Our visit to the DFS store in Paisley was a very relaxed experience that was a welcome change for furniture purchasing. We were offered & given good advice & also left to browse. Joanna showed us the... See more
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Was allowed to look around the store without being pounced on. Member of staff was very approachable, very knowledgeable, showed me various sofa beds available, asked me about the changes I am making... See more
Company replied
Bobby was very helpful (& patient!) in assisting us to narrow down our search and select a sofa that we were happy with. He was very knowledgeable about the stock and listened to what we were lookin... See more
Company replied
Ian was very helpful and professional. He clearly explained all the benefits and features regarding our choice of sofa. He then took us through the finance options available to us. All in all, Ian d... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Washington Road, PA3 4EP, Paisley, United Kingdom
- 0333 999 9792
4.9
Excellent
11K reviews
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We had great experience due to the sales assistant she was great at her job.
We had a great experience due to the relax atmosphere ,the sales assistant was very nice and good at her job ,no rush she helped us decide what we best for us ,so a great place to shop.
7 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent Experience
The Member of staff who engaged with us was brilliant from the outset, wasn't pushy and was extremely informative with a 'couldn't do enough to help attitude'
We felt listened to throughout and were given all the relevant information to make an informed decision.
I would definitely recommend our Sales Executive to anyone looking for a suite
7 August 2026
Reply from DFS Furniture - Paisley
Hello David,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Heather was nice
Heather was nice . She listened to what we were looking for . Heather then supplied us with a nice coffee while we were looking and was in no way pushy . We actually went in with my dad and we both ended up buying something all because of heather's good service
7 August 2026
Reply from DFS Furniture - Paisley
Hello Jim,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Staff attentive and helpful
Visit to purchase suite having already looked and narrowed down options. Staff member spoke with us and covered our queries, viewed fabric choice in daylight. He passed us to other staff member to complete our purchase and arrange delivery schedule. Very happy with choice. Staff polite and very helpful throughout. No waiting and no pushy sales.
6 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
A great buying experience
The sales assistants were really knowledgeable, friendly and helpful.
Derek and the others made choosing a sofa easy.
6 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
nice easy experience and helpful and…
nice easy experience and helpful and informative staff on sofas
6 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
5 star
Very helpful staff members who made the purchase process very easy to understand.
5 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Roary was brilliant
Roary was brilliant
Advised of our budget and what we wanted and he found the perfect couch within minutes
29 July 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Being allowed to browse without being…
Being allowed to browse without being hassled .staff member Iain was incredibly helpful and explained the whole
Process and
Options .
4 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Member of staff who assisted me was…
Member of staff who assisted me was very helpful and discussed any concerns. service was excellent.
4 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Wonderful service…
What made my experience great was the very kind gentleman who helped me with my decision to buy my new chair.
He was very kind and patient and it was a great decision to go into the store and chose my chair rather than being online..,
4 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great Experience in DFS Paisley
I had a great experience with DFS in Paisley. Derek helped me pick the best possible couch and helped me look at various options, he wasn’t pushy or too vague, he gauged my interest and suggested chairs and couches he thought would best suit my preferences and was spot on. As I went for a Cinesound couch in the end, Derek showed me everything it could do and went over all the details with me. I would highly recommend asking for Derek at DFS Paisley, especially regarding couches with more tech in them and for a good chat and welcoming experience !
3 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Excellent furniture quality and top class customer service
The furniture quality is excellent and customer service is top class.
3 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Incredibly helpful and efficient service
The manager was incredibly helpful, attentive and patient throughout, without being by overbearing. Very happy with the service!
2 August 2026
Reply from DFS Furniture - Paisley
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Great customer service, explained all the add ons and costs clearly.
2 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Positive shopping experience.
2 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Good customer service.
1 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Paisley
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Misc items sold by Lavina with patience and good humour
Laminate took time to offer constructive help
1 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
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