DFS Furniture - Sidcup Reviews 

The lady who helped me was Kay in the Sidcup store. She was really honest and gave me plenty of time to go through options. Without her help i would not have bought the sofa and im very happy.

Beri and all staff were very helpful explained everything in detail and Beri was very patient with my 2 disabled sons she done herself proud today keep up the good work

Had a lovely young lady who was very helpful and friendly and caring x

Very very helpful

She was very helpful, found all are needs, lovely lady and very good at her job.

Big thank you.

The sales person was great!
Very knowledgeable ,
And pleasent to deal with.
A true professional. ⁷

Great customers service by the friendly gentlemen

On entering the store we were welcomed but no hassled. When we made our decision the sales person was extremely helpful and Knowledgeable so made the process very easy

Served by Joseph at Sidcup. Patient and thorough with selection and explaining the process and extra requirements we had. Excellent experience throughout.

Kay helped us from our first visit to our 3rd visit when we eventually made our order. She was enthusiastic, very helpful and gave us help and information all the way through. Kay really did make our experience so easy and smooth, will be telling all our friends to go and visit!

Very smooth and informative buying process.

The assistant was very friendly and patient

I recently purchased a sofa from DFS and had a fantastic experience from start to finish. Kay assisted me she was friendly, knowledgeable, and took the time to help me find the perfect sofa for my home without any pressure.

I'm delighted with my purchase and would highly recommend this shop to anyone looking for quality furniture and outstanding customer service.

I am extremely disappointed with the service I have received from DFS. My dining table and chairs have not been delivered, and I have received no clear updates despite repeatedly calling customer service. The support team has been unhelpful and unable to tell me when my order will arrive.

I even visited the Sidcup store where I purchased the furniture. They promised to call me yesterday with an update, but nobody called back. Having to chase both the store and customer service without getting answers is extremely frustrating.

Before I switched to finance, DFS kept calling me. However, since the finance was arranged, that level of attention has disappeared.

This has caused unnecessary stress and inconvenience for our family. The lack of communication, broken promise to call back, and poor customer support are unacceptable. I expect DFS to take responsibility, provide a confirmed delivery date, and resolve this promptly.

Staff were really friendly and patient

Helen was really helpful on our first visit for a sofa. We returned and Berry was just as helpful. I found her honest and answered all our questions. Well done DFS for employing such helpful staff

You had what I wanted and the salesman Josiah was friendly, patient and helpful.

We had a great experience shopping at the Sidcup branch for our new sofa. They had a fab range, gave us time to have a look and the staff were so helpful. Val was really knowledgeable, not pushy at all (something I really don't like when shopping) and we left so happy with our new purchase.

Brilliant customer service in-store"
We’ve just ordered our new sofa from DFS and had a wonderful experience. The sales representative was patient, knowledgeable, and helped us look at all the customisation and fabric options available without rushing us. The ordering process was completely stress-free. Now we can't wait for it to arrive!