Wonderful experience purchasing my mattress. I was able to try each one without feeling watched, or that I would be approached and talked into a sale. When I did eventually indicate that I would like... See more
Company replied
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Very good experience with Sam serving my husband and me. Really thorough with showing us the full Clarence range on your website so that we could have a combined offer of the coffee table, nest of tab... See more
Company replied
Rehan (unsure of spelling so apologies if its wrong ) was very welcoming and friendly as soon as we entered the store , he was very helpful and informative and made our sofa search pleasant ! Regularl... See more
Company replied
Your salesman, Mark, was most helpful. He showed me a number of settees that fitted my criteria. He answered my questions and explained to me what was involved in purchasing a settee from DFS. I now l... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom
- 0333 999 9772
4.9
Excellent
8K reviews
Asks customers to review
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Excellent Customer Service
Excellent Customer Service
I had a great experience buying my mattress. The sales assistant was very helpful and followed up with me throughout the process, and the manager also personally made sure everything was taken care of. Excellent service and very professional staff. Highly recommended!
10 August 2026
Reply from DFS Furniture - Milton Keynes
Hello Maryam,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very helpful but not pushy
Very helpful but not pushy, gave me lots of information regarding choices but did not pressure me.
Giovanna was helpful, kind and very likeable! Extremely excited to have my new sofa!
12 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The lady dealt with my order was very…
The lady dealt with my order was very kind and polite very helpful service me with cup of coffee.such friendly lady.
11 August 2026
Reply from DFS Furniture - Milton Keynes
Hello Christine,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
The team were so good and helpful
The team were so good and helpful. Special thanks to Joanni, the Spanish lady, very professional.
10 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Very helpful
Very helpful, informative and professional and didn't follow you around the store with a hard sell
10 August 2026
Reply from DFS Furniture - Milton Keynes
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ali at milton keynes branch was very…
Ali at milton keynes branch was very helpful . Thank you.
9 August 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Fantastic service
Fantastic service, extremely knowledgeable staff who helped me find exactly what I wanted in the size I needed for my lounge
8 August 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Gio was amazing in finding me and my…
Gio was amazing in finding me and my husband our first ever new sofa!
Thankyou so much for your help and patience
9 August 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Gio was a brilliant help in me and my…
Gio was a brilliant help in me and my partner buying our new sofa. From start to finish she made us feel very comfortable and made sure we understood what we were buying. Couldn’t recommend Gio and DFS Milton Keynes enough
9 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
The assistant that worked with us start…
The assistant that worked with us start to purchase was extremely knowledgeable and helpful
Unfortunately I can’t remember his name
My order number is 38Y5L3071 hopefully his details with correspond
9 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Welcoming Staff
The lovely lady who helped us went above and beyond to make sure we had the right sofa for our family, she checked measurements of different sofas against the room measurements finding the perfect sofa, even though they didn’t have the sofa in store she made sure she showed us a very similar style and then found another with the same sort of pull out bed and then went and found the correct colour sample in the leather we selected to make sure we knew exactly what we was getting. Even with 3 crazy kids to work around she dint make us feel rushed to make a decision, she even entered my son with her Spanish knowledge after he explained he had been learning Spanish at school while myself and my husband looked at the different options.
8 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
**Title
**Title: Great customer service**
I had a very good experience at DFS Milton Keynes. The lady who helped me was very friendly, helpful and professional. Unfortunately, I can’t remember her name, but she took the time to explain everything clearly and made the whole experience easy and pleasant. Excellent customer service. Thank you!
1 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Excellent service, friendly and helpful staff.
Very friendly and helpful staff explained all the options available. A wide range of sofas and chairs contribute, and staff not pushy at all. Service was excellent.
8 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very helpful and knowlegeable staff
Giovanna was very helpful when I was struggling to decide which sofa to buy
8 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Excellent
Experience was fantastic with a huge variety of sofas. Customer service was excellent.
8 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience
Ali was professional, knowledgable, helpful and went above and beyond to make sure I left happy! Very happy with my new sofa and will definitely be back when I need more furniture.
7 August 2026
Reply from DFS Furniture - Milton Keynes
Hello Lucy,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Our experience in the shop was amazing
Our experience in the shop was amazing, the information kept coming. Anna was very professional and helpful. The selection of sofas is unmatchable.
7 August 2026
Reply from DFS Furniture - Milton Keynes
Hello Ana,
Thanks for your lovely feedback, we’re glad to hear Anna met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
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