Myself and my wife visited teesside Park store on Monday evening to enquire about a Orka sofa, We where met by a lovely gentleman (sorry unsure on name) who was very approachable. He showed us to the... See more
Company replied
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See what reviewers are saying
You are spoilt for choice at Teesside Park with several sofa shops in close proximity. We had an idea of what we were looking for having researched it on line. I think we visited DFS 3 times and each... See more
Company replied
A great experience looking for a new sofa and chair. No pressure from the staff as you walked in, allowing you time and space to look on your own. When needed we were assisted by a lovely staff mem... See more
Company replied
Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, United Kingdom
- 0333 999 9845
4.9
Excellent
9K reviews
Asks customers to review
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No pushy sales person
No pushy sales person
Was shown lots of options.
Explained everything in detail, from the finance to the care products
Offered refreshments when dealing with the paperwork
Overall great customer service from Annabelle
30 August 2026
Reply from DFS Furniture - Stockton
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
It was so easy the salesman Dale was…
It was so easy the salesman Dale was first class to deal with
30 August 2026
Reply from DFS Furniture - Stockton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Made to feel welcome and dealt with…
Made to feel welcome and dealt with swiftly. Very friendly and helpful.
30 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very professional and attentive.
30 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The salesman was helpful and gave me…
The salesman was helpful and gave me advice. He liked the colour I chose , nice to hav another person's opinion.
30 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Had a couple of visits to dfs due to…
Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the couch of our choice and reserve until we have a move in date. Really took the pressure off and secured summer sale prices
29 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The gentleman give us good advice very…
The gentleman give us good advice very sociable couldn’t knock him at all
29 August 2026
Reply from DFS Furniture - Stockton
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Michael was extremely helpful today…
Michael was extremely helpful today whilst ordering my sofa. Thank you :-)
29 August 2026
Reply from DFS Furniture - Stockton
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Michael our salesperson was fab
Michael our salesperson was fab ! - He didn't rush our decision gave helpful suggestions. Great service this is our 3rd DFS sofa over the past 20+years.
29 August 2026
Reply from DFS Furniture - Stockton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
The atmosphere of the store was very…
The atmosphere of the store was very relaxed. Annabelle was excellent at helping us choose the furniture we needed. Annabelle was very helpful and very knowledgeable on the furniture.
29 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The staff were friendly very helpful…
The staff were friendly very helpful and l was able to get exactly what I was looking for.
22 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Great service from both dale and Lucy…
Great service from both dale and Lucy in Stockton. Very easy process and were very very helpful in personalising our choices. Would highly recommend
28 August 2026
Reply from DFS Furniture - Stockton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
A great choice .
A great choice .
Great prices .
Great sales people .
I was looked after By Liam and he was a top top guy to deal with .
28 August 2026
Reply from DFS Furniture - Stockton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
I was helpt over phone by Aron who made…
I was helpt over phone by Aron who made making my purchase very easy his patience was very much appreciated a big thank you for the help given
28 August 2026
Reply from DFS Furniture - Stockton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent Service
28 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Yes very happy with my experience with…
Yes very happy with my experience with DFS. Dale who served me the Teesside shops was very helpful with my purchase of my new sofa. He explained everything very well and helped me make a good choice.
27 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
I felt I was treated with great care and respect
All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all extra care warranties that are available.
Debbie was able to answer any questions I had very promptly and she was not 'pushy' for a sale . If I should be looking for any other furniture in future, I would be happy to go back to her for advice and support. Thankyou Debbie
28 August 2026
Reply from DFS Furniture - Stockton
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Effortless and efficient
Walked in knowing what I wanted, was greeted with great service, very efficient and friendly. Coffee was fab while we processed the order. Highly recommend DFS.
6 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Stockton
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Great store
Great store, very friendly service, great deals. Made to feel welcome and complimentary coffee.
27 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
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