleasant and so informative.
I have met Colm in Bandon on several occasions now and he is certainly a reason to return here again.
1 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had such a positive experience with a member of our team. We appreciate your kind words and look forward to assisting you again in the future.
Thanks
DID Electrical
Thomas and all team are very…
Thomas and all team are very supportive. Helpful and honest.
I've most of my electrical devices purchased from DID even this phone.
Thanks
24 July 2026
Unprompted review
Reply from DID Electrical
Hi There
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our supportive and honest team. We appreciate your continued loyalty.
Thanks
DID Electrical
Caitlin excellent help with tv stand…
Caitlin excellent help with tv stand purchase
Would recommend 10/10
31 July 2026
Unprompted review
Reply from DID Electrical
Hi There
We are so glad to hear you had such a positive experience with your recent purchase. We truly appreciate your kind words and the excellent recommendation!
Thanks
DID Electrical
The service was excellent
The service was excellent. I would definitely come back again to buy more stuff
3 August 2026
Unprompted review
Reply from DID Electrical
Hi Martin,
We're happy to hear that you had such a positive experience with our service. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
Reply from DID Electrical
Hi Gediminas,
We're so happy to hear such wonderful feedback about our expert! Thank you for sharing your positive experience with us.
Thanks
DID Electrical
Ann at DID Bandon gave fantastic customer service
Ann at DID Bandon went above and beyond to deal with all our queries. We ended up spending almost €1,000 in store thanks to Ann’s exceptional customer service
2 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had such a positive experience with our team. We appreciate your kind words.
Thanks
DID Electrical
Purchased 2 items from Joseph in the…
Purchased 2 items from Joseph in the store in Childers Road Limerick a pleasant experience from start to finish. He has a lovely manner, excellent sales person would definitely buy from him again.
3 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had such a pleasant experience with our team member in the Childers Road Limerick store. We appreciate your kind words and look forward to assisting you again in the future.
Thanks
DID Electrical
Was into the store in Killarney today…
Was into the store in Killarney today and had the pleasure of dealing with Brian. He was very helpful and friendly and I would definitely go back there again when looking to make future purchases.
3 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had such a positive experience in our Killarney store. We appreciate your kind words and look forward to assisting you again in the future.
Thanks
DID Electrical
Reply from DID Electrical
Hi Caroline
We're so pleased to hear that you received such helpful service. It's wonderful to know our team made a positive impression. Thank you for sharing your kind feedback!
Thanks
DID Electrical
Tullamore store
We visited the Tullamore store to purchase a washing machine and we were served by Brendan. He is an absolute gentleman who is very knowledgeable and helpful.
3 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
We're delighted to hear you had such a positive experience at our Tullamore store. We appreciate your feedback and are glad we could assist you with your purchase.
Thanks
DID Electrical
The people (Owen) serving me where…
The people (Owen) serving me where extremely helpful and helped me choose the right kettle for my kitchen Bray
3 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience and received helpful assistance with your purchase.
Thank you for choosing us, and we look forward to assisting you again in the future.
Thanks
DID Electrical
Reply from DID Electrical
Hi Sharon,
We're so happy to hear you had a great experience and found our team helpful. We truly appreciate your kind words and valuable feedback.
Thanks
DID Electrical
Staff are very friendly and willing to…
Staff are very friendly and willing to answer any queries that arise while browsing their large variety of electronic appliances.
3 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our friendly staff and wide selection of electronic appliances.
Thank you for choosing us, and we look forward to assisting you again in the future.
Thanks
DID Electrical
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.