Joseph the salesperson was very professional, polite and spent time making sure all was understood. Showed interest in what was needed and gave good advice about goods purchased. Very pleasant per... See more
Company replied
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See what reviewers are saying
Sana didn't just sell the product but ensured it would fit in my new living room. She was great at making me question what fitted my needs both for comfort and looks of the house. Fantastic expe... See more
Company replied
We didn't at any point feel pressured into buying/making a decision. No pushy sales people lurking behind furniture ready to pounce! Temi only asked if we needed any help. We'd already seen a sofa onl... See more
Company replied
Helen took time to explain the product and associated items and relevant safeguards. She allowed me time to make my decision, did not rush me, made us all a drink and showed all relevant styles that... See more
Company replied
Company details
- Furniture Store
- also in
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, United Kingdom
- 0333 999 9771
4.9
Excellent
9K reviews
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Helen was so great at helping us make…
Helen was so great at helping us make the right decision and and why we came back a week later to buy from her!
11 October 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Lovely friendly salesperson
Lovely friendly salesperson. Helped us with colour matching and didn’t rush us. She was fabulous
24 October 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The lady who helped us buy our dream…
The lady who helped us buy our dream sofa was amazing and very knowledgeable on the insurance and cleaning package. thank you again
16 October 2026
Reply from DFS Furniture - Sidcup
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Joseph the salesperson
Joseph the salesperson was very professional, polite and spent time making sure all was understood.
Showed interest in what was needed and gave good advice about goods purchased.
Very pleasant personality.
Top marks so far Joseph
Thank you
22 October 2026
Reply from DFS Furniture - Sidcup
Hello Janet,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Fantastic customer service by Sans,
Fantastic customer service by Sans,
Thank you for your time and experience
22 October 2026
Reply from DFS Furniture - Sidcup
Hello Nicola,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Sana was great
Sana didn't just sell the product but ensured it would fit in my new living room.
She was great at making me question what fitted my needs both for comfort and looks of the house.
Fantastic experience and will be back when settled in flat.
22 October 2026
Reply from DFS Furniture - Sidcup
Hello Steve,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Belle was great really helpful…
Belle was great really helpful explained eveything brilliantly, very satisfactory service
22 October 2026
Reply from DFS Furniture - Sidcup
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Joseph was extremely helpful and…
Joseph was extremely helpful and provided great service and was very welcoming. Highly recommended DfS in Sidcup and Josef.
21 October 2026
Reply from DFS Furniture - Sidcup
Hello Tracy,
Thanks for your lovely feedback, we’re glad to hear Joseph met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Good information and a pleasant…
Good information and a pleasant experience. Would recommend. Great service
21 October 2026
Reply from DFS Furniture - Sidcup
Hello David,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Natalie was knowledgeable and…
Natalie was knowledgeable and informative about all the ranges and allowed us to pick the most suitable items . Warm and friendly .
20 October 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello Susan,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Sales person was very knowledgeable and…
Sales person was very knowledgeable and went through all options available.
21 October 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
We were seen by Valerie with 10 out 10…
We were seen by Valerie with 10 out 10 good service.
21 October 2026
Reply from DFS Furniture - Sidcup
Hello Caron,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello Sue,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The staff were extremely helpful and…
The staff were extremely helpful and knowledgable and tolerant as we had a toddler with us. Spoke us through various options with each sofa.
20 October 2026
Reply from DFS Furniture - Sidcup
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Very good experience and the staff was friendly and helpful!
The staff communication was amazing and very helpful
20 October 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
The sales rep was very helpful and we…
The sales rep was very helpful and we had a great experience in the store and would recommend
20 October 2026
Reply from DFS Furniture - Sidcup
Hello Barry,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Joseph was excellent in looking after…
Joseph was excellent in looking after us and help get what we needed x
19 October 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Excellent service from Natalie
19 October 2026
Reply from DFS Furniture - Sidcup
Hello James,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Helen was extremely knowledgeable &…
Helen was extremely knowledgeable & helpful, she showed us different options and explained everything before we made our choice, a 10 out of 10 service.
19 October 2026
Reply from DFS Furniture - Sidcup
Hello John,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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