Eddie was attentive, friendly, professional and knowledgeable, without being over bearing, over familiar or pushy. He spent time understanding our requirements, going through our options and gave us s... See more
Company replied
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Eddie was attentive, friendly, professional and knowledgeable, without being over bearing, over familiar or pushy. He spent time understanding our requirements, going through our options and gave us s... See more
Company replied
Relaxed, helpful, diligent and friendly whilst remaining professional. A great idea re another salesperson carrying out a thorough check of the order with the customer prior to the order going through... See more
Company replied
The young man who served me was very knowledgeable about all the products available, extremely polite & helpful. Great experience all round. Thank you
Company replied
Customer service was excellent. Always checking in and never pushed us into purchasing anything. Gave us time to think and come back when decided. Very kind, friendly and welcoming.
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Stirling Road, Unit 1A, YO30 4XZ, York, United Kingdom
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Assistant knew everything we needed to know about the sofa we purchased

Reply from DFS Furniture - York
Excellent customer service as always. Friendly and knowledgable staff. I have bought from here many times and never disappointed.

Reply from DFS Furniture - York
Barney was very helpful and friendly . Wasn't pushy and gave us space when needed to decide what we wanted. Very knowledgeable also on thw different products available

Reply from DFS Furniture - York
Customer service was really good. Not too pushy understood what we wanted. Spoke to manager who rang another store, which had our furniture in for visual purposes. Didn’t rush us and gave us space. To look around the shown room. She was really nice.

Reply from DFS Furniture - York
All the staff were really helpful , not pushy at all. We ended up speaking to Emily and she took us outside to view the fabrics in daylight which was super helpful. Would recommend anyone to go here if only for the lovely staff.

Reply from DFS Furniture - York
The quality products and helpful friendly staff

Reply from DFS Furniture - York

Reply from DFS Furniture - York
The lady who helped me was wonderful sadly I can’t remember her name but her daughter is called Mina and she works in IKEA2 doors down.
She was very helpful. I’m very professional. She listened to what I had to say and we chose accordingly. Can’t speak highly enough about her. Thank you so much.

Reply from DFS Furniture - York
Barney was really helpful and made sure we knew exactly what we were getting. The whole process was really straight forward and he was lovely to deal with.

Reply from DFS Furniture - York

Reply from DFS Furniture - York
We visited a number of furniture shops to try and find what we wanted. DFS were the only place that had what we wanted for the price.
The staff were very helpful and friendly and got our purchase sorted very quickly.

Reply from DFS Furniture - York

Reply from DFS Furniture - York
DFS Clifton Moor, extremely friendly, helpful staff...Andy who was our Sales Advisor was very knowledgeable, had great insight into the sofas we were looking at and helped us choose our new sofa, thank you again for your friendly manner & expertise3

Reply from DFS Furniture - York
We were offered help and advice from two members of staff who were both pleasant and informative.

Reply from DFS Furniture - York
From walking in to purchasing a corner setee to walking out think took 25minutes how seriously amazing while brouseing met with jordon gamble such polite well mannered guy
offering his help if we needed then he let us brouse the shop with out any bother when we found a corner we was stuck on he came to chat with us shown. Many fabric colours also told us about the protection which I’m so happy about and to have also he told us about the donation to charity which we could even win our setee now that’s something to look out for and didn’t hesitate to purchase too so big thank you to jordon Every think is filled sighned emailed and. on order carnt wait so exited if we do win our purchase I’ll be back to buy all our setee extras. Full 5 star rating from us have a seriously good day jordon

Reply from DFS Furniture - York
Lovely sales lady very friendly. Welcoming and made the whole experience easy and relaxing.

Reply from DFS Furniture - York
10/10 for customer service from Craig at the DFS York Clifton Moor showroom!
We had an excellent experience discussing and purchasing our new sofas, table and cushions. All our questions were answered clearly and purchasing decisions were double checked before we completed the purchase paperwork. The whole process was relaxed, unpressured and professionaly completed. We came away feeling happy we’d made the right purchase decisions and confident in the product. Well done DFS and Craig.

Reply from DFS Furniture - York
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