After reading lots of worrying reviews on Facebook and here I just wanted to say that our experience has been excellent. After BA cancelled all flights to Abu Dhabi we spoke to D2, got through quickly... See more
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Excellent App and website, well laid out and lots of choices! We were looking specifically for a hotel, easy to filter and search with almost immediate confirmation. Great option available, dependent... See more
Company replied
About to travel after booking months ago with all respective hotels confirming and then they cancel your booking just before traveling - no alternative no solution. Avoid this website unless you want... See more
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I booked a hotel in London through Destinia as it was a lot cheaper than booking directly or through other 3rd parties like Booking dot com. I was a little apprehensive but it is legitimate and there... See more
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Company details
Written by the company
En la Agencia de Viajes Online Destinia.com le ofrecemos las mejores ofertas en hoteles, vuelos, apartamentos, alquiler de coches y cualquier servicio relacionado con los Viajes. 902 303 555
Contact info
4.5
Excellent
10K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s still a bit early to give a full…
It’s still a bit early to give a full review, as my trip is in about four weeks. I’ll be able to see then if everything that was promised and booked truly matches the reservation ... the service, the room, and the personalized preferences they allow you to select. So, to give a fair and accurate rating, I’ll need to wait until after my stay.
For now, everything looks very promising. The team seems professional and reliable, and I’m confident the experience will live up to expectations. I’ll be sharing a more complete review once my trip is over. 🌿✨
7 October 2025
Unprompted review
Reply from Destinia
Hello Luca,
Thank you very much for your words!
Wishing you safe and happy travels.
Destinia team
Booking
It doesn't take long to complete the booking. The information on the site is presented smartly, and all the options are crystal clear.
1 October 2025
Unprompted review
Reply from Destinia
Dear Alex
Thank you very much for your words!
We are glad to know that everything was perfect in your purchase process!
Wishing you safe and happy travels
The Destinia Team
Best deal I could find online
Was able to book my desired hotel cheaper than on booking,com and it was also with free cancellation,
The booking process was straightforward and I was immediately sent a receipt and a booking coupon
26 September 2025
Unprompted review
Reply from Destinia
Dear Haydn,
Thank you very much for your words!
We are glad to know that everything was perfect in your purchase process.
Wishing you safe and happy travels.
Destinia team
Reply from Destinia
Dear MP. Thank you very much for your words! We are glad to know that everything was perfect in your purchase process. Wishing you safe and happy travels. Destinia team.
Booking process was smooth and easy.
27 September 2025
Unprompted review
Reply from Destinia
Dear Mrs. McKechnie. Thank you very much for your words! We are glad to know that everything was perfect in your purchase process. Wishing you safe and happy travels. Destinia team
It was there when we needed them
It was there when we needed them, very easy to book with them and very straightforward about what was what and how to go about what we paid for.
24 September 2025
Unprompted review
Reply from Destinia
Hello Matthew, thank you very much for your words!
We hope we can continue to help you in the future!
Wishing you safe and happy travels
The Destinia Team
Easy, straight forward booking
Easy, straight forward booking and upfront pricing. Now just got to hope the hotel reservation goes ok when I get there, there's no reason not to, I've used Destinia lots of times before and everything's been ok.
20 September 2025
Unprompted review
Reply from Destinia
Hello David,
Thank you very much for your words!
We are very happy to hear from you again!
Your words motivate us to keep improving and help you to enjoy your holidays.
Greetings from the Destinia team
Holiday bookings
My always go to first holiday booking company. Always competitive price and excellent service.
15 September 2025
Unprompted review
Reply from Destinia
Hello Raymond,
Thank you very much for your words!
We are very happy to hear from you again!
Your words motivate us to keep improving and help you to enjoy your holidays.
Greetings from the Destinia team
Some hotels have lower prices then booking
Some hotels have better offers then other sites have.
11 September 2025
Unprompted review
Reply from Destinia
Hello Valentina,
Thank you very much for your words!
Wishing you safe and happy travels.
Destinia team
A good site to plan travels.
A good site to plan travels.
