We had an idea of what we wanted when we entered the store. Joseph, our advisor, was extremely helpful in helping us match different pieces together. He was very knowledgeable on our chosen sofa... See more
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I wanted to share some positive feedback about Joseph at the DFS Sidcup branch. He was incredibly helpful when I was choosing a sofa, taking the time to talk through the different options, fabrics, a... See more
Company replied
BRILLIANT Natalie ( Sidcup branch)was amazing and very helpful with our order. She went through all our options on colours, patterns, style etc. She was very knowledgeable on the products in the sto... See more
Company replied
Professional friendly staff, who were not pushy and trying to harass you when looking around the store but were there for you when you needed to ask questions and information about the furniture. I wo... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, United Kingdom
- 0333 999 9771
4.9
Excellent
8K reviews
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5 star to Kay who was selling us the…
5 star to Kay who was selling us the furniture in Sidcup, would give her more stars if I could, she was extremely informative, answered all questions that were asked. Would definitely recommend DFS to family and friends thanks to Kay .
15 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great service by val talked me through…
Great service by val talked me through everything advised on all aspects of furniture care and insurance made the purchase easy and delivery in just 3 weeks
15 July 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very nice saleslady
Helen came to us and helped us decide and ultimately purchase the item we had gone in to look at and try out
15 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Kay was so helpful
Kay was so helpful, kind and patient with us while making the right selection for our new sofa. Thank you again!
14 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Fantastic service very professional and…
Fantastic service very professional and friendly
14 July 2026
Reply from DFS Furniture - Sidcup
Hello Stephen,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Joseph was so helpful and very caring…
Joseph was so helpful and very caring and didn’t rush us at all he even made us a lovley coffee first class member of staff
14 July 2026
Reply from DFS Furniture - Sidcup
Hello Samantha,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Purchase of 3 seat sofa
Purchase of 3 seat sofa
We were left to look around the store for some time before we were approached by one of the representatives, Joseph. He answered our questions and we were still undecided so he left us to make up our minds. In the end we agreed to purchase a recliner 3 seat sofa. He explained how it worked, and after completion we left. No pushy salesman which we were pleased about.
Joseph did his work well, competently and thoroughly with no time wasting
14 July 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
There customer service was very good
There customer service was very good, the guy who helped me was very helpful.
13 July 2026
Reply from DFS Furniture - Sidcup
Hello Asha,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Val was very knowledgeable and very…
Val was very knowledgeable and very helpful. Fully explained everything clearly. We are very satisfied
14 July 2026
Reply from DFS Furniture - Sidcup
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
The lovely lady who served us today
The lovely lady who served us today - Natalie Rodriguez. She was very friendly, professional, polite and knowledgeable.
Thank you very much for the fantastic customer service today
13 July 2026
Reply from DFS Furniture - Sidcup
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Helen at Sidcup branch was excellent…
Helen at Sidcup branch was excellent she guided me choosing the sofa bed for my needs. I wanted a firm one with a good mattress. I chose the Roseley.She was very nice and explained everything to me about the aftercare plan
13 July 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great service from start to finish
Great service from start to finish. Natalie that helped was very attentive showed us different varieties and knew exactly what we wanted.
12 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent salesperson and good products
Efficient sales person who knew her products, very helpful and friendly too.
13 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
As soon as I walked in to store I…
As soon as I walked in to the store I was given so much help and advice, didn’t expect to order on the day but everything seemed so easy and with good advice so I went for it thank you Temi
12 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Fantastic service
We were served by Kay she greeted us when we came in, offered us a drink but left us to browse. She answered questions when we called her over and helped us choose a sofa that was excellent for us, absolute star
12 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great service
Great service , lovely tone used and was patient whilst was discussing with my partner in a different language. Helpful and gave advice.
12 July 2026
Reply from DFS Furniture - Sidcup
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
A very warm reception by the staff
A very warm reception by the staff, extremely helpful very patient kind and professional.
11 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Staff were friendly and very helpful.
4 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sidcup
Good morning Djoma,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare. Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Holly M
DFS Customer Support
The lady that served us was helpful…
The lady that served us was helpful very polite she made the experience easy
11 July 2026
Reply from DFS Furniture - Sidcup
Hello Alex,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
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