We had a fantastic experience at DFS today thanks to Ben and Blaise. They were both incredibly friendly, knowledgeable, and patient throughout the whole process of choosing our new sofa. They took t... See more
Company replied
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Satisfying service from start to finish Sales consultant Mohamed quickly understood that we needed a sofa on a tight delivery timeframe and pointed us directly to available options. His knowledge... See more
Company replied
Deesha was amazing, she guided us with our purchase, making us feel at home while we decided on a sofa model. She explained what we needed to know for finance, sofa care and other options really well.... See more
Company replied
Both me and partner knew what we wanted from DFS when we went to visit. Big shout out to Blaze. She helped us make our decision as we were little unsure to start. No pressure tactics, just friendly ho... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Everard Way, Fosse Park South, LE19 1UT, Enderby, United Kingdom
- 0333 999 9781
4.9
Excellent
7K reviews
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It’s was very good experience staff were very helpful and friendly treating
It’s was very good experience
19 July 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Blaze was super helpful and patient…
Blaze was super helpful and patient while our toddler made the process infinitely more difficult than it needed to be.
19 July 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
We had a fantastic experience at DFS…
We had a fantastic experience at DFS today thanks to Ben and Blaise. They were both incredibly friendly, knowledgeable, and patient throughout the whole process of choosing our new sofa. They took the time to answer all of our questions, offered helpful advice without being pushy, and made the experience enjoyable from start to finish.
Their excellent customer service made what could have been a difficult decision so much easier. We’re absolutely delighted with our purchase and really appreciate all of their help. Ben and Blaise are a real credit to the DFS team. Thank you both!
19 July 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Vey good service no messing in and out…
Vey good service no messing in and out very quick
19 July 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
The salesman was helpful and answered…
The salesman was helpful and answered all our questions that we asked and explained us in details and what is best for us
12 July 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
No real pressure at all. Honest helpful staff.
Both me and partner knew what we wanted from DFS when we went to visit. Big shout out to Blaze. She helped us make our decision as we were little unsure to start. No pressure tactics, just friendly honest advice. She was very carm and professional throughout. Had lovely rapour with us and really helped us get the order we wanted. Nothing was too much trouble for her and she is a credit to the store.
18 July 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
All good .good deal
18 July 2026
Reply from DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello Julie,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
It was great customer service the…
It was great customer service the assistant his name is Farhan he did really good job we came twice nd both time he gave us good advice and service he is the best person to look for when go there to buy furniture
15 July 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Top products and Always great customer service
Always great customer service and all explained very well .
Great choice for everyone.
Happy returning customer. 🤗
15 July 2026
Reply from DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello Ellis,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Satisfying service from start to finish
Satisfying service from start to finish
Sales consultant Mohamed quickly understood that we needed a sofa on a tight delivery timeframe and pointed us directly to available options.
His knowledge and information on displayed products helped us make a quick, informed decision. He was incredibly calm and never pushy or put pressure on us. Overall, a wonderful experience at DFS. Thank you Mohamed
14 July 2026
Reply from DFS Furniture - Leicester
Hello Kumar,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Efficient service ,helpful polite
Efficient service ,helpful polite, no pressure
Good explanation
14 July 2026
Reply from DFS Furniture - Leicester
Hello Rodney,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Very friendly staff who apart from the…
Very friendly staff who apart from the intial can i help you with anything didnt keep bothering us like some places we had been to. l think the gentleman that looked after us was Rahan he was very knowledgeable about all the products. Left us alone when we needed.
12 July 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sonia was friendly
Sonia was friendly, approachable, not too pushy, answered all our questions clearly, sought advice from colleagues as needed & all in good time
12 July 2026
Reply from DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Paul was not pushy at all
Paul was not pushy at all. He listened to my needs and explained about the product and its features. There was no rushing either. Spoke clearly.pleasant experience.
11 July 2026
Reply from DFS Furniture - Leicester
Good morning Susan,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare. Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Holly M
DFS Customer Support
Amazing Customer Service!
Amazing Customer Service!
Hitesh at the Fossepark branch was extremely helpful. He is very knowledgeable and was very thorough in explaining everything.
Can't wait to receive my Sofas.
11 July 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
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