DHL Reviews 

They are so lazy. They will claim you weren't home when you were and they never tried to contact you, then they dump your package at a random pickup point, probably with a lot of other packages they didn't try to deliver. So, you get to walk half an hour in the sun to get your package while they have a beer and cigarette at a bar.

I ordered a package and I was waiting for it for the whole day. Tracking details said that they tried to deliver it and that no one was at home. That’s not true. I called customer service and they gave me a number that for some reason doesn’t work for my phone company and that starts with 8. They suggested that I should call my company so it could enable the service so I could call whoever that works at DHL. Seriously????

Well here we go again!!!
DHL spain an absolute disgrace!!!
The usual attempt delivery failed recpiant not at home and put to service point !!! Where ???
I had to phone e commerce DHL to find out where it is and arrange it my self as they do not deliver if it was a failed attempt!!!!
Absolutely useless company

I've paid over 200 euro for an envelope to be delivered from Russia to Portugal. The local deliverer is DHL Spain for some reason. Their couriers are lying that I am not home, that I cannot be reached, that I requested delivery another day. Nobody can be reached. Absolutely ugly. Delivery dates not guaranteed.

Delivery delayed over and over and everytime I have a DHL delivery I ask the sender to change to UPSor ANYBODY else. Do the driver even leave the vehicle or just make things up?

Olympic levels of incompetence and lack of professionalism. TOTALLY AWFUL.

Great job, DHL Spain—you've managed to mess up a simple delivery of a bank card. As usual, you claim that you've attempted delivery but never actually showed up. Can someone please fire the entire management team at DHL Spain? This situation is a disgrace to your name and reputation.

Dhl is the worst shipping company. The are very slow with delivery and are delayed all the time. Any time I have shipping with dhl it is a nightmare.

Poor Customer Services. A shame what I bought had to come over DHL. I don't know how they are in business.

I get 2 emails that order can't be delivered because my address is incorrect or not complete which was shocking for me. Dhl get full correct addres 3 times. First was when I placed order, second time I put again full address when I get first email from DHL that they can't deliver my parcel and 3 time was another email about incorrect address. I needed to call costumer service from costumer service they direct me to another number which cost up to 6€ per minute. What was frustrating they purposely dragged time for me to pay more for phone call. On the end I get information that dhl didn't put my street name and that was the reason of failed delivery. I don't understand why, why they doing that to people. How many times you need to give them correct addres. Is just like scam making money for stupid phone calls which shouldn't have place if I gave the 3 times correct full address.

I ordered two bank cards — one for myself and one for my wife. Sent mine via regular mail, hers with DHL Express. Guess what? Regular mail arrived in 5 days, while DHL Express is still out there somewhere, probably circling the block. I tried contacting support to arrange a redelivery, but let’s face it — if the courier can’t find the address the first time, I doubt even five more attempts will help unless he gets a map and a miracle.

Waiting for a delivery by DHL.... 3 times postponed... their answer: "we dont have time to deliver your package".

Don’t use. Customer service has given me the run around the whole day. I needed my documents today and was told that delivery would be impossible today after three failed attempts on three different days, for delivery in which they did not contact or ring my intercom at my apartment. I was at home all three time keep in mind. I call the customer service and get told that it’s impossible to collect and for my documents to be delivered also. I now must suffer cause I had documents that I needed for traveling and now I can’t travel without them and have to wait until Tuesday and will miss out on two days of pay via work because of their incompetence.

Shipped a few different things back to my employer, somehow the Macbook and Magic Keyboard never made it with the electronics. They were packed in a backpack that arrived with everything else which I'd shipped inside of it, but the macbook and keyboard were gone??

Clearly my parcel was opened, items stolen and then closed back up for delivery.

Had an import from the UK and I was aware that there would be duty and other charges. The total invoice value was £238 included vat and DHL shipping. DHL wanted to charge 184 Euros for duty and their charges but refused to provide an invoice? DHL send all emails through a DONOTREPLY email address to frustrate the customer too. Terrible company avoid at all costs.

DHL is easily the worst logistics company on Mallorca. Once again, despite the exact address indicated on the parcel and the sender having given to DHL our (Spanish) phone number, DHL pretends it could not find our address and simply waits for the customer to pick up the parcel, before sending it back without giving notice. Great cost cutting measure? I call it terrible customer service.

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UNACCEPTABE ANSWER TO MY REQUEST TO CHANGE MY REFERENCES. MR DANIEL PECEROSO SHOULD BE IMMEDIATELY DISMISSED BY A SERIOUS COMPANY

Very fast delivery from Spain to Finland and visceversa. In just one day.

it is the worst shipping company in Spain. every time something is to be delivered by DHL it is either delayed (in the best case) or not delivered at all/returned. in the tracking there will be always something like "Delivery could not be made: recipient absent", but in fact looks like they just do not bother coming to the address.

I had to be delivered 2 packages this week. In both cases they didn't even bother to deliver it to my address, they directly left them in the store.