Ofering better prices, Destinia is commited to improve in giving better information to help customers to choose
11 September 2025
Unprompted review
Reply from Destinia
Hello Goncalo,
Thank you very much for your words!
Wishing you safe and happy travels.
Destinia team
Last minute cancelation of a non refundable booking...…
Nice boetiek hotel booked by Destina in the centre of Porto. 'Non Refundable' and payed. Than just 4 days before we travel it is canceled by Destina and a business hotel on the outskirts of Porto is offert. When we did not accept the alternatief they just pay the money back and that's it. Horrible service and a problem for us. No similar alternative offert.
5 September 2025
Unprompted review
Reply from Destinia
Dear Ton, we are sorry for the inconvenience of your booking.
In order to open an internal complaint process and investigate what happened we need your reservation number and our Customer Service department will contact you as soon as possible.
Regards,
Destinia.
Price increased during booking with…
Price increased during booking with €171,90 for one hotel night!
Upon confirming the booking we got a strange pop-up increasing the price with more than 90%...
4 September 2025
Unprompted review
Reply from Destinia
Hello Lars
First and foremost, we´d like to apologize for any inconvenience during your search at our website.
To try and explain shortly: the prices for hotel rooms online vary according to each hotel´s demand and availability
Per say, if a specific offer is sold out, the best next thing is offered - hence the pop up message, interrupting the purchase so the client will know, and let him decide whether to continue with it or not.
If you have any other questions, feel free to contact us by e-mail (hotels@destinia.com) at any time.
Our Best Regards
The Destinia Team
Easy reservation of hotels and good prices…
Easy reservation of hotels and prices are good. I know from previous case last year that phone customer support was efficient and polite they even called back when the issue was resolved.
20 August 2025
Unprompted review
Reply from Destinia
Dear David, thank you very much for your support!
Our travel agents really appreciate such words and we always share them with the team.
We hope we can continue to help you in the future!
Best regards,
Destinia
Always great service and the best price
Nearly every time looking for hotel in Spain I booking on Destinia.com. The best thing is that you can spread payment, another thing is price nearly cheapest on all hotels. What I will improve on Destinia? I wish that they send vouchers to customers with longer expiry date
17 August 2025
Unprompted review
Reply from Destinia
Hello Yuri. Thank you very much for your words! Your words motivate us to keep improving and help you to enjoy your holidays. Greetings from the Destinia team
You won't be disappointed
Best prices by far. Remember to check your mobile phone for even better prices. Contacting customer service was pretty easy too.
15 August 2025
Unprompted review
Reply from Destinia
Hello Paula, thank you very much for your words!
We hope we can continue to help you in the future.
Wishing you safe and happy travels!
The Destinia Team
Excellent service provided and very…
Excellent service provided and very competitive prices for my holiday. Easy process to book would highly recommended to anyone will definitely use this company again thanks
15 August 2025
Unprompted review
Reply from Destinia
Hello, thank you very much for your words!
We hope we can continue to help you in the future.
Wishing you safe and happy travels!
The Destinia Team
Unbelievable price compared to the other big site
It's amazing. I got half the price of booking.com
12 August 2025
Unprompted review
Reply from Destinia
Hello Karim, thank you very much for your evaluation!
We hope we can continue to help you in the future!
Wishing you safe and happy travels.
The Destinia Team
Reply from Destinia
Hello, thank you very much for your words!
We hope we can continue to help you in the future.
Wishing you safe and happy travels.
The Destinia Team
Best price for my stay.
Booking through Destinia gave me the best price for my hotel stay, and it also offered a bonus which wasn't available with other booking sites.
5 August 2025
Unprompted review
Reply from Destinia
Dear Michael, thank you very much for your words!
We are glad to know we could help you find the best option for your trip!
Wishing you safe and happy travels!
The Destinia Team
I always book from this page
I always book from this page .
Best price guarantee.
3 August 2025
Unprompted review
Reply from Destinia
Hello Daisy,
Thank you very much for your words!
We are very happy to hear from you again!
Your words motivate us to keep improving and help you to enjoy your holidays.
Greetings from the Destinia team
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