Alistair was very clear on how to service the various cushion types. He also sorted friends who had come with me to the shop who also purchased your products. His associates followed the process of ve... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Alistair was very clear on how to service the various cushion types. He also sorted friends who had come with me to the shop who also purchased your products. His associates followed the process of ve... See more
Company replied
Our visit to the DFS store in Paisley was a very relaxed experience that was a welcome change for furniture purchasing. We were offered & given good advice & also left to browse. Joanna showed us the... See more
Company replied
Bobby was the member of staff in Paisley who helped us with our purchase of a small 2 seater recliner sofa. He was friendly. professional and knowledgable in the product design, comfort and finance a... See more
Company replied
Was allowed to look around the store without being pounced on. Member of staff was very approachable, very knowledgeable, showed me various sofa beds available, asked me about the changes I am making... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

Washington Road, PA3 4EP, Paisley, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ian was fantastic he provided all the information needed for me to make a decision on the right sofa
He is top tier

Reply from DFS Furniture - Paisley

Reply from DFS Furniture - Paisley
Had a great experience Ian was great and very helpful explaining everything

Reply from DFS Furniture - Paisley
The lady in the store was amazing! She made a bangin cup of tea 2 help me relax & was a very pleasant experience! 10 out of 10 for customer service! Spot on ! ;-) thank you very much

Reply from DFS Furniture - Paisley

Reply from DFS Furniture - Paisley
The sales staff ensured I got the best deal and showed me all the options

Reply from DFS Furniture - Paisley
Bobby was the member of staff in Paisley who helped us with our purchase of a small 2 seater recliner sofa. He was friendly. professional and knowledgable in the product design, comfort and finance available to us for the sofa we chose. Thank you.

Reply from DFS Furniture - Paisley
Very relaxed and happy advisor who gave us so many options and plenty of time to consider on out purchase,explained everything in detail .i reviewed my purchase online however once i seen the actual sifa I changed my mind ,the sales advisor supported my decision and gave me alternative choices ,great service throughout would totally recommend visiting the store as what you see online does not compare to the actual thing

Reply from DFS Furniture - Paisley

Reply from DFS Furniture - Paisley
Great service was over looking on Saturday and went back over today purchased it today

Reply from DFS Furniture - Paisley

Reply from DFS Furniture - Paisley
Bobby in the store was great very attractive and took the time to listen and help and the hot chocolate for my daughter was very much appreciated, thank you for a pleasant and smooth experience and thanks to Bobby.

Reply from DFS Furniture - Paisley
Very helpful and friendly staff and no pressure which made us buy from here!

Reply from DFS Furniture - Paisley
Really friendly and helpful staff members. Great range of sofas.

Reply from DFS Furniture - Paisley

Reply from DFS Furniture - Paisley
Great experience, Colin the salesman was great at his job, explained everything clearly and was a great help.

Reply from DFS Furniture - Paisley
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.