Anna was extremely helpful, she gave me all the specific information I needed about my purchase, how to look after it and explained the finance and insurance in great depth. She took me step ny step t... See more
Company replied
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See what reviewers are saying
We planned to visit other sofa companies after DFS, but their incredibly welcoming and helpful staff made it unnecessary! We were given every assistance and support to enable us to choose our perfect... See more
Company replied
Excellent service. We were served by Mark who was helpful understanding knowledgeable and also had a sense of humour. The whole experience of choosing a sofa and purchasing was stress free. Mark ga... See more
Company replied
DFS staff at Winterhill are very friendly, experienced and knowledgeable. It was a pleasure to shop there. Danielle was very helpful and pleasant, she took time to explain everything about my purchas... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom
- 0333 999 9772
4.9
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
The staff were helpful
The staff were helpful, informative and friendly without giving the hard sell.
29 July 2026
Friendly,welcoming team and loved the…
Friendly,welcoming team and loved the cappuccino offered
31 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Friendly and professional service.
27 July 2026
Reply from DFS Furniture - Milton Keynes
Hello Natalie,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Fantastic service by Arti thank you I found exactly what I needed.
Arti was fantastic and knew exactly what I wanted. She showed me several options and was very patient. I found the sofa and chair that suited my purpose and I ordered it straight away as Arti was able to answer all the questions I had. Thank you Arti.
27 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I was served By Arti and she was very…
I was served By Arti and she was very helpful and answered all my questions.
27 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Well informed
Well informed, enthusiastic staff made choosing our sofa and enjoyable experience
27 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Guivanna was extremely helpful and…
Guivanna was extremely helpful and answered all our questions
26 July 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly servise
Very friendly servise, helped to answer questions,would recommend to anyone .
26 July 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great experience
Anna was extremely helpful, she gave me all the specific information I needed about my purchase, how to look after it and explained the finance and insurance in great depth. She took me step ny step through each stage and made me feel very at ease.
25 July 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Anna.
Kind Regards,
Jordan
DFS Customer Support
Absolutely fantastic service nothing…
Absolutely fantastic service nothing was too much trouble our sales assistant Lisa was very helpful and knowledgeable
25 July 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Lisa.
Kind Regards,
Jordan
DFS Customer Support
Mark was extremely helpful and patient
Mark was extremely helpful and patient. Took time to explain everything about the items , choices and care.
24 July 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Mark.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
We had a very helpful Assistant …
We had a very helpful Assistant Giovanna..couldnt do enough for us and explained everything. We could choose what sofa with what colour fabric and feet. Very good service.
23 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
DFS staff at Winterhill are very…
DFS staff at Winterhill are very friendly, experienced and knowledgeable. It was a pleasure to shop there.
Danielle was very helpful and pleasant, she took time to explain everything about my purchase.
23 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Customer service was very professional…
Customer service was very professional and the employee was very helpful and was able to reassure me on any questions I had.
21 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
I’m very satisfied with my experience
I’m very satisfied with my experience. The ladies in the showroom were welcoming and friendly, and Anna was exceptionally professional, polite, and helpful throughout. I would highly recommend them to anyone looking for excellent customer service.
22 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
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