Very good experience with Sam serving my husband and me. Really thorough with showing us the full Clarence range on your website so that we could have a combined offer of the coffee table, nest of tab... See more
Company replied
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Very good experience with Sam serving my husband and me. Really thorough with showing us the full Clarence range on your website so that we could have a combined offer of the coffee table, nest of tab... See more
Company replied
Rehan (unsure of spelling so apologies if its wrong ) was very welcoming and friendly as soon as we entered the store , he was very helpful and informative and made our sofa search pleasant ! Regularl... See more
Company replied
The sales assistance Arti was extremely knowledgable and helpful giving us sound advice on making our choice of Sofas, she went through all options and advice on how to look after the sofas. The who... See more
Company replied
Rehan was particularly helpful. We liked how he was on hand to respond to any questions but wasn’t pushy. He gave us space and time to make our decision. I’d had been in a few weeks previously to be... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom
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We had a great time. Chap was informative friendly not pushy and helpful with our decision making. We bought the sofa!!

Reply from DFS Furniture - Milton Keynes
Anna the sales ladies was very professional with great knowledge .
See understood my needs but also very patience as I was a man on my own trying to make sure i ordered correctly .

Reply from DFS Furniture - Milton Keynes
Customer services was very good. Even the quality of the Furniture was the best they help us a lot to buy the sofa and make us comfortable.

Reply from DFS Furniture - Milton Keynes
Sales lady was very calm and new her stuff. No pressure when looking and very helpful when deciding.

Reply from DFS Furniture - Milton Keynes
Really helpful guy, sorry,didn't ask his name, but he deserves 10 out of 10, advised on the choices of rise and lift chairs we were looking for.

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes
Friendly service. Lots of quality furniture available. Had exactly what I was looking for

Reply from DFS Furniture - Milton Keynes
Very good the sales person very helpful and spent lots of time with me.

Reply from DFS Furniture - Milton Keynes
Make to feel welcome, knowledge of staff and ideas from other products

Reply from DFS Furniture - Milton Keynes
Mark spent a great deal of time to explain the details of the product and was mindful of our needs! Excellent service

Reply from DFS Furniture - Milton Keynes
They explained everything clearly and gave good service

Reply from DFS Furniture - Milton Keynes
Great customer service! Ali was so welcoming and made us feeling completely relaxed. We were offered drinks and any questions we had were answered immediately. Very happy with our sofa and can’t wait for it to arrive

Reply from DFS Furniture - Milton Keynes
Really happy with the relaxed and professional staff I was served by at the Milton Keynes store.

Reply from DFS Furniture - Milton Keynes
Arthi made the process of choosing and buying our new sofa very easy and comfortable. Great customer service

Reply from DFS Furniture - Milton Keynes
Sam was very helpful and pleasant, served us coffee! Was really patient and answered all our questions willingly.

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes
Excellent service from Rahan today ordering my sofa- well detailed info ,efficient and really nice customer service. A 10/10 experience!

Reply from DFS Furniture - Milton Keynes
Ali was knowledgeable with our questions.
Gave us space and time to choose our sofa with our requirements and guided us to ones we could choose.
Would thoroughly recommend Ali at Milton Keynes shop to help you choose your sofa

Reply from DFS Furniture - Milton Keynes
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