Buying sofas Left to browse but asked if needed help No pressure selling Answered questions that were asked fully knowledgeable Sales person very friendly sorry didn’t remember name was Farman... See more
Company replied
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The store at Fosse Park Leicester has lots of helpful and knowledgeable staff who are not too pushy in their sales. Hitesh was our sales advisor and he answered all our questions and provided a very... See more
Company replied
We had such a great experience at DFS purchasing our new living room suite. Hitesh was thoroughly lovely from start to finish. He was supportive, genuine and really took the time to help us with... See more
Company replied
Hitesh, our sales representative, was very helpful and efficient- he answered all our questions and took care of the paperwork without fuss. Also he did not make us feel pressured which was nice.
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Everard Way, Fosse Park South, LE19 1UT, Enderby, United Kingdom
- 0333 999 9781
4.9
Excellent
7K reviews
Asks customers to review
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We were so well looked after whilst…
We were so well looked after whilst trying to make our choices. Muz was so patient with us and explained everything so efficiently we felt totally at ease.
We felt that it met all our expectations from the company. Thank you
25 August 2026
Reply from DFS Furniture - Leicester
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Muz met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Polite and discreet service not…
Polite and discreet service not overbearing. allowing me to browse at leisurely pace.
22 August 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Fantastic customer service
The customer service from Alpay was fantastic!
We will return to him and recommend him .
23 August 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
It was pleasant from start to finish
It was pleasant from start to finish. They helped us every step of the way and even got asked if we would complimentary drinks. It was quick and smooth throughout the process
22 August 2026
Reply from DFS Furniture - Leicester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Excellent customer service
Excellent customer service. Beth understood our needs, adapted and delivered the perfect service. Quick and efficient.
23 August 2026
Reply from DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Excellent service received from Beth in…
Excellent service received from Beth in the Fosse Park Leicester store. She was extremely helpful when we were choosing our sofas and materials, giving advice without any pushy sales techniques. Even got us drinks while waiting to complete the paperwork! Top class!
23 August 2026
Reply from DFS Furniture - Leicester
Hello Elaine,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Hitesh was amazing and very helpful and…
Hitesh was amazing and very helpful and very knowledgeable. We had a great experience and orders our sofas. Thank you -definitely recommend.
22 August 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Customer service is best
22 August 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Very knowledgeable and efficient staff.
22 August 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
We had a lovely sales assistant who…
We had a lovely sales assistant who gave us space to look and decide what we wanted without being pushy which is very important to us.
22 August 2026
Reply from DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Sofa bed - GVFM and awesome customer Service. …
Hittesh knew exactly what our requests were and found the right product for us. Efficient , friendly and professional.
22 August 2026
Reply from DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Our experience
We saw a sofa we loved and came back to order it, we were helped by Beth, she was lovely, so welcoming and very helpful and explained the whole process and care for the sofa to us, she was very thorough and we couldn’t have asked for a better experience.
22 August 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Sahil was very informative and helpful…
Sahil was very informative and helpful today. With his guidance we have left with a new sofa for our Snug.
He has given us a step by step information about everything that happens next.To top it off he was very friendly and had great customer service skills .
22 August 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Great service and everything explained…
Great service and everything explained in detail
22 August 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
new sofa time!!!
Hitesh was great,explained everything clearly. id seen the sofa in the website and it was exactly what we wanted. no hard sell either. and the process was really quick
22 August 2026
Reply from DFS Furniture - Leicester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The young lady that helped us to…
The young lady that helped us to purchase the sofa was extremely helpful and polite.
She made our shopping experience well worth the time. Thank you
21 August 2026
Reply from DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent
The store is set out lovely with an exceptional choice of furniture, we we're able to wander around without being put under pressure, staff we're very helpful and answered all our questions with great knowledge, with special thanks to Sahil from the fosse park store nothing was too much trouble for him we're given tea and coffee and felt relaxed, we look forward to our furnitures arrival, customer service was impeccable. Thank you!
21 August 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
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