The sales person was really helpful with sizing and access. Offered a drink which was a lovely touch. Gave honest recommendations and double checked everything before I agreed. Very patient with me c... See more
Company replied
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Sahil was very helpful. He didn’t put us under any pressure but answered all our questions and told us all the relevant information we needed to know. He was polite and friendly throughout and made us... See more
Blaise and her lady who was shadowing her today made my visit very pleasant, I was made a coffee and blaise explained the whole process. From start to finish they were both very professional and appr... See more
Company replied
We were assisted by Sonia who was extremely helpful and informative. She did everything she could to help us make decisions, finding solutions to any problems we came across.
Company replied
Company details
- Furniture Store
- also in
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Everard Way, Fosse Park South, LE19 1UT, Enderby, United Kingdom
- 0333 999 9781
4.9
Excellent
7K reviews
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Reply from DFS Furniture - Leicester
Hello,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
NEW SOFAS
We were after 2 New Sofas ( 1, 2 seater 1,3 seater) so went in we
Sahil was the sales person I went to see to ask about leather sofas he was very good, he could answer all the questions I had about sizes, comfort and the leather we went to see 3 different sofas but ended up picking the La-z -boy ( which we are replacing after 8 years)
So thank you Sahil for being so helpful 10/10 👍
18 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Hitesh sold us our 2 seater settee and have explained my experience in comments below thank you
The staff we came across were all very helpful and Hitesh was the 1 that spoke very highly about what we were getting for our money he basically sold us our beautiful 2 seater settees very professional and we would recommend anybody to your store ..for me the displays of countless types of furniture etc was truly eye opening HATS OFF TO DFS...truly amazing experience thank you
16 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great experience
Great experience, no pushy sales assistant, very helpful, good explanations. Nice friendly staff.
22 August 2026
Reply from DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello Matilda,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great service from the Leicester Team
Great service, buying new sofa's is not easy. The staff were helpful and knew exactly when to assist and when to leave us be to browse. We did not feel pressured into making any decision straight away and went away to check what we liked would fit in our home. When we popped back in to complete the staff were helpful and ensured we understood all our options. I would recommend the Leicester team.
15 September 2026
Reply from DFS Furniture - Leicester
Hello Nina,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Honest........
8 September 2026
Reply from DFS Furniture - Leicester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine E
DFS Central Customer Support
Reply from DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
The sales assistant was really good
The sales assistant was really good. The whole process was so simple and straightforward.
14 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Very helpful not to pushy and gave us a…
Very helpful not to pushy and gave us a real feel of what it would look like in our home took the time to listen
13 September 2026
Reply from DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Easy helpful and proffesional
14 September 2026
Reply from DFS Furniture - Leicester
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Everything was explained to me…
Everything was explained to me perfectly by a very knowledgeable colleague. He was also very friendly and eloquent
14 September 2026
Reply from DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Every thing was explained to me in a…
Every thing was explained to me in a way I completely understand
13 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Hitesh was friendly and helpful
Hitesh was friendly and helpful. We didn’t feel pressured by him when we told him we were going back to another store to look at their products for comparison. When we returned he pointed out numerous options to us, and offered us drinks whilst we were browsing, which we later accepted whilst we were doing the paperwork.
13 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to write us a review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Hitesh.
Kind Regards,
Jordan
DFS Customer Support
Our sales advisor Sahil at the…
Our sales advisor Sahil at the Leicester Fosse Park branch was extremely helpful in helping us decide and purchase our new furniture. He was helpful with the matching colour schemes and was very informative.
13 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine E
DFS Central Customer Support
I was greeted as soon as I walked into…
I was greeted as soon as I walked into the store and offered help. The staff were really friendly and helpful, explaining everything fully.
10 September 2026
Reply from DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very welcoming experience
Very welcoming experience, the store was clean and spacious making viewing the sofas very easy. Blaze was extremely helpful and knowledgeable going above and beyond to ensure we had a pleasant experience.
12 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
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